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When will this price hike take effect?
https://news.sky.com/story/money-latest-consumer-personal-finance-sky-news-13040934?postid=9954255#liveblog-body
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1pBroadband reflections/experience
Hidoes anyone have any experience or reviews on 1pBroadband?Seems quite a good deal with the phone costs for a light landline user....but is the broadband good and reliable? Don't need top speeds just up to the 35Mb apparently getting at the moment on Talk Talk with fibre to the box down the road and then copper into the…
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EE Compensation - advice required on active fault (Major Service Outage of 6 weeks and counting)
Hi, Small rural community with a line fault to our new fibre service requiring an engineer to fix the cable/connections to a couple of properties. Local engineers don't/cant fix issue, ongoing for 6 weeks now and no fix in sight. Mobile signal patchy at best and too weak to stream, download, and even login to basic…
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Vodafone Broadband - A cautionary tale
When TalkTalk took over our broadband service from Shell in September 2024, they immediately doubled the cost, so I checked the MSE website and signed up with Vodafone. On paper, an excellent deal for full fibre. To cut to the chase, SIX AND A HALF months later, Vodafone have informed me that it is now going to be at least…
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Virgin Media early exit fee
I know it is in the contract and they say it when you sign up but we are 1 year into a 2 year contract and have cancelled as we are moving to Denmark where there is no Virgin Media. We have been sent the final bill with fees of £600 in early exit fees. With it being MSE I was wondering if anyone has successfully challenged…
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Broadband price increase
We’re with Now broadband, we re-negotiated a new contract deal in jan 25 for £24 a month for 12 months and we were guaranteed that,that price was for the 12 month contract. After checking bank statement, we found they’ve increased payment to £27 pm. I rang them and was told, they couldn’t do anything about it as it was a…
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Virgin Media - Early renawal
I am on an 18 month contract that expires in December when the rental is due to double. This is my only option for BB as the people who built this house had VM cabled to it but I can’t have any service from anyone using OpenReach as there is no line of sight form the pole that should serve us. I logged into the account to…
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Vodafone Broadband early termination charges
Hi there, so my 24 month contract for Full Fibre 2 is due to expire on the 1st August, I know it takes about two weeks to activate the service with a new provider after I cancel, is it worth cancelling the contract now as I will be paying about 40% more a month until my new provider takes over the contract (but then I will…
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Broadband Renewal Options
I currently have BT Fibre (FTTC) and out of contract tomorrow
so looking around for a new deal. Openreach FTTP has recently been installed in
our street so there’s a number of options. I have been happy with BT so I’m
wary about moving away from them, I had Sky a few years ago and suffered from
signal drop out and…
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Forced switched from BT to EE without my consent, what can I do?
I received a series of emails last week, the first of which stated that my direct debit for my broadband only account would be now collected by EE under a new account number and the last of which stated that I hadn’t finished setting up my EE ID. I never requested nor gave permission for my account to be moved from BT to…
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BT Fibre Offers
Im currently with BT now and pay £20 per month for FTTC with 36mbps download. My phone is with EE which i believe gives a discount but not sure. Full fibre FTTP has just been installed in my area and i would really like the Fibre 500 at the moment its showing £35.99 online for a two year contract with mid term increases.…
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If I change broadband supplier will they cancel my virgin media contract for me
I have been with Virgin Media for 10 years plus mainly because it was so difficult to cancel them. But I have finally decided its time to break free from these crooks. I think my contract ends on 8/08/2025 but it says the direct debit will nearly double on the 10/08/2025. So either one of these is my contract end date. I…
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Shell broadband t's & c's / fee for not paying by direct debit
Does anyone have a copy of shell broadband terms and conditions OR know whether they charged for not paying by direct debit? I got shell broadband in Apr 2023, they've since been bought by talktalk, but emails from both companies say I'm still bound by the shell t's and c's. However shell never actually sent me these, only…
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Internet abroad while working
I am travelling to a Spain soon and I will be working from there a week. The place that I go to has no internet. The internet from my internet provided (O2) is not enough. What are the options? Thank you
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Wi-fi for village hall
I'm the treasurer of a small village hall in a rural area. We've decided to look at offering wi-fi for users, but I'm not sure the best way of going about this, or how much it might cost. There isn't a landline at the hall, so I guess we are looking at some sort of mobile wi-fi using a phone network signal. Any help or…
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EE disconnection
A friend of a friend has lost their broadband and supposedly has spent days trying to complain to EE without any result. I have very little details about what was said, but open reach checker says they can get Copper (21mb/s down, 1mb/s up) but there are no plans to offer FTTP. Are EE just pulling equipment out of…
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Trying out a new provider while still with Virgin Media
So my broadband contract with VM is coming to an end. In my account, I was offered a deal for another 24 months which is very similar to what I've been paying and since I'm quite happy with VM service, to avoid the hassle of switching, I signed up for it. But in the meantime I was looking at other providers and one in…
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TalkTalk - Slow connection refunds
Hi all, After wasting days on TalkTalk online chat trying to resolve billing (overcharging) issues and slow connection issues I finally terminated my contract early without charge. I subsequently discovered that via the Eero app, you can access historic maximum speed data. If you click 'Internet' at the top of the home…
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"Single Dwelling Unit Residential UG Potential Wayleave Issues" re Full Fibre - what does this mean?
My contract with Plusnet runs out on the 22nd - I'm currently on "part fibre" and it's been very reliable. Obviously I should have looked into this sooner but upon putting my number into BT's broadband checker, "Single Dwelling Unit Residential UG Potential Wayleave Issues" comes up re FTTP - what does this mean? I can't…
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Virgin Media Haggle success
My Virgin Media is out of contract in January. After lengthy (and friendly) conversations with a couple of people, I have got my bill down from £77 to £34! I have dumped the landline (unplugged for years!) Also got rid of the Tivo box, as I can get everything I need on my smart TV. Upped speed from 250 to 500. I'm very…
