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Been paying for 4G broadband twice due to EE's error...
I've just noticed that EE have made a mistake and are charging me for two 4G broadband services, perhaps going back several years. We happily had a 4G broadband router for a while (we're not covered by 5G and we're far from a green cabinet), but a few years ago it seemed to be dropping off constantly and so EE sent us a…
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No longer any Cash back for Virgin TV & broadband?
Our Virgin deal came to an end , rising from £38 to £100, they offered us £54 a month to continue it & no retention deal call came before the contract ended as we’ve done in the past . So looking to take out a new deal as we’ve done before in my wife’s name but there no longer seems to be cash back for TV & broad band,…
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Vodafone Activation delayed
I'm trying find out if this is regular practice,I was with SKY full fibre until the 11th June. My Vodafone activation was on the 12th June, I had a text from Openreach stating service now active, only to be fobbed of by Vodafone customer service it will take 5 day to complete activation due to running line tests , no where…
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BT Digital Voice and Carrier Codes
Last year BT sold me on switching from analogue to digital voice. Now I look to use the international call services such as 18866 and I discover - unlike with traditional analogue - BT Digital Voice is able to not support connection via these carrier codes :smirk: money grabbing 'make it difficult for our customers'…
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BT Ripped off my elderley parents, any comeback?
My father sadly died this week at 71, still working with cancer - I've been going through his finances and can see so many companies were ripping him off meaning he had little money - BT among the biggest culprits. He basically had fibre and a basic call plan, the landline bills on that plan - £200-300 per month!! Over the…
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EE Landline VoiceMail HELP Please
I am seeking any possible help for the issues I'm facing with EE landline VoiceMail. I do not want it I have a perfectly good system which worked fine until recent meddling by EE. I have had so many conversations about it with them it's taken up days of my time to the point where I'm thinking of leaving them but will…
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Plan.com/ imc telecomms
Hi i was hoping to get some advice or if someone else have gone through a similar situation. My partners o2 contract was due to end and she received a call to switch her existing number to sim only and how she will save money going forward. She was explained nothing will change compared to her existing o2 contract other…
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dual audio output tv
We need to buy a tv that is capable transmitting sound through the speakers and through my huband's widex tv play unit at the same time.We have already made a mistake in assuming that if the tv has an optics out socket we would be able to do this,only after speaking to a very helpful tech advice person at toshiba did we…
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Our new Sky Haggling guide - please share your feedback
Hi all, we have new Sky Haggling guide, and we'd love to hear your feedback. Just click reply below to share any info. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide. Thanks for your help, MSE Nick
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Openreach pole on my land question
Hi All, first post so please be gentle. I have Pole, a stay and 2 foot way boxes on my land. I live in a private road and have been here for over 25 years. During this time there has never been any wayleave agreement in place. Now I have decided I wish to open up the front of my property to allow off street parking and…
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SKY Broadband deal - from Moneysavingexpert - they keep putting up the price
Looking for a broadband deal - we are a very slow area - max 22Mbps through the phone line. With EE currently but out of contract 22/6/25, but sky deal came in at £22 with £50 voucher I am a previous SKY customer but not had a contract for Broadband ever, just TV and this ended 2 years ago. I think it thinks I am still a…
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Advice needed please re confusing Sky TV and Broadband resubscription
Hello I am having difficulty with my Sky subscriptions and I wondered if others were having the same issue? I have just come out of contract for Sky TV and Broadband (I subscribed to both at the same time, but they are on separate contracts). I had an email notification on 13th April to notify me that the Broadband…
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O2 SIM only deal /retentions question
Hi i have been on o2 for many years and find network coverage far superior to previous providers like 3/virgin etc. however my current deal of 30gb data sim only has gone up to £19pm. There are alternativew online for 40/50gb for 7£ pm, so doesnt make sense to stay on o2. In fact they have a new customer offer for £8 40gb…
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Take out Sky at new address as new customer
We have been with Sky for many years and I have just cancelled it as we are out of contract and moving house. When I assess the broadband and TV options for the new house, is there anything stopping me from including Sky in the mix - my logic is that if I sign up in my name (the old contract was in OH name), at the new…
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EE non EU roaming
2 years ago I went to NZ and the roaming charges were £25/month. Now they are £25/week. When I go again. That's a hike of 400%. Is this allowed?
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The Phone-paid Services Authority (PSA) has ceased to exist.
Following consultations held by Ofcom way back in 2023, the Phone-paid Services Authority (PSA), the regulator for content, goods and services bought through your phone and charged to your phone bill or phone credit, no longer exists. On 31 January 2025, Ofcom formally withdrew it's approval for the 15th edition of the PSA…
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Changing from Sky broadband?
I've just received notice from Sky that my contract is coming to an end and that my existing package will rise substantially. I'm willing to change from Sky to another provider but my main concern is my email address which is .........@sky.com If I leave Sky? what happens to my email address? do I have to notify every one…
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Amazon Prime Video ads
Hi. Although I have Prime for the free delivery I've never really been interested in Prime Video but while I was on holiday at a friends we started watching The Mentalist series on her ad free Prime account but never finished the series. Back at my home I thought I'd carry on watching it just to the end of the series - I…
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4 (FOUR) sockets needed for Full Fibre upgrade
According to TalkTalk - I will need 4 separate power sockets for a Full Fibre upgrade - 1 for the voice device, and 3 for the router and the connection box !! How many people have 4 sockets available to plug all of this into ?
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077 phone number charging?
Got a missed call from 07781553321 to me that looks like a normal mobile number. I know 0777 numbers are chargeable so was surprised to be charged for calling this back. So what numbers are chargeable? I see that Giffgaff charge for non mobile numbers starting 07 so I guess that is what that was but how do I know if the…
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