Nowtv package renewal

paul2louise

So after ditching sky for over 15 years I took out nowtv for 6 months sports package. The package ends on 3rd May. Next payment is 3rd April. 
I presume I am cancel after 3rd April payment has been taken and then continue until 3rd May. When I can I reinstate a new package. 
Are there any member who regularly stop and start such packages. When I was with sky we made changes within the cooling off period and it never got to the cut off date. Is it worth discussing new package with now directly or just easier stopping and starting a new one each time. 

Neil_Jones

paul2louise said:

So after ditching sky for over 15 years I took out nowtv for 6 months sports package. The package ends on 3rd May. Next payment is 3rd April. 
I presume I am cancel after 3rd April payment has been taken and then continue until 3rd May. When I can I reinstate a new package. 
Are there any member who regularly stop and start such packages. When I was with sky we made changes within the cooling off period and it never got to the cut off date. Is it worth discussing new package with now directly or just easier stopping and starting a new one each time. 

April April 3 Just go to cancel through the online portal and you'll almost certainly get a new deal which you can accept..This will take effect from your next billing date.

You don't speak to Now, you never speak to Now - https://help.nowtv.com/article/how-to-contact-now - "We don’t offer phone support for TV members, but you can contact us by live chat without needing to sign in. If you’re a TV member but you’ve also got NOW Broadband, please only call us if you need help with your broadband service. Our phone advisors won’t be able to help with any TV queries."

paul2louise

Neil_Jones said:

paul2louise said:

So after ditching sky for over 15 years I took out nowtv for 6 months sports package. The package ends on 3rd May. Next payment is 3rd April. 
I presume I am cancel after 3rd April payment has been taken and then continue until 3rd May. When I can I reinstate a new package. 
Are there any member who regularly stop and start such packages. When I was with sky we made changes within the cooling off period and it never got to the cut off date. Is it worth discussing new package with now directly or just easier stopping and starting a new one each time. 

April April 3 Just go to cancel through the online portal and you'll almost certainly get a new deal which you can accept..This will take effect from your next billing date.

You don't speak to Now, you never speak to Now - https://help.nowtv.com/article/how-to-contact-now - "We don’t offer phone support for TV members, but you can contact us by live chat without needing to sign in. If you’re a TV member but you’ve also got NOW Broadband, please only call us if you need help with your broadband service. Our phone advisors won’t be able to help with any TV queries."

Brilliant thank you. Will do. 😊

J_B

Neil_Jones said:

April April 3 Just go to cancel through the online portal and you'll almost certainly get a new deal which you can accept..This will take effect from your next billing date.

My late F-i-L used to do this (with a little help from me!)

Go online and cancel and hey presto, a few days later a new offer appears!

Bigphil1474

Before we started getting Sky sports with our TV package, we did the Now TV cancel dance quite regularly. You will normally go through a cycle of them offering a deal for you to continue straight away, then eventually there'll be no offer and the cancel goes through, then a new offer appears a week or so later. Always better to cancel earlier into your final month (4th/5th April for you) so if there's no immediate offer, you should get one before the month ends (if you want to continue).  They used to offer 12 month passes starting either in March for the F1, or August for the Football, not sure if they still do. These were usually best value.

paul2louise

Bigphil1474 said:

Before we started getting Sky sports with our TV package, we did the Now TV cancel dance quite regularly. You will normally go through a cycle of them offering a deal for you to continue straight away, then eventually there'll be no offer and the cancel goes through, then a new offer appears a week or so later. Always better to cancel earlier into your final month (4th/5th April for you) so if there's no immediate offer, you should get one before the month ends (if you want to continue).  They used to offer 12 month passes starting either in March for the F1, or August for the Football, not sure if they still do. These were usually best value.

Thanks I will go through and try the cancel next week