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Octopus Agile Prices
Will Agile prices reduce also on 1st October as they are wholesale based?
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Octopus Tariffs
I received a MSE Newsletter this morning. It mentioned prices og Octopus Intelligent and Go. Are the rates current, or after this weekends rate decreases of electricity?
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MPs new report recommendations
As mentioned here the other day, a new report from a committee of MPs has called for standing charges to be replaced with a 'rising block' tariff, plus other measures such as the introduction of a social tariff.What do you think the chances are of those recommendations being implemented? Is it just another report that…
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Deceased Estate energy service charges
I'm executor for a deceased estate, and empty apartment is costing us a fortune every month until we can get it sold. Minimal electricity being used (viewings only and fridge) yet costing £50/month in fixed charges; and no heating/water, but equally high bills for this too. Can we move to a new tariff with cheaper costs…
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Claiming winter fuel payment
Your latest article about energy bills says “ If you’ve not got the winter fuel payment before, …. you'll need to claim it.” Yet the linked gov.uk website says you don’t need to claim if you receive the state pension. What do you do if you started receiving the state pension this year, so have never had the winter fuel…
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Calor Gas trying to retro charge for a previous property
Hi, I moved out of my previous home approx. 10 months ago. It had an LPG tank in the garden, so off mains, and I paid Calor gas a monthly direct debit for supply. They would monitor the meter and auto-fill it up when needed. They have contacted me to say they incorrectly charged the occupants prior to myself for two fuel…
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EDF energy
My tarrif ended in July now I am on the Standard tarrif gone up from £90 month to £170 is there a cheaper company to move to
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Can energy suppliers insist you stay in credit?
When payment by direct debit was first introduced, you would expect your account to be in credit over the summer and debit over the winter. Now it seems suppliers want you to always be in credit. Can they enforce this?
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How do I decide whether to go for a fixed deal or not?
I'll kick off the event with the first question, and it's a big one: how do I decide whether to fix my energy or not?
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Should I be buying branded sun lotion?
Or will supermarket and other cheap versions do just as well?
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Last minute flights
Hi looking for flight to Alicante in Jul but they have risen quite a bit now. If I wait until last minute will the prices drop to get rid of remaining tickets ?
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Are package holidays worth it?
Never booked a package holiday before - always done separate flight and accommodation. Are they worth it? And is it still worth it if you're booking alone, or are the savings in booking for 2+ people? Thanks.
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Flight time change
Hi we booked a jet Jet2 flight in February for the 29th December from Glasgow to Alicante at 11am as I am disabled the flight time is the most important thing for me, we booked early and paid £171 p.p much more than we normally pay because of the time. Last month Jet2 changed the time by nearly 5 hours to 6am my worst…
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What should I do if I think I'm being scammed?
This is a question that pops up a lot on the Forum. If I think I'm being scammed, what should I do?
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What steps can I take to protect myself from scams?
In general, what are some steps I can take to protect myself from scams?
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Cryptocurrency
Is there any platform that is not a scam we all know bitcoin/crypto is a risk but would be great to know from the start if it’s legitimate
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My Boots Advantage card points were stolen. Can I get them back or what can I do?
Hi Katie On 23rd December, over £600 of my Boots advantage card points were used in a store in a London, across 4 transactions and I have been left with £4. My Boots card was locked away at home (where no-one else was present) and I was out of the country on holiday for several weeks before and after this date. This…
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Nationwide ppi advise Ltd
Have been trying to get in touch with the company but have not had a reply. They have received a refund from hrmc, which I had confirmation from in the form of a letter. Is this company a scam
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(Via Instagram) Why are there so many scams and not enough being done about them?
We've received a few questions via MSE's Instagram account. Here's one of them: "Why are there just SO many (scams) and nothing seems to be being done about them?!"
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Marketplace scam
I’ve been scammed on Marketplace. I’m resigned to the fact there probably nothing I can do but wondered if there is? Facebook have no way of reporting this that I can find. The seller is still listing and not responding to messages. Is there anything I can do?
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Already redeemed store bought Amazon gift card.
