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BT Digital Voice for customers with no Internet
I have had numerous emails, texts, and letters/cards from BT in the last few days, about this new system we have to change to. I understand what is going on but wanted to phone them because they say that we can get a free adaptor, but when I tried to order one it wanted to charge me postage - for something that I will need…
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TV license renewal payment oddity
OK so I got the email saying my TV license is about to expire so renewal is required. (because I like the Archers, so sue me!) Previously I've paid a year in advance but this time decided to go back to DD monthly. So I put in my bank details for the monthly DD and hit the continue button. Which took me to the credit card…
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Broadband and phone for a small charity
Our Broadband and phone contract with BT is coming to an end In two weeks time, so we looking for the best place to go to compare prices, we are a small charity (day centre for disabled), with one phone and a computer. Can anyone recommend a good place to start my search?. Many thanks Roger
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What's cheapest landline for anytime calls?
What's cheapest landline for anytime calls?My mum doesn't use internet but wants a landline with anytime calls. They all seem about £35 a month. Any ideas
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BT cables and treea
Hi. I have a large tree that overhangs the path/road . I came home recently to find that BT have relocated phone cables from a pole just past my property through the branches of my very tall tree. If they had given me notice I could have arranged for some branches to be cut back. I believe that I will now have to pay a lot…
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Sky v virgin
I still have a few months left on my sky contract but I'm interested in changing to Virgin. I've been with sky for over 20 years and have no issues with the service just the cost. With sky we have Netflix, paramount, Disney, discovery & cinema. Would I still be able to get these on VM?
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Netflix axes cheapest ad-free plan for ALL subscribers – here's what you need to know
If you're a Netflix subscriber on its 'Basic' plan, you'll have to pay £3 more a month (£36 a year) to watch without adverts at the lowest price. The streaming giant dropped the plan for new users last year, but it's now being scrapped for existing subscribers too. Read the full story: Netflix axes cheapest ad-free plan…
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Pop Telecom Internet Contract do I have a case ?
I started a new contract with Pop telecom 4 months ago. The first invoice they sent me had about £12 of extras included which I did not ask for, which they took off once I rang them.They sent me an invoice the other day, asking to increase their bill by 15.5% in April this year (Today). I assumed I would be paying the same…
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BT / EE Contract dispute (bullying OAP)
A family member aged 78 and not tech savvy noticed that their BT Broadband package including TNT sports had gone up significantly in price, he did not consult me or anyone else about this and ended up in the EE shop in town. He walked out of their having agreed on a contract that included new SIM card as this was the only…
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Openreach/unknown broadband provider in student flat
DS and mates have just acquired keys to their 3rd year student flat - 1 of 4 above a shop. Previous tenants have all left and they're the first of the 'new' tenants to move in so other properties are currently empty. All sorts of issues about the address of each individual flat when they've come to set up utilities and all…
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Why I ( and others ? ) don’t switch.
I pay BT 65
a month for broadband and landline phone. Martin urges me to switch or haggle. Here’s why I don’t. A reliable,
continuous service is these days as important as power and water. I don’t want to risk it – “if it ain’t broke
don’t fix it”. The sheer
confusion of deals. The hassle
of remembering everybody who has…
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Looking for recomendations for a (CORDED) home phone
I am trying to help my Landlady with finding a new lanline corded phone but I am after some recomendations we have recently upgraded to a new internet where the phone has to be plugged in directly to the router modem so we dont physically have a landline anymore part of new changes the government are forcing through to…
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Haggling with sky
I am having a freak out. Been with sky 15 years was out of contract last month. Bill went up from £67 a month to £132 (broadband, Netflix, sky sports, signature, multi room and HD) cancelled broadband and went to BT as it’s rubbish around here. Spoke to an advisor earlier to negotiate new 18 month contract and best he can…
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Lebara 's June 2023 12GB deal £45 voucher
Has anyone received their claim email for £45 voucher from the Lebara deal from June 2023 weekly email. The 12GB deal.
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Just to be aware of NowTV customer service left 85 year old living alone stranded
My 85 year old mum told me about 3 weeks ago that her landline won't dial out, I bought a new handset, fine, today after days it stopped dialing out again. I live 80 miles away so I called bt for a line test. They referred me to her provider, she looked down her statement and told me her provider is NowTV, who are charging…
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Moving home and existing broadband
Our existing discounted broadband and tv package is coming to an end in a couple of weeks and we have had an email saying the price is almost doubling. Our problem is we are looking h to move house and area inside next 3 to 6 months. What are our options? Do we negotiate for a new deal or will we get penalised when we move…
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Leaving Virgin Media then BEWARE
I rang VM recently to say I was leaving. I made it clear from the beginning that I wanted to leave and was not interested in any retention deals. I was pestered to hear about a new price but declined to even hear one.After some time and against my wishes I was given a new price and declined. I was then told I needed to be…
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TV with ability to record multiple channels
Hi, An elderly relative has asked me to help get a new TV. Currently they use a Humax box to record programmes but I was hoping to find a TV which will record so that they don't need a separate box. I know most smart TVs have a USB recording function, but my relative needs to be able to record multiple channels at once (or…
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Is there a simple way to test the ringtone of my landline phone ?
One of the problems with the switchover to fibre seems to be that the BT DV adapter will not ring some phones.Is there a simple way to test my phone in the absence of mobile coverage ?
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Social Tariffs for elderly
My mother in law and father in law are in their 90's and are getting incredibly worried about the digital switch-over They have a TalkTalk landline which is vital for their survival and they also have a broadband connection - that I believe is never used - my MIL has a computer that I gave her 15 years ago !!They pay…
Confused by wifi, routers and modems? Need help picking the best broadband for you? Not sure if cable or fibre or 5G is the way to go?
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