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TV Licence monthly direct debit errors
I recently received my TV licence renewal at £169.50 for monthly direct debit )starting April 2024). However, the monthly amounts listed for April 2024 to March 2025 inclusive are 12 x £15, which is £180. Why am I being overcharged and why don't they simply charge 11 x £14.13 plus 1 x £14.07? I asked a question via the TV…
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Sky TV
Two questions: 1. Im out of a minimum term contract and have been for months. If I threaten to cancel will they terminate my TV connection straight away or will it be 30 days? 2. Under the new rules, which Sky dont abide by, do they still email customers to say how much your increase is? Many thanks for any help or advice…
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convert tv licence visit
Hi, I know there are lots of tv licence threads & in general I understand the if you do not watch live tv, you don't need a licence/don't engage/politely refuse process & I haven't had a licence, nor needed one for YEARS. this morning I get a guy who says, "I'm from a meter reading company nd I've been asked to pass you…
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TalkTalk Broadband renewal due? ALWAYS CHAT TO THEM FIRST!
My TT contract (Fibre 65+mobile) is due to expire soon and I got several emails asking me to renew. If I had simply accepted the new price (£33/mnth) then I would also have had to renew my mobile contract (which was previously free as it was included in previous package) which would have cost me approx £5/mnth. So I used…
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Problems switching from virgin media fibre
Hello, I am after some advice. Apologies if this has been answered elsewhere but quite often the threads don't cover exactly what I am asking. I currently have part fibre broadband with Virgin Media. There is no other 'copper' line coming into the property. When I try to see about switching to other providers, it seems…
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Cancelled TV License
I have had a TV License for years but haven't watched live TV so decided to cancel this month. I have always paid for a 12 month period but due to cost of living I started to pay monthly from 31/12/24. My payment of £17+ was already deducted for this month so I cancelled the DD. When I spoke with TVL she said that she…
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VOIP or Digital voice suggestions
I am just reviewing my broadband choices. We live in a rural area, and a couple of years ago were upgraded to FTTP for our broadband, with BT. Shortly afterwards our landline was changed to BT's Digital Voice service - so we no longer have anything coming to the property over the copper line. I'm just out of contract with…
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Dad Paying over the odds for TV+Broadband (Skysports, TNT Sports (BT,EE)
Hi. Merry Christmas Everyone. Just got to dad's place for the holidays and realised he is paying what seems like way over the odds for his Digital Sports+Broadband deal. Details (He has been out of contract for a while so can change at any time). It's through BT (which I think is now EE): Big Sport £49.33This is the cost…
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084 and 087 numbers - are they now gone?
Around a decade or more ago (2010 to 2015), a bunch of Directions, Guidance and Regulations from the Department of Health, BIS, Cabinet Office, Ofcom, FCA and others, forced the removal of the vast majority of premium rate 084 and 087 numbers from various inappropriate use that had been ongoing since before 2004. Most…
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Sky Stream Ultimate £22. Just wondering?
Sky Stream Ultimate £22. Just wondering?1/ Are all the terrestrial channels in HD (they are SD over aerial but in HD over internet streaming) 2/ Is GB News included? (Didn't see it mentioned but a lot aren't)3/ Can anyone confirm ITVX and other streaming services are available? Any obvious ommisions?
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Renew or wait until April 2nd to avoid immediate Annual increase?
My Broadband and Mobiles (x5) renewal is due 8th Feb 2025 every 2 years. This means my negotiated price is void within 6 weeks due to the annual increase. This has annoyed me for 4 years (2 renewals)! Would it pay to be off contract until April 2nd & then negotiate? Will the non contract rate increase for 6 weeks negate…
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Virgin Media Complaints Team
Does anyone have a phone number of the Virgin Media Complaints team that is not the 150 number. I have been without broadband since the 27th June, promised it would be working on the 3rd, 6th, 9th and 12th July and it still isn't, when I have phoned 150 they have told me that theres not a complaints team - which I find…
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Tv licence terrible attitude and treatment.
For a few years now, I have taken out a tv licence to watch TV over Christmas, this year I took the licence out on the 21st December, and cancelled today. Instead of being able to cancel online you now have to call them and answer a series of questions on why you don’t want a license, simply saying you don’t watch TV is no…
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Landline upgrade scam
There's an article in the current Computer Active. Saying there is a scam going around with people (posing as BT) asking for payment offering to upgrade their landline to digital for a fee, and then threatening to disconnect their landline if they don't pay.
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View Sky F1 via BT TV
BT are offering me a TV package which includes Sky F1. I believe this comes through NOW TV. Is this the same as watching it on the Sky F1 dedicated channel. Or do they only cover the main event and not all the pre and post race programmes associated with a F1 weekend ?
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What is the point of a mobile phone contract?
O2 recently decided to change the terms and conditions of my (18 month) contract, particularly with respect to roaming. Basically I can either cancel the contract or accept their new terms. I followed this up and apparently O2’s Mobile Contract Terms (Section 1.2) state that "while we aim to maintain contract terms as…
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TV license letter
Just need some assistance I’ve received a letter today from TV license saying they’ve contacted me and I haven’t replied. However, they haven’t contacted me by post of email (I’ve double checked). Could I ignore that part of the letter or should I call to inform that they haven’t contacted me for over a year. Just thinking…
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Guarantee from Curry’s for a £500 QNED Samsung TV is only 3 months?
Just bought Samsung QNED TV from Curry’s in the shop, to discover, their own guarantee is only for 3 months, any problems after that you have to contact Samsung! Is this legal? I was always under the impression your contract & guarantee - usually a year, was with the retailer not the supplier? And that if things went wrong…
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TNT Sport on Sky.
Hi, lots of cycling fans will be disappointed with the news that Eurosport will be disappearing next month. I have heard it will move to TNT. I watch all my cycling on catchup so a recording function is essential. How much am I looking at for TNT sport and is there another way to watch/record cycling without streaming?…
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Talk Talk Monthly Allowance
Hi All, I've got a little annoying issue with TalkTalk and its so called 'monthly allowance'. I've been with TalkTalk for about 10 years due to this feature. https://community.talktalk.co.uk/t5/Articles/Your-monthly-allowance/ta-p/2204660 It allows you to specify how much you wish to spend on calls outside of any included…
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