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Timing a switch date right
My Virgin Media contract will end in a bit over 30 days and the price will double. I want to switch to another provider like Vodafone or Sky. Virgin Media cannot match their price, I already called the cancellation line. I saw that most providers offer to automate the switch so that you don't have any downtime or overlap…
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Leaving Hyperoptic
Last year I signed up with Hyperoptic. Then my wife died in December. I've met someone new and have moved in with her and my council flat is empty. She changed from Talk Talk to Hyperoptic at my suggestion. Hyperoptic have told me that, because I've cancelled my contract early I'm going to have to pay about £300…
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Google Chrome Browser doesn't have 'Sceenshot'.
Hi. Moved from Firefox to Chrome to see if it would speed up annoying scrollings. Hate changes, and having to make things look and act the same... Now I find that right-click doesn't produce 'Screenshot', one of the most useful features. Argh! How to get? Ta. (I've already had to get used to right-clicking for spellcheck…
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New home, old fashioned broadband...
Just bought a flat for one of my kids. On a private road, no fibre broadband so relying on plugging in to the old BT phone box. Have ordered Sky, got the router, plugged in... no internet. Now this might sound like a really dumb question, but we have no landline here... do we need to be seperately paying BT for a supply…
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Help please. Broadband renewal anxiety
I've been on phone line/router broadband. Was Post Office, who sold to Octopus, who sold to Talk talk. Has been £18. I only use it for play IE forums on a couple of sites. News, weather and some research. A couple of emails a month to services. Sometimes iPlayer and 3 catch-up TV sites. Don't need high speeds. Looked at…
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Switch from Virgin to Sky
Just a heads up, My contract with Virginmedia (Broadband, phone and basic tv package) ended in December, as a consequence the price went up from £42 to £65 originally was £39. After some research I decided to switch to Sky similar package but next level up tv + Netflix and Discovery+, price is £39, so saving £26 a month.…
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New Sky Contract including super fibre broadband
Hi, ive been on to sky this morning to supposedly negotiate, lower the price, on a new sky tv contract which was set to increase from £53.50 to £61.50. This is just for signature and the sky sports package. However the rep asked about my broadband with landline which is with Now and is £32 p.m and said he could reduce this…
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my attempt at haggling with BT
I contacted BT to ask for their best price as I was thinking of moving my broadband and they couldn't match other online prices from the top companies so I went through the process of changing to sky which took a while as I had many questions but agreed to go ahead.1 hour later I get a phone call from BT and it seems they…
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Vodafone broadband speed?
Thinking of taking your offer to switch to Vodafone for my broadband but there are a couple of issues. 1. The offer expiry always seems to be just a day or two ahead, so it looks like I will need to wait until my current contract actually expires before I can switch. Any reason for this? Other offers are usually valid for…
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Vodafone lack of support
For your information I just contacted Vodafone about a recent problem with my WiFi dropping out. I asked for technical help. It was working fine for two years. Asked if I could try a new router maybe it has developed a fault. (Sky did this for me once) . Vodafone Agent referred me for an upgraded service??? Theywouldn't…
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Grain broadband opinions
My current situation is I am with Vodafone Cityfibre. My 100mb contract ended in June and as service has been fine, I upgraded to 150mb for less money for two years. Since then service has been intermittent with several hours a day of loss of internet. I have spoken with Vodafone support and the problem continues. An…
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Looking Short Term BB Contract or Rolling
Looked on MSE page 'no contract' deals only to find that results were all contract deals of 12 months + :/ I'm in the middle of a house move and just want BB at the new address for a short term - say 3-6 months or rolling contract. Mobile signal is rubbish at new home so no-go on a data only plan as that's not going to…
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Is compensation available or not ?
2011 we moved to our current home and after a few months noticed speeds started slowing. BT arranged for an engineer and he confirmed house wiring was fine but could find nothing wrong. This continued to happen for the next few years and eventually we changed to Plusnet - same problems, so eventually because we wanted BT…
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Possible to Have Virgin Media & BT same time?
I am getting conflicting advice regarding the possibility of having both BT BB and Virgin Media. I've been told that you can only have one Fibre connection going to your house. In Ye Olde Days of course BT BB was via ADSL so it wasn't an issue having both - but now being told that it's not possible as BT BB is via EE and…
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Are there any providers that will pay for early termination fees if you switch?
I still have a few months to put up with Vodafone bb but want to switch. Are there any providers that will pay for early termination fees if you switch
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Not for profit committee run village social club Broadband termination
We are a not for profit committee run village social club. Unfortunately,
after over 100 years trading, we have had to close the club. Most committee
members have left and due to lack of finances and support the club has had to
close. 1 year ago we entered a 4 year contract with OneCom for phone and broadband
this was…
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New Vodafone Fibre and router - "WiFi has no valid IP address".
Hi.New fibre, new router, phone connected ok, as did work laptop. But owner's own lappie won't connect to the internet.It finds the router, and 'connects' when password entered. But 'No internet service'. She's run a 'test', and her laptop returns, "WiFi has no valid IP address".I've done a surf, and apart from the obvious…
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Moving on from Sky Broadband
A bit of a luddite so bear with me......my contract at Sky has ended so now they want £38 a month for broadband. I had superfast fibre package so been looking around who offers the same speeds in my area and Plusnet seems best at £26 a month I am wondering if they need to do anything with the wiring etc at the house or can…
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Openreach delays
Hi We moved property in June and I gave BT 2 weeks notice in order that our Broadband could be set up for us. They agreed on a date of 5th June which as perfect as we moved in on the 4th June. Since then there has been delay after delay as there needs to be pavement digging work to be done in order to install the fibre…
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Cityfiber only across the street
Hi folks, cityfiber (Morrisons telecom services to be precise, not the supermarket chain) spent a while digging up my quiet little road, installing fiber on the other side of the street only. Even numbers get it, odds don’t. The street has two ends, so not a cul-de-sac, & the initial response I got from CF was that the…
