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UK based domestic VoIP provider

Options
Any suggestions for a UK based VoIP provider, simple requirements are:

  • Single User (single SIP trunk)
  • Multiple endpoints (say two)
  • Two incomming numbers



Comments

  • DullGreyGuy
    DullGreyGuy Posts: 18,613 Forumite
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    We've used VOIPfone for years, not aimed at domestic but where we've used it anyway
  • WelshPaul
    WelshPaul Posts: 591 Forumite
    Part of the Furniture 500 Posts Name Dropper Photogenic
    Voipfone!!!
  • RomfordNavy
    RomfordNavy Posts: 777 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    We've used VOIPfone for years, not aimed at domestic but where we've used it anyway
    Yep but they do not allow multiple endpoints, to have say three phone extensions around the house would mean paying three times the price as requires three users.
  • DullGreyGuy
    DullGreyGuy Posts: 18,613 Forumite
    10,000 Posts Second Anniversary Name Dropper
    We've used VOIPfone for years, not aimed at domestic but where we've used it anyway
    Yep but they do not allow multiple endpoints, to have say three phone extensions around the house would mean paying three times the price as requires three users.
    No it doesn't

    Option 1 you use a cordless system so technically there is just one end point, ours can support up to 6 handsets but others can support up to 10. 

    Option 2 is with extensions... technically £1.50 per extra extension after the first but the system doesn't stop you having more than one end point logged onto a single extension however ringing on shared extensions (ie inbound calls) can have issues, outbound calls won't. We used to have 3 extensions (ie paying for 2), one for home with the cordless system, an one each for mobiles. We get so few inbound calls however so stopped one extension and Home and my mobile is now on the same extension. 
  • d123
    d123 Posts: 8,734 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Any suggestions for a UK based VoIP provider, simple requirements are:

    • Single User (single SIP trunk)
    • Multiple endpoints (say two)
    • Two incomming numbers



    Have you checked Andrews and Arnold? They are probably the most efficient provider at present.

    https://www.aa.net.uk/voice-and-mobile/
    ====
  • RomfordNavy
    RomfordNavy Posts: 777 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    edited 28 February at 5:23PM

    Option 2 is with extensions... technically £1.50 per extra extension after the first but the system doesn't stop you having more than one end point logged onto a single extension however ringing on shared extensions (ie inbound calls) can have issues, outbound calls won't. We used to have 3 extensions (ie paying for 2), one for home with the cordless system, an one each for mobiles. We get so few inbound calls however so stopped one extension and Home and my mobile is now on the same extension. 
    Didn't think they allowed us to mix products like this but will try asking them again.
    As we currently have Voipfone 100 can we just add one Voipfone flex to that and have them both in the same ring group.
    Alternatively I could get another VoIP phone and try as you suggest with logging on using same user credentials.
    Edit:
    Have just tried adding an extra extension via their control panel but they charge an extra £5/mth for that not £1.50.
    Edit2:
    Voipfone confirm ahat "unable to mix and match different plans on an account"
    Edit3:
    However they have now suggested "use the master account info to log into another device."
  • RomfordNavy
    RomfordNavy Posts: 777 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    ...
    Option 2 is with extensions... technically £1.50 per extra extension after the first but the system doesn't stop you having more than one end point logged onto a single extension however ringing on shared extensions (ie inbound calls) can have issues, outbound calls won't. We used to have 3 extensions (ie paying for 2), one for home with the cordless system, an one each for mobiles. We get so few inbound calls however so stopped one extension and Home and my mobile is now on the same extension. 
    As you said, having multiple endpoints logged onto the same user works!  Now got two numbers registered to the same account (£8/mth), both set to ring 'Master' group and two extensions, one logging on as Master, the other logging on as Extension.  Seems to work just fine.

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