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Moving house - Do we need an aerial?
We are due to move early next year and are wondering what are our options are regarding the TV We currently have an aerial which we watch Freeview on. That's it! We are not very technically minded. The previous owners had two Sky dishes (it's a big house) but I'm not keen on Sky. I'd like to take the dishes down. I…
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Now Tv
Hi, I signed up for a 6 month Now tv sports package by mistake as I thought it included Discovery. I need to cancel it immediately is there a cooling off period?
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SKY REFUNDS UPDATE- SEND IT TO YOUR BANK
Due to the vast number of scams around & because many people aren't aware that they may be owed a refund from Sky I just wanted to let people know that Sky are still sending out notices to old customers informing them when they are due a refund. If you've moved home and can no longer access mail sent to your old address…
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Sky + box on flats problem
Tried to upgrade to Q on flats in the summer...engineer said no...first I assume the contract with sky q is null and void as they cant deliver..but was working until a few days ago..viewing card not authorized...tried new viewing card left by engineer, seemed to work...but doesn't recognize pin number on viewing…
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I'm on a Sky Plus box but can't upgrade to Sky Q as I live/rent an apartment with a communal dish
Hello! I've received a letter from Sky stating that my Sky Plus box will no longer receive updates and I basically need to move to Sky Q. We renewed our Sky contract a few months ago and were about to upgrade to Sky Q when it transpired that, because I live in a rented apartment block with a communal Sky dish, I would need…
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Nowtv sky sports
Ok so I finally quit sky after about 20 years. We signed up to NowTv for the sports only. I am finding it stressful 😂😂. We can watch TV then sign out if wanting to watch on tablet. But when signing back into TV can't get the QR code or website link to work. Each time have to input email address and password via remote…
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Virgin Media - Introducing our new “pounds and pence” pricing structure
From https://news.virginmediao2.co.uk/introducing-our-new-pounds-and-pence-pricing-structure Virgin Media New and re-contracting Virgin Media broadband customers will receive a flat price increase each year, effective in April, of £3.50 a month O2 O2 customers will see the cost of their airtime plans increase by £1.80 a…
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Landline goes... alternatives?
It seems by Jan 2027 landlines will be history. I've looked into alternatives and while I'm willing to move relatives and friends to mobile numbers, it would be better if I could keep our old LL number (some are elderly and really don't like change). So I understand the router would have to be upgraded to support VOIP and…
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Cancel Airtime Plan Without Penalty - O2?
Just received an email from O2 regarding a change to the airtime plan from January 2025. As it happens this is actually a second phone and I never really needed the airtime plan. My contract is about a month old with 3 years remaining, if from what the email is saying true, can I cancel the airtime plan(not the device…
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3 Device plan Issues
Afternoon, I had a phone contract with 3 . I cancelled the airtime part and kept the device plan. As direct debit was cancelled I have been doing direct transfer every month since July. Keep getting reminders saying payment is overdue and today received a collection letter in email. This payment is into Hutchinson 3UK…
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Line fault
My elederly mothers telephone has stopped working. This means her broadband has also stopped working. She does not know who her telephone provider is, and is unable to log on to search for her bills, etc etc. How does one report a fault in the UK without the telphone provider info?
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Tv licence to watch iPlayer on own equipment in a hotel room?
Can anyone advise if watching iPlayer on your own laptop in a hotel room is legal, without a licence (on the assumption that the hotel has a licence covering all rooms etc). Just had a "gotcha" email from TV Licensing, and I recall I watched some iPlayer a few months ago in a hotel, otherwise never look at it. Any advice…
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New Broadband deal
Took out the Shell deal last year which ended up with Talktalk takeover. So tasked with a new deal. I don't want virgin so it's Pop or or trying to barter with talktalk. Pop do a delivery £19.90. Talktalk are offering to price match with a cashback style voucher. The thing is the April price increases. If I take out a 18…
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Renewal contract dispute with Sky TV
I wanted to make people aware of a situation that I am currently stuck in, plus see if anyone has any further ideas on how to resolve this. I have used Sky for many years but prices have risen sharply recently to a point that I decided to cancel Sky in June when my contract came to an end. I gave the months notice and they…
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Any chance of any BT broadband offers in the next couple of months?
My broadband contract with BT runs out in January. Do you think they will have any offers on fibre 150 or fibre 500 broadband soon? I called them the other day and they say they can't offer anything at the moment other that the headline £30 or £35 basic monthly rate respectively.
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How long after a rugby union autumn international match can we stream it on Discovery+?
Hi, We are keen to watch many of the UK home teams in this year's Rugby Union Autumn Internationals which start on Saturday. We don't have Sky. But it seems we could get discovery+ premium on our Fire stick for a one month subscription of £30.99. We would have no use for Discovery+ after that so would cancel the…
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Moving home (land line number and broadband)
Hi. Although we haven't got a date for moving what needs to be done to keep our landline number. This is the first time in our lives we are moving home. were both just retired and never done this before. What do I need to do to take our own landline number along with current broadband with us to new house. The new house is…
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Ghost calls to 123
Hi, I'd really like some advice please - my father's landline phone bill shows calls to 123 every month. I have LPA for him and I've been able to download phone bills going back to 2023 and I can see nearly 200 calls to 123 at a cost of £400+. They are for EXACTLY 60, 120, or 180 seconds each. He's in a care home and the…
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EE Mobile
I’m currently with 02 as part of an 02/Virgin deal. Finding 02 quite expensive and looking to change and was wondering what people’s experience of EE is. Do you get good reception where ever you go and do you also get good reception when your in shops, pubs etc. My phone has an eSIM will EE be able to deal with that so I…
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Renegotiating Sky TV + Broadband
I'm currently paying a whopping £80 per month for Sky TV (HD+Netflix) and broadband (Ultrafast 1) and am out of contract on both. I set up a new package as if I was a new customer which came to £45/mth which is definitely in the ballpark of where I want to be. As I've done before, I've called them a couple of times but…