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Switchboard not working
So there is a phone number I regularly need to ring for work reasons. Before all was fine with it, but now the 'Press 1 for this 2 for that etc. is simply not working. All household people in my house use Lebara and various Android phones .I also use VoIP system for calls and the issue is on there as well.However when I…
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'Skype Calling' has been discontinued
Hi all, I know that this thread is slightly off-topic, but there is no better forum to write it to. so I hope you will permit it. For those of you that are unaware, for years now, Skype has had a facility that lets you call phone numbers from the Skype apps or web page. To do this, you create/maintain a "Skype Credit".…
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Receiving daily scam calls from “Debt companies”
For the last two weeks, I’ve been receiving up to 2 calls a day from different numbers across the UK. I’ve answered a couple of times and it’s usually someone with a foreign account asking my name (they use my maiden name every time) and I ask who is calling and they say calling on behalf of DRS and I have outstanding…
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Zzoomm retention deals - anyone managed to haggle? (and my experience to date)
Has anyone had any experience with Zzoomm retention deals after their initial 12-month contract ended? My experience so far is described below, but I wondered if anyone else has successfully negotiated with them. I spoke with customer service today but was only offered the standard monthly rates. So I gave a month's notice…
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E-mails and letters from TV Licensing about iPlayer
Hi all, hoping somebody can offer some advice for me as I'm a bit concerned at the moment. About 6 months ago I cancelled my TV license. I never really watch TV anyway, and I just generally don't want to be paying them anymore, so I submitted my No License Needed online and that was that. Or so I thought. I received…
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Cancelling or changing Skype subscription jn Google play
I want to use Skype for international calls so got desperate and signed up to subscription but I couldn't work out how to change or cancel it in Google play Just worked it out in Google play. Bit of a faff with small print. Is there a Google play app or it's always online?
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BT Fibre - Digital Voice - No landline
Hi, My first post on here as I am so frustrated! Ordered Fibre, Openreach came over and removed copper line. Thought nothing of it, anyway.. No landline, still like that for a week now. It is my mum's house, so she is completely cut off, elderly and no mobile signal. Trying to sort it out with BT but they are not showing…
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Poor VM Renewal Offer
My Virgin deal ends in about a week. I'm currently paying £64pm for M500M broadband, Mixit (free) TV, and Line Rental with Anytime Chatter. A friend has a better deal than mine, so I know it's possible. My renewal price will be over £100pm.I think I can get similar from Sky for £53, including Netflix, or £59 for ad-free…
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Poor VM Renewal offers
My Virgin deal ends in about a week. I'm currently paying £64pm for M500M broadband, Mixit (free) TV, and Line Rental with Anytime Chatter. A friend has a better deal than mine, so I know it's possible. My renewal price will be over £100pm.I think I can get similar from Sky for £53, including Netflix, or £59 for ad-free…
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switching from analogue to digital
OK - I know this is happening and while I don't understand it from a technical point of view I'm sure I'll figure it out when I need to. What I don't understand is the company that's trying to get me set up. So I've had a couple of phone calls. Some have been right out rude. If I say I can't talk as I'm about to leave for…
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O2 Right to cancel
On 11th November last year I got a price increase e-mail from O2, as I objected to it I exercised by right to cancel within 30 days and I requested to continue to pay my device plans by instalments as the e-mail stated I could. They did not set this up correctly for my Apple Watch and I got a bill for over £500. I…
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What's happened to Dune Prophecy on Sky/NowTv?
What's happened to Dune Prophecy on Sky/NowTv? Just settled down to watch and there's only episode 6 available???
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Sky locked me into contract against my wishes
Any advice on what I can do here would be appreciated! My previous contract with Sky TV ran out in June/July last year, so I went onto a rolling monthly deal. In August 2024, I called them up to ask if I could move onto the Sky Signature package only, and they agreed to do this for a discounted price. I said at the time…
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Can my son watch iPlayer at my home?
I don't have a TV licence anymore and don't need one but because of my fast internet connection my son, who does have a TV licence, will occasionally bring his laptop to my house when he visits and watch iPlayer programs at my home. Does his TV licence cover him watching iPlayer away from home at my home?
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Sky Broadband
I currently have Sky Broad Band Superfast at £37. a month and an additional £5.50 a month for the Boost. I noticed there is a deal to switch to Sky Wifi Max and it shows this as £4 a month. Sorry if this is a stupid question but would it be an extra £4. a month on top of the above or simply just £4 a month charge?? I also…
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Unsuccessful BT/EE TV renewal
My BT broadband / TV contract came to an end very recently so I rang to renew. Was put onto EE package (as they’ve now merged) Specifically told the guy I wanted to keep all the sports channels that I already had but not fussed with the films or entertainment channels. He came back with a quote for Sports pkg and fibre…
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Migrating from BT to other internet and phone providers - FTTP (full fibre)
(Sorry if this is a well trodden path, but I have searched for a quite a while, and nothing quite covers my questions.) I am currently on a BT telephone and internet service, and have been for many years. I was recently (2 weeks ago) migrated onto FTTP by Openreach, although the old copper line is still there (and still…
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Dect phone with Sim?
Some background: We've just escaped from Virgin to a 5G provider for unlimited broadband. We wanted to keep our landline number, so I started a VOIP contract and transferred the number... I already had a VOIP adapter and the tests all proved satisfactory. However I have discovered an issue there is an issue in that about…
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'We notice you've been using iPlayer?' email after watching iPlayer at parents house
I don't have a TV license as I don't watch live TV or iPlayer at my home address. I made a declaration to say I didn't need a TV license. Occasionally I will watch iPlayer on my laptop or playstation using my iPlayer account *at my parents house*, which is covered by a TV license. However, I've started to get emails from…
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Sky penalty
Due to unforeseen circumstances thinking of cancelling sky contract 24 months contract and 21 months remaining. The elderly person is sick and will not be able to watch sky. Guess penalty will be too high to cancel.
Confused by wifi, routers and modems? Need help picking the best broadband for you? Not sure if cable or fibre or 5G is the way to go?
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