-
Broadband & Internet Access Sticky
⌨️ Here’s a useful thread from this board: * Find the cheapest broadband discussion thread 💻 Here’s some great relevant content from MoneySavingExpert.com: * Broadband Unbundled * How to find cheap broadband deals * How to improve your broadband speed & free speed test tools * Broadband haggling * Mobile Broadband *…
-
Sky Broadband - switching provider after price rise advice
Hi all, I had an email from Sky on 20th Feb saying my broadband prices were going up by £3.00 in April. It is my understanding that I can leave penalty free because of this, but only within 30 days of being notified. My contract doesn't officially end until May 2027. I have spoken with Sky via chat and they offered nothing…
-
Flaw in system or is my company dodgy?
Is there a flaw in the system to leave after a Broadband contact finishes, or is my Broadband company dodgy? I tried to do everything correct to leave a Onestream Broadband contract at the end of it in March, without any added fees, even though they made it difficult, as said I couldn't contact them before 30 days to…
-
EE wants to increase the monthly charge
Last summer I got the full fibre, my contract with EE is Full Fibre 500 and the contract ends in July 2027. Can they just increase the monthly payment? Thanks
-
BT really annoy me
I have BT broadband, wothout phone or mobile. After logging into My BT several times I could not access any bill info or even get the name of the package I have. On phoning them, I was told I am on Full-Fibre 150 All-Rounder. I am on the basic speed for this package and paying North of £52 a month. Just me in the house and…
-
Plusnet Reward Card
Good morning, I'm feeling a bit confused and would appreciate some advice. I signed up with Plusnet for my broadband via the MSE link, which promised a Reward Card of around £140 back in January 2026. My broadband was activated on 11th February, but I haven't received any email about the Reward Card yet. I reached out to…
-
Sky Broadband March increase
Hi. Can I just check that its still the case with Sky that once they formally notify me by email of their upcoming price increases that I have 31 days in which to notify them if I intend to get a better deal and not receive any early termination charges for doing so? Apologies can I also verify if its still the case that…
-
Broadband account
Afternoon all just swaping from nowtv broadband to new provider started filling in the online form after deciding who I was moving to got to the question account number required loged on to the account could not find anywhere checked all emails even bank details no sign of account number found providers contact number…
-
sky stream cancellation due to rises
hi all if i have a big sky stream package , taken as a package with broadband at the same time , can i cancel all of the services as it was taken as a package ? i was told i could by someone but wording is a bit ambigous with sky . if id taken at seperate dates stream and broadband i understand i could not . but mine was a…
-
Sky broadband increase - maybe switch to Vodafone?
So…now I'm out of contract Sky want to increase my monthly payment from £30 to £59. Hmmm, don't think so. Email gave number to ring to cancel and give 10 days notice, so I did, to see what they offer. I'm on Sky Broadband Ultrafast Plus and best they could do was their Full Fibre 500 at £36; this is basically the same…
-
Vodafone Broadband Checker giving false information
I am currently a Vodafone customer with Fibre 2 level of service i my rented accommodation. Prior to purchasing my new house I went onto the Vodafone Broadband Checker to see what level of service was available at the new property. As I work remotely in the IT sector it's a bit of a deal breaker for me to have a reasonable…
-
Early leaving fees switching from Onestream with 2 days remaining
Data point for the forum readers I switched from Onestream broadband to a new provider with an activation date of 16 March, 2026.My Onestream contract ends 18 March 2026. I got this email from Onestream which I then contacted their customer services to verify that they would indeed charge me £116 to leave 2 days early…
-
Sky price rise – retention would not move despite 26-year customer
Hi Folks - First post, so here goes….. Today, I received Sky’s email about the April 2026 price increases and contract changes, so I phoned to discuss the account before deciding whether to cancel. Our current package is £75/month and includes: Sky Signature Netflix Standard with Ads Sky HD Multiscreen 1 × Mini box…
-
Minor Increase
I was dreading the conversation I needed to have with Virgin Media regarding my contract about to end. They had advised cost of Broadband and TV package would double! Ten minutes on a web chat and they offered same package for +£2. No haggling, just a really useful rep who helped. Fair play to VM, they were very reasonable.
-
How to deal with TalkTalk mi-selling to vulnerable adult
What the best course of action for this TalkTalk situation that has only just come to light. A couple years ago unknown to me or my partner 2 TalkTalk sellers knocked on my partners fathers door, hes in his seventies, lives alone, is not tech / financially savvy in the slightest and is far too trusting when it comes to…
-
BT/EE
I'm a little confused. I was switched to EE from BT last time my contract was up. But I continually see people on here talking about renewing their bb with BT. So what is the score, is BT for business or not. Or are all these people businesses? on here
-
New/existing customers
I thought that offering new customers cheaper deals than existing customers was outlawed? I've just texted PAC to 65075 and almost immediately got a call from EE loyalty dept. I'm out of contract on the 15th, but seemingly they've got better prices, but for new customers. BT have got a £175 reward card, but because i'm…
-
Switch to Community Fibre and use Premitel for voip?
Hi, I want to maintain a landline just for incoming calls from elderlies (no outgoing.) This being so it's not worth paying for the Community Fibre calls-included voip package, and I wonder if it's possible to use an independent voip provider with Community Fibre, either by using the CF router, or another router? Thank you.
-
Switching Broadband: Avoid Early Termination Fee of £239
Situation: For various reasons, I wish to move from Onestream to another supplier. My 2 year contract ends on 27th March 2026. What is the best approach? a) Do a switch now (03/03/26) with an activation after 27/03/26? Onestream say I will incur the fee as I'm still under contract. b) Let the contract expire. On 28/03/26…
-
EE price increase (Again)
EE have just announced (after only recently putting my BB up £2 a month) that they are increasing my BB by £4 a month at the end of March which will make it over £32! Of course they did this after locking me in to a 24 month contract on the understanding of reasonable prices. I knew they were trying to sweeten me up when I…
-
Porting a VoIP phone number
I have FTTH from Hyperoptic and also have my phone number from them, which is of course a VoIP number. I would like to port my number away from Hyperoptic to Andrews & Arnold, because they are cheap and now satisfy my needs better than Hyperoptic. Hyperoptic have confirmed that there would be no termination fees applied…