Hi Katie! My daughter recently bought her son a £50 gift card from Tesco which he found had already been redeemed when he tried to use it. He realised that the packaging had been tampered with. Daughter has been to Tesco more than once and they refuse a refund or to investigate as it is Amazons' problem, they say.....…
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buying from a site you are unsure about
If you buy something from a site which you are unsure about, but use a credit card (and it's over a hundred pounds) as a form of insurance, can you get the money back if a) the site no longer exists and b) you have no email from the site acknowledging your purchase ?
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Text messages from family members who have supposedly lost their phone.
Every few weeks I get a text, supposedly that one of my kids has lost their phone. My classic reply is to ask “which one of you now?” To which there is often the reply “the elder one”. I doubt anyone would reply with anything other than their name. I know in the UK you are told to forward the message (or copy and paste) to…
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How can I be sure a call or text is from my bank?
I'll kick things off with the first question. Sadly we often hear about scammers who call or text people, pretending to be their bank. How can I make sure a call or text that looks like it's from my bank really is?
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If I buy something in the sales, what are my return rights?
Chipping in with a question that gets asked a lot elsewhere on the Forum. What are my return rights if I've bought something in the sale?
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Xbox deals/Xbox bundle deals?
Where's best to find deals on Xbox consoles before Xmas? Also open to getting Xbox bundle deals which include popular games. Thinking of presents for the nephews.
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Are fancy advent calendars worth it? any deals around?
So many beer/candle/bath bomb/stationery advent calendars out there. Are they a gimmick or are they good value? Thankyou.
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Deals available for Over 65s
Hi, what deals are available for the over 65 folk amongst us, please?
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Black Friday or Christmas sales - which is best?
I'll get things started with the first question. Am I more likely to find a bigger discount during Black Friday OR the pre-Christmas sales?
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Discount Gift Cards
I have had a couple of bargains in the past by using Money I have banked in a Cashback site to buy discounted Gift Cards. Then it was Zeek. Are there any similar sites around ? You can still buy the Gift Cards with Cashback but they are just Face value.
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What action's being taken to improve the energy market and when might we see real progress on that?
I see Martin recently met with people to discuss radically improving the energy market. Do we know more about what they're working to improve and when we might see some real progress with that?
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Should I fix?
Current contract, expiring 17/8 Electricity usage 2,312kWhElectricity unit rate 18.90p per kWhElectricity standing charge 21.67p per dayGas usage 5,929kWhGas unit rate 3.46p per kWhGas standing charge 26.33p per day Fixed offer EON Next Online v18 Electricity Daily standing charge 32.14pUnit rate 54.40p per kWhAssumed…
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Typical household - typical bill - what does this meaningless gibberish actually mean?
The headlines are indeed hideous - are frequent and serve only to worry people. So what exactly is a typical bill?
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Prepaid electricity
Hi, Does purchasing pre-paid electricity protect you against price rises? I am considering purchasing 6 months of electricity using the meter key but I will only do that if my electricity rates do not increase in October. Prior to the last major price rise the meter tariffs remained the same until I purchased electricity…
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Electricity and Gas Standing Charges
I know the unit price of my electricity and gas are rising, but why has my standing charge gone up by over 100%
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1 bedroom new build - payment options
I'll be moving into a 1 bedroom new build on my own in about 2-3 weeks. I haven't looked into energy bills as I'm so confused. I'm not sure whether paying direct debit (risking a high payment due to lack of history for the homes / not knowing my usage) or whether paying monthly/as my bills arrive is the better option? I…
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Lowest standing charges?
My home is well-insulated and I can bear a little cold. Is there any provider with low standing charges so that I can save money by using less energy? (I pay for gas and electricity by monthly direct debit.)
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Fixing and Cooling Off periods
So I've read a few messages about people thinking about fixing now before the cap is announced, and then if it's not so bad they can back out of their fixed rate and revert to SVR or similar as they are within a "cooling off period" The cap date is 26/8 ( for October I believe ) - if I want to use a cooling off period is…
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EON Next has refused to give my refund form my final bill after Symbio collapsed-what should I do?
I finally received my final bill from symbio administrator on
the April 11th 2022 previous one was 5th
October 2021 which has an estimated reading even though I have been
on a smart meter since May 2021 although symbio never took a reading
from it.The amount I am owed is £197.56 which is a lot of money. I have called and…