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Line fault
My elederly mothers telephone has stopped working. This means her broadband has also stopped working. She does not know who her telephone provider is, and is unable to log on to search for her bills, etc etc. How does one report a fault in the UK without the telphone provider info?
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Tv licence to watch iPlayer on own equipment in a hotel room?
Can anyone advise if watching iPlayer on your own laptop in a hotel room is legal, without a licence (on the assumption that the hotel has a licence covering all rooms etc). Just had a "gotcha" email from TV Licensing, and I recall I watched some iPlayer a few months ago in a hotel, otherwise never look at it. Any advice…
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New Broadband deal
Took out the Shell deal last year which ended up with Talktalk takeover. So tasked with a new deal. I don't want virgin so it's Pop or or trying to barter with talktalk. Pop do a delivery £19.90. Talktalk are offering to price match with a cashback style voucher. The thing is the April price increases. If I take out a 18…
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Renewal contract dispute with Sky TV
I wanted to make people aware of a situation that I am currently stuck in, plus see if anyone has any further ideas on how to resolve this. I have used Sky for many years but prices have risen sharply recently to a point that I decided to cancel Sky in June when my contract came to an end. I gave the months notice and they…
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Any chance of any BT broadband offers in the next couple of months?
My broadband contract with BT runs out in January. Do you think they will have any offers on fibre 150 or fibre 500 broadband soon? I called them the other day and they say they can't offer anything at the moment other that the headline £30 or £35 basic monthly rate respectively.
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How long after a rugby union autumn international match can we stream it on Discovery+?
Hi, We are keen to watch many of the UK home teams in this year's Rugby Union Autumn Internationals which start on Saturday. We don't have Sky. But it seems we could get discovery+ premium on our Fire stick for a one month subscription of £30.99. We would have no use for Discovery+ after that so would cancel the…
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Moving home (land line number and broadband)
Hi. Although we haven't got a date for moving what needs to be done to keep our landline number. This is the first time in our lives we are moving home. were both just retired and never done this before. What do I need to do to take our own landline number along with current broadband with us to new house. The new house is…
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Ghost calls to 123
Hi, I'd really like some advice please - my father's landline phone bill shows calls to 123 every month. I have LPA for him and I've been able to download phone bills going back to 2023 and I can see nearly 200 calls to 123 at a cost of £400+. They are for EXACTLY 60, 120, or 180 seconds each. He's in a care home and the…
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EE Mobile
I’m currently with 02 as part of an 02/Virgin deal. Finding 02 quite expensive and looking to change and was wondering what people’s experience of EE is. Do you get good reception where ever you go and do you also get good reception when your in shops, pubs etc. My phone has an eSIM will EE be able to deal with that so I…
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Renegotiating Sky TV + Broadband
I'm currently paying a whopping £80 per month for Sky TV (HD+Netflix) and broadband (Ultrafast 1) and am out of contract on both. I set up a new package as if I was a new customer which came to £45/mth which is definitely in the ballpark of where I want to be. As I've done before, I've called them a couple of times but…
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Call centre insider tips 📞
Have you ever worked in a call centre, dealing with customers' queries? What are your tips for callers that'll get them the best service and deals? If possible, let us know which company you work/ed for too. Thanks.
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Digital Voice
Thanks for the add to your forum. BT have put our landline onto Digital Voice and it has been an absolute nightmare 3 weeks. It has cut off our much needed landline, home security cameras and just about everything wifi in our house. We have struggled but manged to get some back on. Two things are still having problems the…
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Alternatives to TV, Phone, Brodband packages
My 84 yr old mum doesn't need all the fancy channels that come with today's TV packages, she just wants a basic TV & phone package. Also, the only reason for broadband is her smart meter - thinking of going back to no smart meter if the figures add up. Anyone managed to find a solution other than being locked into…
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Replacing phone line with VoIP (without needing an additional call plan)
For obvious reasons, my 80yo old mum has 80yo friends. Although we have trained her to use WhatsApp, it's no good when she is talking to her friends, who are all used to their landline phones, answer machines etc and aren't interested in fancy gadgets So when it comes to phone contract renewal times, she insists on a phone…
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Which TV choice is best value
I have been with Virgin for over 10 years (Sky before that) My current package is M250 + Maxit TV + Sports + Any time telephone. I am 'out of contract'. The monthly bill keeps going up and this month is now at £95. I am happy to separate mix and match. I can get get deals for BB and telephone. My question is where do I get…
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BT Switch to Digital
Is anyone else having issues with BT Digital Voice switch-over? My parents have had shocking treatment from BT. Their landline was cut-off leaving them with no phone service for over a fortnight - and still not re-connected to Digital as I type! They rely on their phone for contact to friends family and healthcare but BT…
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How to watch a TV show with multiple seasons in order on Prime?
I don't really watch much on Prime & when I do it tends to be the odd movie here or there. Right now I'm in to Reacher though & have got on to season 2. Rather annoyingly & unlike [my usual] Netflix, 'Watch next' or whatever they call it keeps taking me back to season 1. I have to manually select the season 2 episode that…
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BT now charging £3 for paper bills
Yet another company who deems it ok to skim more off elderley or those not able to access online services. Was so shocked at this -while only a small price it really only effect those like the older person who still don't access online via mobile or broadband. Yes the answer is DD put then again some older folk don't like…
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Best place to purchase a new Samsung Phone SIM only
Hi, me and partner are in the market for a new phones but don't want to spend best part of £1,000 each, our current Samsung mobiles are not allowing updates anymore but we do like Samsung. Have seen the S23 on ebay, states it's new 5G 128GB -6GB RAM for around £150. Anyone got any advice of where to buy and not get ripped…
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Streaming Sky - experiences?
My contract is coming up. I have Q box, don't want TV Glass and wondering what streaming sky is like? Pros - Cons? I have FTTP and am 1 person (no others living with me).
Confused by wifi, routers and modems? Need help picking the best broadband for you? Not sure if cable or fibre or 5G is the way to go?
24.2K discussions
187.5K comments
Most recent: When will this price hike take effect? by Neil_Jones
30 July at 6:20PM
Need help choosing the best value contract, SIM-only deal or PAYG?
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