Phones & TV

Discuss landline phone services and TV subscription packages.

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📺 Useful threads on this board * Sky retention deals * Virgin Media retention deals 📺 Useful links to MoneySavingExpert.com guides * Do I need a TV licence? * Digital TV deals * TV MoneySaving Tricks 💡 If there's a link you think we should include here, please send me a message!
is fttp coming
hi all question, i see on my council website my street and full estate is going to be covered with roadworks for 4 weeks, its all with virgin media, thing is my full area is all openreach phone lines thats has the hold in full estate, we all have access to fttc which are getting about 60/18 and the cab is a few hundred…
PlusNet Broadband & Phone contract renewal options
I've just received notification from PlusNet that my broadband-plus-phone contract is coming to an end. It appears I have two and only two options:-: 1. go Fibre, and lose the household phone number that I've had for 48 years. 2. renew my current Unlimited contract (for up to 24 months) and keep my phone number "for now".…
Sky TV retention deals ( post your haggling successes )
Please post any deals you have negotiated with sky Please post The package The price and discount The length of the contract
Ability to make emergency calls
Hello everyone. I've just moved to a house with very poor mobile signal and so it is important to get a reliable line for emergency calls should they ever be necessary. There is a BT master socket in the house, but can I just get a line for emergency calls without having to pay for an otherwise unused line? Thanks.
TV with Freeview and Sky+HD
My faithful 23 year old TV has finally given up and I’ve been given a TV with Freeview built in. I don’t have an aerial, only a Sky +HG box. I can’t get the TV to tune in at all. Is it possible to use the TV without having an aerial via the Sky box?
BT disconnect
Mother in Law died in June and am trying to get the line disconnected and the account wound up. Have rung BT up 5 times now to get it disconnected with promises every time that it would be sorted but despite a voice message on my mobile 2 days ago to say it's disconnected it still isn't, nor have we received the final bill…
New Virgin Media terms - will you be cancelling your contract?
Virgin Media are changing their terms soon so that you can’t cancel if they change their prices mid contract. Details: We usually change our prices each year – writing to let you know how much they’re going up and giving you the chance to cancel. From April 2024, we’re doing things differently, so any price rise to your…
Virgin Media with O2 Sim contract change allows cancellation but O2 don't allow
Impossible to cancel O2 Sim without early repayment charge! I received an email on the 15th saying that Virgin Media are changing their contract to allow them to increase the price each each but "If you’re unhappy with anything in this email, you can cancel your package, including the O2 sim in your Volt bundle, any time…
MSE News: Virgin Media to hike prices by 13.8% – but you can leave penalty-free
Millions of Virgin Media broadband, TV and home phone customers will see their bills increase this spring by an average of 13.8%. The telecoms provider has also announced that its prices will rise above inflation in future. But affected users can cancel penalty-free as a result – here's how to beat the hikes. Read the full…
Renewal contract dispute with Sky TV
I wanted to make people aware of a situation that I am currently stuck in, plus see if anyone has any further ideas on how to resolve this. I have used Sky for many years but prices have risen sharply recently to a point that I decided to cancel Sky in June when my contract came to an end. I gave the months notice and they…
Virgin Media retention deals (post your haggling successes)
Post any deals you've obtained when negotiating a new deal Post The package The price and discount The length of the contract
Sky Router and Sky Test using App
Am I missing something here. Being at home more now, I notice that the sky router is increasingly unreliable. We lose internet access and TV service numerous times every day. I basically use mobile internet at home even though I am working just a few feet from my router. When I call Sky they “tested” the line and told us…
Haggle with Virgin - our new guide
Hi all, we have new Haggle with Virgin guide, and we'd love to hear your feedback. Just click reply below to share any info. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide. Thanks for your help, MSE Sally
SKY dirty trick
I was just on the phone to Sky to cancel my Sky Cinema I had it on offer for £6 and now back to normal price of £12. You have to ring you can’t cancel on the app. Spoke to an advisor, who said it would be no problem and he could cancel, then waffled on about checking if he could find a better offer etc etc. he said he…
ID mobile iPhone 15 pro Max - help
Please can you help me? Am I being stupid with my calculations on my contract? Normally I would buy sim free but i'm thinking this contract deal is actually better. Have I just miscalculated? Sim free is £1199 . You can get £11 per month, unlimited data from ID mobile. 12 month contract. With EU roaming - 30GB limit. 11 *…
Beware of Phantom Call Charges
I had 3 of these on my last bill, one for speaking clock, a ringback charge, and a call to a local Indian restaurant, all within the space of one hour which I contested. BT refunded these charges which were minor, but without admitting responsibility. I wanted to record that my phone was being billed for calls I'd never…
Virgin media 02 charge
Hi I pay a monthly direct debit for my virgin media. I also pay a separate charge for 02 phone of £33 which I don't use or don't want but am told by Virgin Media that it's a non negotiable part of the contract. I know someone with Virgin Media who doesn't pay it. This seems like an unfair term to me but I could be wrong.…
Openreach Stops Selling New UK Analogue Copper Phone Lines
https://www.ispreview.co.uk/index.php/2023/09/openreach-stops-selling-new-uk-analogue-copper-phone-lines.html
Sky Signature versus Sky Ultimate
I pay for Sky Signature. My wife wants Netflix Basic which comes with Ultimate. How much would the Sky upgrade be? Is it cheaper than subscribing to Netflix directly?
Cancel Sky broadband to avoid price increase & lose Sky TV discount - is this 'penalty free'?
Now sorted - spoke to Sky and they reinstated all discounts.

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