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Are International free phone numbers free on BT?
00800 with the extra 0 denotes the call as an international freephone number but I can't establish whether they are still free with BT. They seemed to be in 2013 but much has changed since than so does anyone have a definite answer as I can't see it listed on the BT tariffs page
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How to call UK landlines free or cheaply from EU
Anyone know how to call UK landlines free or cheaply from EU? The last MSE advice blog was phones/free-international-phone-calls/ Sept 2015
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Internet TV but no Internet!!!!
I have messed up with the purchase of a new TV. I have not got the Internet, only on my phone, and this is a Netgem TV. Returning is not an option. Can I just watch terrestrial????
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Sky are not answering calls
Sky put my subscription up by £2 and I tried ringing but its a recorded message saying were not answering calls. How can I get hold of them to contest what they have done?
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BT Complaints Dept
Hi Has anyone had any dealings with BT's complaints officers/advisers recently? There has been a delay in my line being installed (that I was told nothing about until I called them after I'd waited in for an engineer that never turned up for an appointment that had even been confirmed by BT via text message). I was told my…
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Internet & Phone deals - always check the details...
Hi, just a quick note to remind people to be careful when signing up for headline deals on internet/phone websites. I recently signed my dad up for Virgin Media broadband & phone deal at a headline price of £27.00 per month for the first twelve months. I had a call from my dad the other day to ask me to check why he had…
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Is there an official VM rep on the forum?
I'm looking for information relating to an issue with my account. Thank you kindly in advance.
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Humax freeview
I've bought Humax t500 recorder freeview box,I've connected it up to the tv with indoor ariel but can't watch live tv let loan record anything, i can watch the apps that come with the box as its connected to the internet. The ariel works as i can watch freeview that comes with the tv! Is there something that im missing…
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Pause Sky Sports today and still cancel everything in September
If I pause my Sky Sports subscription today, is that going to prevent me from cancelling Sky completely in September when my contract is up.?
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TV with record facility
Hello, I am looking to get a new tv. Hopefully, I would like.... 32inch all the usual apps Can record one channel whilst watching another... This is the tricky bit. I would like to replace my recordable freeview box but cant seem to find a tv that easily records....please help!
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BT Billing Error - Check your bills now
I've been in contact with BT regarding my recent bill which seemed high, and they admitted there was a billing error "caused by the system" at least on my bill but could not identify the exact root cause. In my case, they agreed to simply credit an amount that was more than the error, but this may or may not affect a…
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Moved: Tesco electrical returns no call as promised
This discussion has been moved.
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Sky's Programme Reminder Function
The Sky Q boxes have dropped the use of the programme reminder function which as a Sky customer I really miss, as I dont necessarily need to record them. I emailed Sky my complaint, and this was their reply: The option to set programme reminders isn't available with Sky Q as our research suggested that people preferred to…
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BT8500 - Call Guardian problems
I have just moved home and, having my landline very recently reconnected has been a great help and I have been able to keep my existing landline number. Now I have problems with my BT8500 Call Guardian 'phone. I have tried and have searched, I think almost exhaustively, and I cannot find an answer to the problem so I…
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Virgin Media overcharging since the beginning of contract and unable to get any response
Hi, I began a Fibre broadband contract with VM in early February, having seen a good offer for this via MoneySavingExpert. The contract was clear as to what I should be charged, but as soon as I became a customer, they have applied the standard monthly rate to my account, which is virtually double the monthly contract…
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BT and Sky sports
Where do we stand on being able to cancel BT and sky sports early as there’s no live sport being shown? Are they able to still charge the early release fee? Surely the contract is where they supply live sport and you pay the agreed amount, if there’s no live sport they can’t keep their end of the contract, therefore null…
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Have BT shut down their Live Chat during the lock down?
In a couple weeks my BT deal will be coming to an end. As part of my deal i negotiated a HD package and a BT Sport package (or rather they offered me that as well as a price reduction at the time in order to keep me). I couldn't care less for HD or Sport so when it comes time i don't want to be paying for it. I've been…
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Function loss on BBC iplayer.
Is anybody else missing the section showing the list of programmes you've ticked as favorites? Thank you.
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TV licence: buy 1yr, get 6 months scam
Hi All. I gave up my TV licence and have not had one for the past year. Today i decided to renew .. exhausted by the constant visits to my home and confusion around whether I need one or not. Whether I paid monthly or annually starting today my licence expires November 2020. I do not understand why My annual licence would…
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Can't change subscriptions during COVID 19
HI everyone, My question is in several parts, but all boils down to the same issue: i.e. not being able to get in touch with a TV/Broadband subscription provider during this COVID 19 crisis. Firstly, I changed from Sky to Virgin as they offered me a good introductory offer. I went for 3 x TV boxes (Multiroom), Broadband…
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