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iPhone 11 broken after small repair from shop
Hi, I took my phone to a high street phone repair shop as the lense on the camera had a crack in it. It was supposed to be an easy repair as we both agreed the camera was ok and the phone did not have to be taken apart, just the lense needed replacing which was an easy job i was told on my iPhone 11. The job was done and I…
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Broadband, phone and TV deals
My contract is coming up for renewal. Do I need to pay for the TV even though I have a TV?
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TV license
Hi, can you tell me if I will need a TV licence in this instance. If I record anything thats on a Plus one channel. IE It was shown live on ITV @8 but I record it @9 on plus one.
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Nokia 6300
Years ago I upgraded from a 3310 Brick (my wife still has the Brick) to `a 6300 and have had no complaints about the model whatsoever except; It doesn't accept emojis and that wouldn't worry me but two rectangles (Tofu?) instead of a verbal answer can lead to confusion if sent in response to a question - was it a Smiling…
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Legal position on giving Virgin notice via a letter
I called Virgin to cancel my Sky Sports when the lockdown started. Somehow - and I kick myself for this - I got talked into agreeing another bundle contract which was disadvantageous to me. I tried calling to try to cancel this but I was on hold constantly and couldn't get through. With no email address or other way I…
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Moving to virgin from sky
So after trying for over two months to renegotiate my sky TV package and having no luck. I'm making the move to virgin. I've always been a sky man and was reluctant to leave. But basically virgin offered me ridiculously fast internet. BT sport in 4k which I don't currently have and everything I do currently have for £25 a…
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Are VM retentions calling from 0345 number during lockdown ?
I’ve given in my notice and wondered whether to expect a call from an 0345 number like usual or perhaps from a mobile number given it’s lockdown. I guess they’re maybe working from home so they might be using mobiles or is it still an 0345 number ?
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Business phone contract - £170 a month phone & broadband bill BT
Hey everyone, Looking at getting a new phone supplier due to the £170 a month phone & broadband bill we are getting, however we do have a lot of call diverts which is why the bill is racked up a lot per a phone call divert... Any suggestions please on what everyone else is using regarding businesses. Thank you in advance…
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Strange Talktalk call/scam
Hi, I'm new to the forum and I'm looking for help/advice, apologies in advance for the essay...... Had a strange experience today, got a call supposedly from talktalk telling me that they were reducing the price of my call/broadband package to £19.50/month for the next 3 months due to covid-19. They went on to tell me that…
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Virgin Business contact details.
I need to get the contact details of the above as 3 weeks ago their installation team caused damage to mine and a neighbours property but they did not with some machinery they were using. A neighbour went over to them after she saw them do the damage and they said they would leave some contact details but never did. Next…
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iPad Warranty Issue *HELP*
Hi, I have an apple iPad that was purchased from sky with a finance agreement in August 2018. At the beginning of lockdown, the iPad hit a lul so I decided to do an update. I updated and the software didn't install correctly which broke my ipad. I went to apple support for ‘support’ but after we tried EVERYTHING they said…
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Strange number outgoing call on my sky bill
I wonder if anyone can help. For the first time in months I have checked my Sky bill which I know I should do more often. I notice a strange outgoing call at just after 4pm every morning starting with 0871 referred to as a service call. Is this a Sky charge or something else. We are not making this call. i have tried…
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Cancel TV licence to save £160
Recently, I got a 15% pay cut. I need to cut some of the daily expenses. I seldom watch TV. I only watch stuff from YouTube or download Movie online. I doubt I need a TV licence and plan to cancel it. I can save around £160. Is there anything I need to aware.
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Sky Q installation questions
We moved into a new build property and the TV point / router is by the window, where we don't want to have our TV. The only TV service option on the property is currently Sky as other providers don't operate here yet, so we have Sky Q installation due at the weekend. Does anyone know how a Sky Q box connects to the router…
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Phone, tv, broadband
I am currently with Talktalk - I have a you view box as I don't have a smart tv and I pay £29.50 for broadband and free anytime calls. My question is should I buy a smart tv and change provider - other providers say unlimited calls, broadband but say only 14 tv channels for example so I don't understand where I would get…
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Smart TV Recommendations
Hi,I am replacing a ten-year old TV and want a Smart TV with catch-up apps, should be easy to use (voice command?) and 65 inch. Budget is around £600 but can go a bit higher if it's worth it.So far I like the look of this…
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Sim only 2 yrs out of contract.
Quick question. Vodaphone sim only -2 yrs out of contract- would I still have to give 30days notice? Wanting to giffgaff and save money. 😀
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Change over from Virgin to Sky
In Feb I changed over to Sky for a better deal with phone and internet to save money. Unfortunately I’ve had a nightmare since. I wanted my phone number transferring over to sky and they still haven’t done it. Was told to stop my cancellation with virgin until they had sorted the problem. So I’ve had two bills to pay for.…
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Cheapest Way To Call UK To Czech Republic & Vice Versa
I'm going to be living in the Czech Republic for a while. I will need to phone my mother regularly - she's 84. She does go on a bit - don't they all? So I can see this adding up on normal landline and roaming call charges. What are the cheapest ways to phone either way? I'll have a mobile with me in CZ, but could get a…
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Sky charged
Hi we’ve been with sky for years and I’m talking decades! We are VIP customers and have had sky go extra on our package for a while. Sky promise it’s free for everyone because they’re so helpful right now but we’ve just been charged for it (£5) and we never use it. Can’t ring sky because covid 19 means there’s fewer people…
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