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Broadband & Internet Access Sticky
⌨️ Here’s a useful thread from this board: * Find the cheapest broadband discussion thread 💻 Here’s some great relevant content from MoneySavingExpert.com: * Broadband Unbundled * How to find cheap broadband deals * How to improve your broadband speed & free speed test tools * Broadband haggling * Mobile Broadband *…
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Vodafone lack of support
For your information I just contacted Vodafone about a recent problem with my WiFi dropping out. I asked for technical help. It was working fine for two years. Asked if I could try a new router maybe it has developed a fault. (Sky did this for me once) . Vodafone Agent referred me for an upgraded service??? Theywouldn't…
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New Sky Contract including super fibre broadband
Hi, ive been on to sky this morning to supposedly negotiate, lower the price, on a new sky tv contract which was set to increase from £53.50 to £61.50. This is just for signature and the sky sports package. However the rep asked about my broadband with landline which is with Now and is £32 p.m and said he could reduce this…
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Looking Short Term BB Contract or Rolling
Looked on MSE page 'no contract' deals only to find that results were all contract deals of 12 months + :/ I'm in the middle of a house move and just want BB at the new address for a short term - say 3-6 months or rolling contract. Mobile signal is rubbish at new home so no-go on a data only plan as that's not going to…
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Is compensation available or not ?
2011 we moved to our current home and after a few months noticed speeds started slowing. BT arranged for an engineer and he confirmed house wiring was fine but could find nothing wrong. This continued to happen for the next few years and eventually we changed to Plusnet - same problems, so eventually because we wanted BT…
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Possible to Have Virgin Media & BT same time?
I am getting conflicting advice regarding the possibility of having both BT BB and Virgin Media. I've been told that you can only have one Fibre connection going to your house. In Ye Olde Days of course BT BB was via ADSL so it wasn't an issue having both - but now being told that it's not possible as BT BB is via EE and…
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Are there any providers that will pay for early termination fees if you switch?
I still have a few months to put up with Vodafone bb but want to switch. Are there any providers that will pay for early termination fees if you switch
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Not for profit committee run village social club Broadband termination
We are a not for profit committee run village social club. Unfortunately,
after over 100 years trading, we have had to close the club. Most committee
members have left and due to lack of finances and support the club has had to
close. 1 year ago we entered a 4 year contract with OneCom for phone and broadband
this was…
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New Vodafone Fibre and router - "WiFi has no valid IP address".
Hi.New fibre, new router, phone connected ok, as did work laptop. But owner's own lappie won't connect to the internet.It finds the router, and 'connects' when password entered. But 'No internet service'. She's run a 'test', and her laptop returns, "WiFi has no valid IP address".I've done a surf, and apart from the obvious…
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my attempt at haggling with BT
I contacted BT to ask for their best price as I was thinking of moving my broadband and they couldn't match other online prices from the top companies so I went through the process of changing to sky which took a while as I had many questions but agreed to go ahead.1 hour later I get a phone call from BT and it seems they…
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Help please. Broadband renewal anxiety
I've been on phone line/router broadband. Was Post Office, who sold to Octopus, who sold to Talk talk. Has been £18. I only use it for play IE forums on a couple of sites. News, weather and some research. A couple of emails a month to services. Sometimes iPlayer and 3 catch-up TV sites. Don't need high speeds. Looked at…
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Moving on from Sky Broadband
A bit of a luddite so bear with me......my contract at Sky has ended so now they want £38 a month for broadband. I had superfast fibre package so been looking around who offers the same speeds in my area and Plusnet seems best at £26 a month I am wondering if they need to do anything with the wiring etc at the house or can…
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TalkTalk transfer to utility warehouse. Is this legal?
Just received an email from my broadband provider TalkTalk today 21st July that as from 30th June I've been 'selected' to be transferred to Utility Warehouse where I will 'benefit' from extended services to customers across the UK. The email states that beyond award-winning services, Utility Warehouse helps customers save…
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Openreach delays
Hi We moved property in June and I gave BT 2 weeks notice in order that our Broadband could be set up for us. They agreed on a date of 5th June which as perfect as we moved in on the 4th June. Since then there has been delay after delay as there needs to be pavement digging work to be done in order to install the fibre…
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Vodafone broadband speed?
Thinking of taking your offer to switch to Vodafone for my broadband but there are a couple of issues. 1. The offer expiry always seems to be just a day or two ahead, so it looks like I will need to wait until my current contract actually expires before I can switch. Any reason for this? Other offers are usually valid for…
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Cityfiber only across the street
Hi folks, cityfiber (Morrisons telecom services to be precise, not the supermarket chain) spent a while digging up my quiet little road, installing fiber on the other side of the street only. Even numbers get it, odds don’t. The street has two ends, so not a cul-de-sac, & the initial response I got from CF was that the…
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Got the full fibre and switched from TalkTalk to EE
The whole digging the ducting took seven weeks and I was finally switched too EE. Well, talktalk doesn't seem to know about this, no final bill, website account details have no mention at all. I assume I will get a final bill at some stage. How long does it usually take? Will it help if I give either or both parties a…
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Is FTTP compulsory
Do I have to have FTTP fitted or not. currently our FTTC works perfectly and the speed is adequate for our needs. Reading articles about the subject is confusing as some say it’s down to the individual if they want it or not and other notices say that it has to be done sometime in 2027. Searching the question on any…
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Free internet for pensioners?
Is anyone aware of any initiatives or plans that offer free or very cheap internet for pensioners? Thinking my 75 year old Dad would like a smart TV that offers ITVX and BBC iplayer. He's not on pension credit but gets housing benefit, he's under Birmingham City Council.
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Joining SKY/Vodafone Broadband FTTP - Switching Experiences?
I'm currently with NOW Broadband (FTTC) and was just looking for
some feedback from people who have switched to Full Fibre broadband from Sky or
Vodafone. I'd like to keep my current landline number, so I'm
wondering if many people have had problems with porting their old numbers
across. I've heard mixed information about…
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VIRGIN MEDIA/02 SHAMBLES......& MORE
I am at my wits end. This merger is driving us mad. Suddenly emails disappear only showing 02 page, Can't access VM emails. Impossible speaking to someone on the phone. Had this 2 weeks ago & had to pay someone to restore it remotely. VM say they don't do this? (I know they used to)! At this moment I am using PC with…
