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Broadband & Internet Access Sticky
⌨️ Here’s a useful thread from this board: * Find the cheapest broadband discussion thread 💻 Here’s some great relevant content from MoneySavingExpert.com: * Broadband Unbundled * How to find cheap broadband deals * How to improve your broadband speed & free speed test tools * Broadband haggling * Mobile Broadband *…
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High bill with BT
I’m with BT. (Fibre with Halo) I’m currently paying £59.95 a month for my Broadband package, unlimited minutes calling plan to any UK landline number or UK mobile day or night for £17.98 a month. I remember telling a BT customer agent a few years ago that I didn’t want the unlimited calls, but this has somehow crept back…
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Vodafone upgrade cancellation
I am with Vodafone and was sent an email to upgrade. I looked into it and it seemed like a great deal. I could upgrade my broadband from 150mb to 500mb for a monthly fee less than what I was already paying. Upon activating this deal I thought I would then check the information they'd sent me and realised that although the…
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Full Fibre: How to connect to router upstairs?
I'm no expert when it comes to wifi and routers etc. but I'm thinking of changing to full fibre. I currently have a cable running up the stairs from the master socket which connects to the router that's in a bedroom. If I have full fibre coming into the house, I'm guessing that the current master socket will be removed and…
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GoFibre unable to move BB to new home - early redemption penalty!
My elderly mother has broadband with them and due to health issues is having to move to a more suitable property in the same Town. She phoned up today and asked for her broadband to be transferred to the new property. She gave them the address details and was informed that their services were not available at the new…
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Virgin Media more than doubling charge, and no other providers available
My deal with Virgin Media broadband ends in 4 weeks, at which point they are planning to more than double my monthly charge (from £30 to £73). I have shopped around for an alternative provider, but there are no other companies offering a broadband service to my address (either fibre, FTTC or ADSL). I don't live in the…
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BT - early termination
Can I use BT’s determination to switch me to Digital Voice as a reason to terminate early without excessive fees (expires Aug)? Their service has been bugging me for ages and I’ve been planning to switch. Now they keep sending me routers to switch to Digital Voice which I keep having to send back; I’ve told them multiple…
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Vodafone lack of support
For your information I just contacted Vodafone about a recent problem with my WiFi dropping out. I asked for technical help. It was working fine for two years. Asked if I could try a new router maybe it has developed a fault. (Sky did this for me once) . Vodafone Agent referred me for an upgraded service??? Theywouldn't…
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Full Fibre Question
I have Sky Superfast broadband currently but noticed their price for full fibre is cheaper. So here is my question… I live in a terraced house. The connection for fibre has been added to all of the houses in the street at the front. However my main telephone line comes in at the back of the house ( the telegraph pole is…
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Utility Warehouse take over my TalkTalk broadband contract and raise the price
I was on a TalkTalk Broadband 24-month fixed-price contract (well, the price goes up by £3 every April, but otherwise fixed.) TalkTalk recently transferred this to Utility Warehouse, who are charging me £5 more per month. Can they do this? I signed up for a certain price. I can see nothing in the TalkTalk smallprint about…
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EE broadband potential switch advice
Our broadband plan is "ee fibre plus broadband with landline", we just received notice that they were going to increase prices by £4 a month to £48 a month. I have just done a speedtest we get 70 Mbps Up and 20 down. We have taken a look at other EE alternatives and the 66-73Mbps Core package at £29 looks like it would be…
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Starlink UK Introduce £35 Month 100Mbps Satellite Broadband Plan
Report on the ISPreview website. Makes this a far more attractive offering where conventional broadband connections are problematic or even as an everyday solution? https://www.ispreview.co.uk/index.php/2026/01/starlink-uk-introduce-cheap-35-100mbps-leo-satellite-broadband-plan.html I had no idea that Starlink had 9,500…
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One Touch Switch - City Fibre / Toob
Hi - I'm looking for some insight into what One Touch switch looks like from Openreach to City Fibre. Currently we are with TalkTalk (Openreach Fttp) and our contract ends on 4th March, we'd normally give 30 days notice on 2nd February. We are looking to switch to Toob (CityFibre) - They have an offer that we'd like take…
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VIRGIN Media - bill more than DOUBLED !
Hi all I have Virgin Media broadband & am paying £29 p.m. My contract ends in March 2026 & it is going to increase to £62 p.m !! They have given a few options on my online account - none particularly appealing & still an increase. Yes, I know it's all a big game to them & yes I know I can switch. I'm not well at the moment…
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Vodafone broadband speed?
Thinking of taking your offer to switch to Vodafone for my broadband but there are a couple of issues. 1. The offer expiry always seems to be just a day or two ahead, so it looks like I will need to wait until my current contract actually expires before I can switch. Any reason for this? Other offers are usually valid for…
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EE broadband
My current broadband contract is up in March, got a letter in from them supposedly offering a good rate. Not good, but advised to call back nearer the time.Checked Plusnet, the same company off course, considerably better, so it they don't play ball, I'm off. Off course, threatened with losing my mobile discount, but 1p…
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Youfibre - any good?
Youfibre recently rolled out their services where I live and I'm tempted, but I'm worried about going to a new, unknown company in case the service isn't so good. I'm currently getting up to 100mb on Virgin Media and I rely on these speeds because my autistic daughter gets extremely upset if she can't watch her youtube…
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WARNING! Vodafone Essentials Broadband Social Tariff
Hello Everybody, Please be aware that Vodafone are not playing nice when it comes to their vulnerable customers. We have had an instance with a friend who is on the Essentials broadband package (currently on their website at £20 per month for 12 months). They applied in early April and their contract started on the 19th of…
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Starlink Internet
I've been looking at some rural broadband options for my property in Scotland and wondered if anyone had any thoughts on Starlink in the UK. Read up on some details about it on the Comparebroadbandpackages.co.uk website and seems pretty reasonably priced and has decent speeds. Mobile broadband is too slow in the area and…
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Moving from Sky to Virgin Media
Virgin Media contacted me with a very tempting deal £39.99 a month 24 month contract 500 Mbps Fibre Broadband Biggest TV package Sky Sports Mix Full Netflix Subscription Virgin GO I contacted Sky and they offered be a deal for £88 a month for less. I have been with Sky for 24 years. Anyone recommend Virgin?
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Moving from BT to Zen Internet
Hey all, My BT contract ends soon. They've been fine, but expensive. Prices have gone up a lot and certain deals withdrawn, replaced by significantly more expensive ones offering "more"... but not really more in real terms. There have been other issues, but no need to get into that here. Anyway, I've been eyeing Zen…
