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One Touch Switch - City Fibre / Toob
Hi - I'm looking for some insight into what One Touch switch looks like from Openreach to City Fibre. Currently we are with TalkTalk (Openreach Fttp) and our contract ends on 4th March, we'd normally give 30 days notice on 2nd February. We are looking to switch to Toob (CityFibre) - They have an offer that we'd like take…
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GoFibre unable to move BB to new home - early redemption penalty!
My elderly mother has broadband with them and due to health issues is having to move to a more suitable property in the same Town. She phoned up today and asked for her broadband to be transferred to the new property. She gave them the address details and was informed that their services were not available at the new…
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BT - early termination
Can I use BT’s determination to switch me to Digital Voice as a reason to terminate early without excessive fees (expires Aug)? Their service has been bugging me for ages and I’ve been planning to switch. Now they keep sending me routers to switch to Digital Voice which I keep having to send back; I’ve told them multiple…
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Vodafone lack of support
For your information I just contacted Vodafone about a recent problem with my WiFi dropping out. I asked for technical help. It was working fine for two years. Asked if I could try a new router maybe it has developed a fault. (Sky did this for me once) . Vodafone Agent referred me for an upgraded service??? Theywouldn't…
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Full Fibre Question
I have Sky Superfast broadband currently but noticed their price for full fibre is cheaper. So here is my question… I live in a terraced house. The connection for fibre has been added to all of the houses in the street at the front. However my main telephone line comes in at the back of the house ( the telegraph pole is…
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EE broadband potential switch advice
Our broadband plan is "ee fibre plus broadband with landline", we just received notice that they were going to increase prices by £4 a month to £48 a month. I have just done a speedtest we get 70 Mbps Up and 20 down. We have taken a look at other EE alternatives and the 66-73Mbps Core package at £29 looks like it would be…
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VIRGIN Media - bill more than DOUBLED !
Hi all I have Virgin Media broadband & am paying £29 p.m. My contract ends in March 2026 & it is going to increase to £62 p.m !! They have given a few options on my online account - none particularly appealing & still an increase. Yes, I know it's all a big game to them & yes I know I can switch. I'm not well at the moment…
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Vodafone broadband speed?
Thinking of taking your offer to switch to Vodafone for my broadband but there are a couple of issues. 1. The offer expiry always seems to be just a day or two ahead, so it looks like I will need to wait until my current contract actually expires before I can switch. Any reason for this? Other offers are usually valid for…
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EE broadband
My current broadband contract is up in March, got a letter in from them supposedly offering a good rate. Not good, but advised to call back nearer the time.Checked Plusnet, the same company off course, considerably better, so it they don't play ball, I'm off. Off course, threatened with losing my mobile discount, but 1p…
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Youfibre - any good?
Youfibre recently rolled out their services where I live and I'm tempted, but I'm worried about going to a new, unknown company in case the service isn't so good. I'm currently getting up to 100mb on Virgin Media and I rely on these speeds because my autistic daughter gets extremely upset if she can't watch her youtube…
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WARNING! Vodafone Essentials Broadband Social Tariff
Hello Everybody, Please be aware that Vodafone are not playing nice when it comes to their vulnerable customers. We have had an instance with a friend who is on the Essentials broadband package (currently on their website at £20 per month for 12 months). They applied in early April and their contract started on the 19th of…
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Starlink Internet
I've been looking at some rural broadband options for my property in Scotland and wondered if anyone had any thoughts on Starlink in the UK. Read up on some details about it on the Comparebroadbandpackages.co.uk website and seems pretty reasonably priced and has decent speeds. Mobile broadband is too slow in the area and…
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Moving from Sky to Virgin Media
Virgin Media contacted me with a very tempting deal £39.99 a month 24 month contract 500 Mbps Fibre Broadband Biggest TV package Sky Sports Mix Full Netflix Subscription Virgin GO I contacted Sky and they offered be a deal for £88 a month for less. I have been with Sky for 24 years. Anyone recommend Virgin?
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Talktalk - Mid contact equipment obsolescence
Hello, I’ve just received an email from talktalk saying the router provided as part of my original contact is no longer able to receive software/security updates. They say I have the option to: a) continue to use the equipment effectively at my risk, or b) pay £80 for a new router. Is this really acceptable? Is the…
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Fibre broadband POE connection advice
I have the BT pole right outside my house and fibre broadband is available. My question is to reduce the amount of cable can i connect the fibre from the pole to the top corner of my house where i already have an ethernet cable that already goes into the house. I was wondering if i could use something like a Ubiquiti…
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Brsk price reduction
Joined brsk through a door sales agent, 500MB for 30 a month. It has just been 3 weeks and their website is saying 1000MB for 30 a month and also giving Amazon vouchers. Has anyone managed to call back and get the improved service and vouchers post contract signature?
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Rural Internet - would a Wi-fi Extender help?
Hi everyone, thanks in advance for any help you can offer. Last year a phone engineer came to the house as I had some issues with the landline and broadband. He commented that outside on the street the signal he could pick up for internet was about 100 times what was available in the house and asked if this drove me mad, I…
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Vodafone retention deal
I wanted to post what I think is a very good Vodafone retention deal I just accepted. Coming to an end of 500 mb fibre contract at £32.99 per month and just initiated the switch to 900 mb Toob at £29 per month. Got a couple of emails from Vodafone to call them and reconsider, so I did not expecting much. However, after not…
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My Virginmedia
I've been unable to access my my virginmedia account despite several calls to the helpline. It just loops around a verify email address and back to the home screen. I've switched to grain as of next Wednesday but I want to log a complaint so that i'' m in front of any futures issues. Which of course you can't do unless i…
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Moving fromVirgin
I've been with Virgin for years but my new flat has Openreach, so I've got to change. My flat has fibre optic connection built in and is with BT. I want to find a deal that allows me to record several programmes at once. I don't want a streaming box. Advice please.
