-
Does anyone know anything about digital phone networks? We live in a new house which is fibre
Does anyone know anything about digital phone networks?We live in a new house which is fibre to premises, there are no phone points and the phones work digitally from the built-in modem or Wi-Fi router with no telephone connections. We have since changed from a BT router to Vodafone router and now the phones don't work. A…
-
Mobile Phones Prices
Recently Martin did a TV show mentioning how you can save on mobile phones and who Piggy backed off which company. I cant remember him mentioning ID Mobile which is sold by Carphone warehouse. I receive unlimited minutes of calls and messages and unlimited data for about £16 per month with Tesco which I am happy with.…
-
The end of my Sky TV era
Well, it’s finally happened today, our Sky TV contract is over. multi room & apps are no more, although because we still have the ‘Q’ equipment I’m hoping we can still watch, record & pause until the packaging arrives to return it?! As others have previously posted, in over 20 years as a Sky customer this has been the…
-
Want cheap way to make landline calls
I used to have unlimited anytime calls included in my package but switched to new provider. I don't make many landline calls but would like the option in case I need to. I don't have unlimited mins on mobile so want to save them more for when I need them. I am with shell energy for landline and BB. Thanks.
-
Tesco SIM Only data useage
Hope I am in correct area to ask this.End of last year we moved ISP whom we had our mobile SIM only deals.My wife was on a SIM 1gb data deal with BT (EE), she never used anything to get near the 1gb usage.She is now on a Tesco (O2) 2gb SIM only and the data is used well within the month and we had to add more money to the…
-
Looking or the best LANDLINE ONLY provider
Hi Im looking for some advice for an elderly friend. He was with the post office for his landline and he was migrated to Shell energy. His last bills have been averaging around £180 every three months. He hardly uses the line for outgoing calls but it’s his point of contact for incoming calls. I feel this is too much to be…
-
Porting in from Shell energy to Vodafone
I'm in a nightmare working on behalf of my vulnerable mother who needs a landline moving across from Shell energy (who say they can't provide a service to her new home) to vodafone (who say they can). She had an old fashioned landline which will now be via fibre/broadband with Vodafone at her new address. Shell and…
-
PlusNet Broadband & Phone contract renewal options
I've just received notification from PlusNet that my broadband-plus-phone contract is coming to an end. It appears I have two and only two options:-: 1. go Fibre, and lose the household phone number that I've had for 48 years. 2. renew my current Unlimited contract (for up to 24 months) and keep my phone number "for now".…
-
PSTN line >50% price increase but cannot move to a new provider
The cost of my basic PSTN line has increased by over 50%. Tried to move line to a new provider only to be informed that BT are not accepting orders for new or transferred PSTN lines anymore!
-
I received unexplained direct debits from Three, but their customer support was unhelpful.
About four months ago, my business fell victim to a scam. Recently, I noticed some unexpected direct debit payments from Three (H3G) on my business's bank account, even though we don't have any contracts with Three. I strongly suspect that someone used our information to open an account with Three and carry out fraudulent…
-
Freesat price fixing
Is price fixing still a thing? I've been looking at getting a Freesat box, but the prices are exactly the same from every retailer:* Non-recording: £145.00 * 500 GB: £229.99 * 1 TB: £259.99 * 2 TB:£299.99 According to https://www.gov.uk/cartels-price-fixing/types-of-anticompetitive-activity
-
Netflix Account hacked, then charged for increased monthly subscription
Hi all My Netflix account was recently hacked . Emails from Netflix to say Sign in on a different device, additional member added, additional payments taken. Netflix refunded me but as I needed a new password they have increased my monthly prescription from £6.99 to £10.99. They say that’s the cost now & can’t be changed.…
-
BT / EE - set up broadband, lost the landline
Hi all, apologies if this has been covered before, I had a quick skim through some recent threads. My nan has finally agreed to have broadband installed, so she can stream TV. EE/BT installed this on Friday, the internet is working but it caused her landline (also BT) to be cut off. They said it would be back in 20 minutes…
-
BT homephone overcharging legal case
I am helping my parents with their finances, they have had BT since 1980 and their broadband is via a dongle 4g. They have never had broadband through their landline. I was intrigued they are paying £30 / month for the landline and I know there is some legal action, that could cause BT to compensate for overcharging. Does…
-
Virgin Renew or New contract
It’s come to that contract time of renewing at the inflated price, haggling going elsewhere .. I’m not a haggler and virgin are currently offering my Package at a lower rate .. so I ask, is there any mileage in just cancelling my contract and taking out a new one at the lower rate or do they have something in place to stop…
-
Philips (Android) Smart TV - Freesat channels confusion
I set up my new Philips 4K TV, model number 50PUS7504/12, and I’m confused by the Freesat channels. I’ve plugged the satellite cable into the satellite socket and during installation it found a satellite and many Freesat channels. When on the Home screen, it’s not obvious to me how to watch the Freesat channels or view the…
-
Screen fault on Samsung TV - Samsung are being difficult - please help
Hi, I bought a TV directly Samsung and it came with some defects on the screen. Samsung offered me a gesture of goodwill to keep the TV and stated 'The television will come with a 12-month warranty however this wouldn’t cover the issues you have presented in your recent email'. At the time I provided photos of numerous…
-
Virgin ' Same package, same price, no fuss' offer
My 18 month contract with Virgin is ending soon and I received an email from them offering me the opportunity to renew my existing package at the same price for another 18months. The offer expires on 7th February. I originally thought this was a scam but apparently it's legit! I am content with my existing deal and would…
-
BT landline customers could be in line for up to £500 if new class action case is successful
BT is facing a £600 million class action case after it's been claimed some 2.3 million customers have been overcharged for their landline since October 2015. Read the full story: Millions of BT landline customers could be in line for up to £500 if a new class action case is successful If you haven’t already, join the…
-
Netflix to hike prices by up to £24 a year for some – here's what's happening
Netflix subscribers on its basic and premium plans will see costs rise by up to £24 a year as the streaming service has announced a new round of price hikes. Read the full story here: Netflix to hike prices by up to £24 a year for some – here's what's happening If you haven't already, join the forum to reply.