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Phones & TV

Discuss landline phone services and TV subscription packages.

Broadband & internet access

Confused by wifi, routers and modems? Need help picking the best broadband for you? Not sure if cable or fibre or 5G is the way to go?

24.1K discussions 186.9K comments Most recent: City Fibre installed fibre in private owned flats building with no permission by Kairi1844 Today at 12:12AM
Mobiles

Need help choosing the best value contract, SIM-only deal or PAYG?

63.2K discussions 526K comments Most recent: Lebara offer by sheffieldeagle 18 May at 6:55AM
TV MoneySaving

Satellite, cable, terrestrial or streaming? This is the place for questions about TV services.

8.8K discussions 81.8K comments Most recent: Sky puck by Thomas_Holding 18 May at 10:24PM

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📺 Useful threads on this board * Sky retention deals * Virgin Media retention deals 📺 Useful links to MoneySavingExpert.com guides * Do I need a TV licence? * Digital TV deals * TV MoneySaving Tricks 💡 If there's a link you think we should include here, please send me a message!
Amazon Prime Video ads
Hi. Although I have Prime for the free delivery I've never really been interested in Prime Video but while I was on holiday at a friends we started watching The Mentalist series on her ad free Prime account but never finished the series. Back at my home I thought I'd carry on watching it just to the end of the series - I…
077 phone number charging?
Got a missed call from 07781553321 to me that looks like a normal mobile number. I know 0777 numbers are chargeable so was surprised to be charged for calling this back. So what numbers are chargeable? I see that Giffgaff charge for non mobile numbers starting 07 so I guess that is what that was but how do I know if the…
Most BB deals no longer include phone
So if we wanted to keep a home phone e.g. landline number how would we do it if the broadband deals are for bb only. VOIP I assume? So, how is that done? What do I need to research to understand this. Personally I'm OK with using just a mobile, but Mrs zen is not.
Switching from Virgin Media, Sky delays installation of FTTP
I am leaving Virgin Media cable internet to get Sky FTTP using the broadband switching service. Sky originally gave a date of 7th May and Virgin Media calculated the last bill including cancellation fee to that date. Now Sky has informed me that it will now be 10th June for installation. Will Virgin just keep the internet…
Sky TV retention deals ( post your haggling successes )
Please post any deals you have negotiated with sky Please post The package The price and discount The length of the contract
Virgin Media retention deals (post your haggling successes)
Post any deals you've obtained when negotiating a new deal Post The package The price and discount The length of the contract
18185 services
Haven't used the service for a long time so decided to cancel subscription. Expected to receive a final invoice (last time I looked I think I'd used ~ £2 of calls) but the account reads zero! Anyone else still using it noticed a zero balance ? Last invoice I paid was nearly 2 years ago.
Oldies who don't want broadband?
My 88-year-old Mum's Virgin Media contract is about to expire. For ages now she's just had a very basic TV package (essentially just Freeview as far as I can tell), her old Tivo box, and her landline. VM put a router in for the latter some time ago, and that's all it's for. She doesn't understand nor want broadband and I…
Haggle with Virgin - our new guide
Hi all, we have new Haggle with Virgin guide, and we'd love to hear your feedback. Just click reply below to share any info. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide. Thanks for your help, MSE Sally
Cheap calls to USA
I have been using Doubledial to make free calls to the USA (I actually call from my mobile, but am posting on this forum as it isn't a mobile issue). This has worked fine until today. But when I tried today I got told to use a different number to start the call. And that's an 0843 number so has a large charge. So are there…
Sky stream and U.
There is a good offer for sky stream (I’m currently with virgin). I’m a little confused with a particular thing… I know that they don’t actually record as such, my virgin box records and then I watch it from my list and I can fast forward through the adverts. I have added the advert skipping to the package with sky. I…
WEBUYANYPHONE.COM -- a warning
THIS IS A WARNING TO PEOPLE WHO ARE LOOKING TO SELL THEIR PHONE OR TABLET ON WEBUYANYPHONE.COM I sent these people an iPhone and an iPad. They received both on Thursday 23rd March. Despite the iPhone being in flawless condition, they claimed it was "good" rather than "excellent" and dropped the offer price. To avoid the…
Calling toll-free numbers in US
A search found that Viber does not charge to call 1-800 numbers in the States, but that call quality is usually poor if it is not a Viber to Viber call. Would whatsApp have a similar facility, or if not, are there any other apps to do this?
4 (FOUR) sockets needed for Full Fibre upgrade
According to TalkTalk - I will need 4 separate power sockets for a Full Fibre upgrade - 1 for the voice device, and 3 for the router and the connection box !! How many people have 4 sockets available to plug all of this into ?
Comelit Okay door intercom wiring
Hi I bought an apartment that came with an OLD Comelit Okay intercom. I want to change it but no idea which wires are doing what. Anyone here knows the reference of this old intercom and knows which wires do what? I am attaching 2 pictures of the intercom. Thanks in advance.
Dementia & sky tv
Hi all my dad has advanced dementia and still at home with mum looking after him, mum has power of attorney and is looking into their sky package which is in dads name and comes out of his account, they don't get paper bills anymore so we haven't got the account number or what email address it is linked to, how do we…
Skype credit refund
Now that Skype is closing down in May is there a way to get our credit refunded? It’s more “it’s the principle then anything” but I have £11 of Skype credit. Multiply that by all users and Microsoft is going to collect multiples of millions on this. Surely since THEY are closing the service, they have a duty to return our…
How do I know the caller from Sky is genuine?
I just had a call from 08007613372 claiming to be from Sky wanting to discuss my current 18 month contract which is ending. He knew my first name and that my 18 month contract was coming to an end and wanted to confirm my surname and postcode. I asked him what I had recently changed on my plan( I have added broadband) and…
Marks Electrical - Customer Service is non-existent (read thead) 5 week old faulty TV won't replace?
Please do not purchase from this company - I bought a TCL TV 5 weeks ago that is faulty and they simply don't want to know. See thread below (Marks Electrical) Apr 22, 2025, 17:28 GMT+1 Hello, As it has been over 30 days, I kindly advise you to reach out to the manufacture directly for further assistance. Thank you for…
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MSE News

