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Elderly Customers Being Overcharged by BT
Hi everyone, I’m looking for advice and real‑life examples from others who may have experienced something similar. After reviewing my elderly father’s BT bills, I was shocked to find he has been paying around £53 per month for a landline‑only service. This is far above BT’s current pricing for far more comprehensive…
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Phone network digital switch over - should I have heard from Sky?
Not a tweet.
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Lebara Best Sim only deals Links Not Working?
I'm trying to sort out a new sim-only deal for my mum but all the Lebara sim-only deal links on the MSE page are not working. Anyone know why please? The link for the cheapest deal is:…
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Lebara - Monthly contact - Voucher help.
Fedup with EE who are are refusing to discount my £12 contract . Looking at Lebara but a bit confused by the monthly rolling contract and the discount / gift cards See "Get a£25 Gift Card When you purchase a 35GB SIM Only plan for £6.90 / month. With the first 3 months £2.05 / month" You'll be emailed a £25 Amazon, M&S,…
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Sim Card for traveling to Tunisia
I will be heading to Tunisia at the end of the month for a week all inclusive. I understand that a international roaming isn't available over there. Anyone able to point me towards a good SIM deal for the week My phone can accept eSim but not my wife's phone.. Although I understand physical SIM cards generally get a better…
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BT/EE Price Rises
I'm trying to see any value for me as a BT user with an EE sim free phone with the upcoming price increases.
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Obligated to use BT/EE broadband?
I've been trying to sort out my dad's BT sport as he's out of contract. I'm being told by BT/EE that you have to use their broadband service to receive the sports, unsurprisingly they are more expensive than everyone else, why is this and what happens if you are mid contract with another provider? This seems somewhat dodgy…
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BT and EE to hike prices by up to £48/yr from March for out-of-contract customers
If you're out of contract with BT or EE – which is most likely to be the case if you last took out a new deal over two years ago – your price will rise by up to £4 a month (£48 a year) from 1 March, the firms have announced. However, as you're not tied in, you can leave penalty-free at any time, so check NOW if you can…
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Haggle with BT - our new guide
Hi all, we have new BT Haggling guide, and we'd love to hear your feedback. Just click reply below to share any info. If you haven’t already, join the forum to reply. Thanks for your help, MSE Sally
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POP Telecom - Watch out for router charges (With advise)
Be aware, long read. If you are coming to the end of your contract with POP Telecom and looking to cancel or move services elsewhere you need to be aware of a practise they seem to have brought in from around August 2025 which is still occuring. For backstory I cancelled my renewal with them giving 30 days notice as…
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EE plan changed without consent .
I have been with EE and BT broadband and mobile phones for many year's. Our Current broadband Is with BT and has a few months remaining. Both mine andy wife's mobiles are on the same bill. Originally was a 24 month £9 aim only deal that both numbers are on. Both getting 10gb of data but that is doubled to 20g due to having…
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Sky price increase for 2026
Im aware that the CPI has been set at 3.8% for 2026. I know that Sky do not go by the Ofcom "pounds and pence" system. Just to check that if im on a post January 2025 minimum term contract (February 2025 in my case) then what type of increase will I be looking at with Sky for both internet and TV?
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LG G5 55 Inch Oled TV Panel Issue
In December 2025 I had a TV delivered that was ordered direct from LG. We have a partner account through a medical scheme at work. This was for a garage conversion not happening until Jan to be wall mounted. Box was undamaged on arrival and was supposed to come with free wall mount fitting. Delivery company just dropped…
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TrueCall Phone with answerphone and Digital Voice (VoIP)
Hi folks, We have recently been switched over to a Digital Voice phone line with our Home Broadband ISP. We have a combined Phone/Answerphone with TrueCall screening that announces any unknown callers which we can choose to accept or divert to the answerphone. Since moving to the Digital Voice line, any answerphone…
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What TV Package?
I've been with Virgin for years but my new flat has Openreach, so I've got to change. My flat has fibre optic connection built in and is with BT. I want to find a deal that allows me to record several programmes at once. I don't want a streaming box. Advice please.
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Do you support an easier/clearer option to request tv licence reminders via post
I have been buying our TV licence online but always request a hard copy, as I'm old school. As we get older, ie over 60, close to official retirement, I'm worried that we'd forget, especially as my OH does not do the financial side of our marriage, it's a bit like old school, i.e., tasks were on the whole shared and…
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Advice re phoning Uganda
I usually use WhatsApp to call my friend in Uganda but the government has turned off the internet from 6pm their time today because of the Presidential Elections. There's already been trouble and deaths. It's off for 5 days in Kampala and 2 months where my friend lives. I only have a mobile and so does my Ugandan friend.…
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Help to find out if this is a scam call or genuine
Hello, received a call from 03334339830, saying they are from Sky, talking about getting in touch with people about the upcoming move from copper to fibre, and signing people up for this. I couldn't wait so the caller agreed to phone later. I searched the number and it came up as a scam call, overwhelmingly, on various…
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Mobile company
I have seen a company called mobile.co.uk. They are offering cheaper plans than my current network ID, with more benefits and I am allowed to buy and have the same network. Has anyone heard of them and are they a good company? Thanks
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Stopping Spam Sales Calls from Sky
I am getting daily spam calls from Sky trying to sell me something - the number comes up as 0800 761 3362 - these are at all sorts of times weekends, evenings etc. I am not a Sky customer and have no interest in becoming one given previous bad experiences with them Sky can get around the obvious measure of me blocking the…
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Most recent: Sky Broadband March increase by Peter999_2
6 March at 10:41PM
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