Broadband & internet access

⌨️ Here’s a useful thread from this board: * Find the cheapest broadband discussion thread 💻 Here’s some great relevant content from MoneySavingExpert.com: * Broadband Unbundled * How to find cheap broadband deals * How to improve your broadband speed & free speed test tools * Broadband haggling * Mobile Broadband *…

I found a letter (dated September 2026 so no clue as to when it was sent) at my elderly mum's house threatening to switch off broadband if no one contacted them within the next 5 days to enable the digital switchover. The letter claimed they had rung and sent previous letters (none received). I was extremely concerned as…

My contract with PlusNet is nearly up and thinking of jumping to Vodafone. Broadband only, FTTP, live in a city suburb. Deal is approx £4 less per month over the 24 month contract. Anything I should consider?

Shown on the site as ending as above but when trying to sign up this morning the voucher offer ended at 8.59am :(

"Full fiber 900 voip 24 months variable package 28 pounds + 8 pounds on UK call boost + 1 pounds call safe 37 pounds nwe monthly + free engineer visit and installation I will waive upgrade set up fee 30 pounds as a valued customer + free updated new router usually that is 80 to 120 pounds but I will provide that for free…

Good Morning I have just read online that TalkTalk maybe going into Administration soon. Does anyone know if this is true? I've been a customer of theirs for years and want to know if I need to find a new provider now or wait and see what happens? I can't really be without an internet connection. I have about 6 months left…

Hi Have been with BT for around a decade ( and Virgin for about 20 Years before that ) so not a regular mover between services In short , my BT contract is up and price has gone from £48 to £68 ( Fibre 1 and BT sports ) . Had issues for quite a while with the TV box as it only records for a few minutes before stopping . I…

A few thoughts and figures on 1Gbps broadband, which is impressively cheap at the moment. But is it surplus to requirements? https://www.moneysavingexpert.com/team-blog/2026/09/is-1gbps-broadband-worth-it/

We're approaching the end of our 18 month initial contract with gigaclear - we're on 300mb with two of their velop wifi things, and we've been paying £29/mo I rang them to see if we could get a better deal than the £49/mo auto renew.. The best I can get from them is £39 for continuing as we are or £34 for 300mb with ONE…

So TT are being taken over shortly by utility warehouse. I got an email saying that I can leave now before 31st may penalty free. Well that's what email says. I looked at Vodafone and went thro the first few steps to see what is available. I got a email from TT saying my transfer is happening and I will incur a charge of…

As my Vodafone BB contract recently ended as did not fancy paying their £36 a month subscription i had a look on uswitch and Sky looked a good deal for fiber at £23 a month with a £75 voucher so i signed up and was given an instalation date of the 3rd Septermber Th guy turned up to instal it on behalf of openreach and…

I suspect the answer is that it's carp, but can anyone explain why the MSE Broadband Comparison shows me offerings up to 1100 Mbps fttp, when fttp is not available in my area? If I choose the 1100 Mbps option from Fibrely and follow it through to the Fibrely website, that offers me 80 Mbps, which looks optimistic but…

I have been advised that my old copper connection will be upgraded to fibre soon. In preparation for that I have received the new smart hub which EE advise having running in preparation for the change over The Wi-Fi talks to all connected devices, except when I try and run Netflix (and other streaming apps) on the…

Thanks in advance for any replies. I have received an email from Sky about a November price rise. Does it mean I can cancel my contract now? I’ve called Sky and they say I can’t cancel without a fee. They tell me that as a diamond member they didn’t raise my prices in April and so are raising them now. I said that was kind…

so, my wifi speed with sky fell below the 300mbps promised for threes days so now I can now leave without penalty or choose another package. Thing is we’ve been having connectivity issues (ps4 not connecting/glitching, one or more devices not connecting while others do, although speed test showing good speeds etc). I’ve…

We were with NOW broadband and calls. NOW had told me that their router was not being updated and could stop working. We got a cold call from Sky to change to them. The price was OK and the Sky salesman promised that the landline number would remain the same. I took the deal. Of course, openreach turned up, did some…

Sky contacted me for mandatory fibre upgrade (copper switch-off), due 2 Oct 2026. Landlord: Karbon Homes requires Openreach wayleave sent to [Removed by Forum Team] (Head of Legal). ✅ I gave all details weeks ago ❌ Sky only says "yes" — NO submission date, NO Openreach reference, NO proof sent correctly ❌ Install in 2…

Am looking to switch away from VM! As I'm not 'FullFibre', I'd be restricted to under 65Mbps, though past experience indicates an actual 30-50 is more likely! (which I did find perfectly adequate) I've started looking at 5G Broadband and coverage checkers suggest only EE and O2 would give me good reception. O2 don't seem…

My contract with sky is coming to an end, it has been 27 per month for 150mbps and anytime landline. They cannot get anywhere near this to renew. Vodafone will do anytime phone and 150mbps broadband for 37 per month…… my question is this…. are they OK? Any horror stories? It really should be very simple as I already have…

My mum is on pension credit. Paying £51 a month for M350 broadband and talk. I've found out the social tariff is very cheap. Does the broadband work to an acceptable standard ? The social tariff speed seems very slow ?

I need help and advice on my recent broadband contract. I’m not looking for a “way out” I just want to understand what’s correct and where my rights stand with things like this situation so please be kind. 27/07/26 we signed up for a new broadband with Quickline, fibre 500, up/download speeds of 500mbps with a guaranteed…