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Broadband & Internet Access Sticky
⌨️ Here’s a useful thread from this board: * Find the cheapest broadband discussion thread 💻 Here’s some great relevant content from MoneySavingExpert.com: * Broadband Unbundled * How to find cheap broadband deals * How to improve your broadband speed & free speed test tools * Broadband haggling * Mobile Broadband *…
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Advice on broadband options - stick with Virgin or switch broadband?
Hi, I am looking for some advice on what to do with my broadband. I am currently with Virgin Media on their M350 Broadband package. Issues that I have with this are.... * my current contract expires at the end of this month, with a price increasing from £38.59 to £71.33 * We experience drop-outs during work calls (image…
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Change New Sky Broadband Router SSID before FTTP connection?
I am getting Sky FTTP broadband next week and have had the router delivered. I will be changing the Sky SSID to what I have presently to save the hassle of changing all my devices and computers. Can I do it without the FTTP connection or should I wait until I actually have a working broadband connection?
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Phone on Full Fibre - talk talk
I know that some of you won't agree - but I have been with TT since 2001 and have had no problems with them. But now have a potential issue.I have been told that TT do not offer phonelines on new full fibre unless there is a medical need and specific equipment is connected to it....Whilst I am disabled and regularly am in…
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Virgin Media Haggle success
My Virgin Media is out of contract in January. After lengthy (and friendly) conversations with a couple of people, I have got my bill down from £77 to £34! I have dumped the landline (unplugged for years!) Also got rid of the Tivo box, as I can get everything I need on my smart TV. Upped speed from 250 to 500. I'm very…
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MSE Vodafone deal
Hi Has anyone taken out this deal successfully? The link takes me to a deal that shows the price rising to £36 a month not £26. Cheers
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What is this?
Can anyone tell me if this supports Coaxile or fibre please? I have no idea what these are
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Virgin Media using bereavement as a gouging opportunity
I know how bad VM can be, as a customer that has to renegotiate my broadband every year. My father-in-law died a couple of weeks ago, and I advised my mother-in-law to call the VM bereavement line to discuss adopting the services and reducing the package, as what they were on was unaffordable to her given the loss of his…
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Open reach
Anybody had there phone socket replaced by one of those plugs that require power? We now have one less plug we already have hive heating and a new router. We had fibre already so what’s the point of these new boxes other than they are annoying with flashing lights and power?
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Mobile broadband in Maldon, Essex
I'm moving to a retirement flat in Maldon in a few days and the owner has said through the letting agent, that I can't install fibre if it makes permanent changes to the property. If he thinks a quarter of an inch hole counts as changing the property, I suppose mobile broadband will be my only option. I've looked at the…
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VirginMedia pushing the envelope on renewal
Hi All, I hope you are well. My contract with them have just expired. Trying to find out what the length of that contract was but cannot find the info on the invoice. I reckon 18 months. I paid like £40 a month for M350. I called them and what they offer is £40 then price increases to £43.50 from April 2026 then price…
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Anybody get their Fibre from Toob?
Hi, just wondering if anyone on here gets their fibre broadband from Toob, and what their experience has been? Toob are in the process of expanding into my local area, and their costs seems massively lower than VM for potentially faster speeds, so naturally I am curious to see if they are any good. TIA
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BT FTTP vs other ISP FTTP
Currently have FTTP 500mb with BT and have not had any problems, other than the renewal price. Spoke to retention and the offer they gave me isn't competitive to other ISPs (new customer). Thinking about switching FTTP to another supplier like SKY, but wondered what the connection will be like. I know with cheaper ADSL ISP…
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Sky retention dept query
How do people who wish to keep their Sky landline number get to speak to the retention department as the new provider has to be set up to import the number before cancelling Sky. When I phoned and said I wanted to cancel I was only offered the upgrade showing on my account which they would discount slightly, I refused and…
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BeFibre to cease trading - what next for them and other FullFibre customers?
Just announced to the industry this morning. https://www.ispreview.co.uk/index.php/2025/06/fullfibre-and-zzoomm-set-to-drop-befibre-broadband-isp-brand.html The question now is, do we end up migrating or given 30 days notice and have to find another ISP (without any exit fees)? It comes off a merger of FullFibre and Zzoomm…
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Open reach box and hive
So I got one of those new open reach boxes seems to use power. The guys put a hive power plug and usb into the usb port in my Xbox one any reason for this or is it lack of plugs will it matter not using the original hive plug?
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Best WiFi for holiday home
I’m not young so don’t understand all the technical jargon but I have a small holiday home on mainland Spain and I’ve bought a laptop to take over there. I never thought about getting WiFi there as I have a phone with data roaming that automatically switches to the country I’m in. I only go to my place abroad for 2 weeks…
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Virgin still charging after switching to Plusnet - am I liable?
Hi all, I recently switched my broadband from Virgin Media to Plusnet. After some delays, my Plusnet service was finally activated on 1st May. However, I’ve just noticed that Virgin has issued a new bill covering 17th May to 16th June, even though I’m no longer using their service. I assumed Plusnet would inform Virgin as…
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Cityfibre using BT Openreach cable?
Will be moving to Cityfibre in coming months. Spotted a city fibre van across from me today so asked them about my connection. The reply was "you already have fibre to the premises with open reach grey box on wall, we will just use the same cable so won't need to touch the driveway and simply put a new box on the wall…
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Looking for a good BB deal
Hi all. I'm with sky and on the 500 mb bb. I have it on offer for £41 which come July I am out of contract. They have said they can only reduce it to £39 if I stay. I am looking for 500mb (do lots of gaming/streaming) I mean I collect probably drop to 350 or so mb. My question is can i expect to get a good deal under £30…
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Talk Talk complaint
Hi; quick question is what is the best way to make a formal complaint to talk talk Long story (short version) - we've had months of issues with our talk talk broadband, intermittent disconnections, sometimes for a few minutes, sometimes days at a time. Each time we have reported a fault and had various responses to open…