Martin Lewis: Just got a win on hopefully changing hideous council tax debt collection that hurts millions
"Catastrophic" Council Tax debt collection practices – that can see bailiffs at your door within six weeks demanding payment for the whole year despite missing just one month – are to be investigated by the Government. It's a win for MoneySavingExpert.com founder Martin Lewis and his charity the Money and Mental Health Policy Institute (MMHPI) who've campaigned against this rapid escalation.
Martin Lewis: Mobile and broadband mid-contract inflation hikes are BANNED – but there are winners and losers
Inflation-linked broadband, mobile and TV price hikes have been banned. It means some will see bills rise by a specified amount in pounds and pence going forward. However, MoneySavingExpert.com founder Martin Lewis has warned that many WILL still see above-inflation rises in future despite the new rules.
'Catastrophic' Council Tax debt collection practices to be investigated by Government – Martin Lewis says move is 'brilliant news'
"Catastrophic" Council Tax debt collection practices – that can see bailiffs at your door within six weeks demanding payment for the whole year despite missing just one month – are to be investigated by the Government. It's a win for MoneySavingExpert.com founder Martin Lewis and his charity the Money and Mental Health Policy Institute (MMHPI) who've campaigned against this rapid escalation.
MoneySaver's 'unbelievable' £675 refund from Complete Savings – how to check if you can claim too
MoneySaver Ray secured a £675 refund from Complete Savings after reading our warning about the 'cashback with a catch' site's misleading 'click to claim' ads. And Ray's not the only one, as we've been swamped with similar successes.
Origin broadband customer? You'll soon be moved to Utility Warehouse – here's what you need to know
If you're an Origin broadband and home phone customer, you'll soon be automatically transferred to Utility Warehouse – but your service will continue as before and you should keep paying your bills as normal.
Bank of England cuts base rate to 4.25% – here's what it means for your mortgage and savings
The base rate has been cut to 4.25% from 4.5% by the Bank of England. This rate is used by the central bank to charge other banks and lenders when they borrow money, so the move can impact mortgage and savings rates.
Is now a good time to fix your mortgage or should you wait? Brokers answer as rates continue to fall ahead of expected Base Rate cut
Interest rates on fixed mortgage deals have continued to be cut ahead of this week's decision by the Bank of England on whether to change the Base Rate. But will fixed rates move much further – and should you fix now or wait?
Fixed-rate mortgages continue to fall ahead of expected Base Rate cut – so do brokers think now is a good time to fix?
Interest rates on fixed mortgage deals have continued to be cut ahead of this week's decision by the Bank of England on whether to change the Base Rate. But will fixed rates move much further?
Martin Lewis: How to call your bank by dialling just three numbers
How to call your bank by dialling just three numbers… simply dial 1-5-9. Then you know it's legit. Watch MoneySavingExpert.com founder Martin Lewis' video below, which explains it. And please share – the more people know, the fewer will be scammed.

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Phones & TV

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