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Virgin Media Complaints Team
Does anyone have a phone number of the Virgin Media Complaints team that is not the 150 number. I have been without broadband since the 27th June, promised it would be working on the 3rd, 6th, 9th and 12th July and it still isn't, when I have phoned 150 they have told me that theres not a complaints team - which I find…
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Tv licence terrible attitude and treatment.
For a few years now, I have taken out a tv licence to watch TV over Christmas, this year I took the licence out on the 21st December, and cancelled today. Instead of being able to cancel online you now have to call them and answer a series of questions on why you don’t want a license, simply saying you don’t watch TV is no…
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Landline upgrade scam
There's an article in the current Computer Active. Saying there is a scam going around with people (posing as BT) asking for payment offering to upgrade their landline to digital for a fee, and then threatening to disconnect their landline if they don't pay.
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View Sky F1 via BT TV
BT are offering me a TV package which includes Sky F1. I believe this comes through NOW TV. Is this the same as watching it on the Sky F1 dedicated channel. Or do they only cover the main event and not all the pre and post race programmes associated with a F1 weekend ?
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What is the point of a mobile phone contract?
O2 recently decided to change the terms and conditions of my (18 month) contract, particularly with respect to roaming. Basically I can either cancel the contract or accept their new terms. I followed this up and apparently O2’s Mobile Contract Terms (Section 1.2) state that "while we aim to maintain contract terms as…
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TV license letter
Just need some assistance I’ve received a letter today from TV license saying they’ve contacted me and I haven’t replied. However, they haven’t contacted me by post of email (I’ve double checked). Could I ignore that part of the letter or should I call to inform that they haven’t contacted me for over a year. Just thinking…
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Guarantee from Curry’s for a £500 QNED Samsung TV is only 3 months?
Just bought Samsung QNED TV from Curry’s in the shop, to discover, their own guarantee is only for 3 months, any problems after that you have to contact Samsung! Is this legal? I was always under the impression your contract & guarantee - usually a year, was with the retailer not the supplier? And that if things went wrong…
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TNT Sport on Sky.
Hi, lots of cycling fans will be disappointed with the news that Eurosport will be disappearing next month. I have heard it will move to TNT. I watch all my cycling on catchup so a recording function is essential. How much am I looking at for TNT sport and is there another way to watch/record cycling without streaming?…
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Talk Talk Monthly Allowance
Hi All, I've got a little annoying issue with TalkTalk and its so called 'monthly allowance'. I've been with TalkTalk for about 10 years due to this feature. https://community.talktalk.co.uk/t5/Articles/Your-monthly-allowance/ta-p/2204660 It allows you to specify how much you wish to spend on calls outside of any included…
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Virtual free phone number for jobsearch
Is it possible to get a virtual phone number for job searching? So that calls can be answered on your mobile phone? Preferably free...
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Getting rid of landline?
Thinking or getting rid of our landline as we hardly use it. Was looking at our plusnet bill and they are charging us £28 a month just for the landline!. Current contract is ending next week and they've offered a new package - no landline , just broadband for £25 a month. (We were being charged £42 a month for landline and…
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Temporary broadband for ten days while new connection is turned on
Hi all I am moving home end of the month but Sky will take about ten days to get our broadband up, meaning we have a little broadband shadow to fill. I have seen there are some temporary hire options, but the cost ran to about £100. Ideally I just want some pay-as-you go option for a few days. However, we will obviously…
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Virgin media have no respect for loyalty
Hi, So i tried to haggle with virgin media for a current £60pm bill. They did not budge at all and i said i would like to cancel and they just said OK. So now plan is use the Blue light discount my sister has and set up the account on her name on the day of disconnection. So we don't feel the disconnection and pay £33pm. I…
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Sky Sports / TNT Sports TV packages + Broadband
If you can help me with a quick question.... does anyone know what price I should be paying for the following.... Broadband (300mbps or higher speed) + Sky Sports + TNT Sports. I do not want any other channels, only the sports channels. Has anyone else got a similar package to this and what are you paying?…
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New TV and recorder questions
My situation is: I now have standard TV and a Talk talk broadband contract with added Talktalk TV including a box that can record. I pay £2.50 per month for the this At contract renewal they want to update to £5 per month I also need to replace my TV (because has light dots on the screen) I am trying to work out my options…
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TV Licence checkers. Your experience?
So I cancelled my TV licence a few months ago which is something I should've done years ago really but hey ho. Tonight I had my first "I've come to check you're not using....." knock at the door. In fairness to the chap he was polite enough, told me pretty much straight away I can refuse it (which I did) & left it at that.…
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Storage device for pausing and rewinding live TV
I have purchased a Samsung DU8008 TV. The instruction manual and anything I can find online is confusing as to how I pause and rewind live TV I thought I would be able to plug in USB storage I tried a 36gb flash drive and this did not work. From the manual it says: For a USB device for recording, it is recommended to use…
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Switchboard not working
So there is a phone number I regularly need to ring for work reasons. Before all was fine with it, but now the 'Press 1 for this 2 for that etc. is simply not working. All household people in my house use Lebara and various Android phones .I also use VoIP system for calls and the issue is on there as well. However when I…
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'Skype Calling' has been discontinued
Hi all, I know that this thread is slightly off-topic, but there is no better forum to write it to. so I hope you will permit it. For those of you that are unaware, for years now, Skype has had a facility that lets you call phone numbers from the Skype apps or web page. To do this, you create/maintain a "Skype Credit".…
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Receiving daily scam calls from “Debt companies”
For the last two weeks, I’ve been receiving up to 2 calls a day from different numbers across the UK. I’ve answered a couple of times and it’s usually someone with a foreign account asking my name (they use my maiden name every time) and I ask who is calling and they say calling on behalf of DRS and I have outstanding…
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