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Temp accommodation
hello I really hope someone can help me. I moved into temp accommodation from the council due to homelessness, I have tried to get internet, phone, and tv at the property but have been told it’s not available we can’t have anything this was with 4 different companies. These properties were previously bungalows but the…
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Vodafone Broadband Slow Internet
Hi everyone I just had Vodafone full fibre 150 installed on thursday and since then even though the speed has been as advertised when I run speed tests the internet just seems much slower than my old standard part fibre internet with Plusnet. Some sites literally take 10 seconds to load and there's the spinning loading…
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FB Market place thinks I'm in france.
Hi. I've just set myself up on FB market place and it insists that I'm in france. I've gone to the location setting in the left hand menu and it wont let me change it. I've also gone into my profile to change it there, but even so all I get is stuff for sale in france. should I delete my account and start again? any tech…
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Broadband automatic compensation scheme – can I claim?
I have been without broadband for 8 days due to the cable being cut by workmen digging up the pavement outside my house. Bizarrely, this work was for ducting for a new fibre broadband company! My broadband contract is with Vodafone and they have been my first point of contact but it was Openreach who have done the fault…
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Part Fibre Part Cable or 3 Broadband
Hi All I'm with Utility Warehouse at the moment and my contract is coming to an end. I was going to go with Virgin but they said they'd have to dig the road up etc. Is it possible to have part fibre part cable or is going through 3 5g hub, anyone got ideas to who should I go with.
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Check your broadband deal.
I was just looking in the vodafone website earlier with a view to maybe adding fibre tv to my package. so while I was there I clicked on 'view all our latest deals'. I discovered the package I'm paying £36 a month for, can now be got for £22.50 a month. so I signed up to the new deal straight away and it starts tomorrow.…
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How to switch to Plusnet when their broadband checker is down?
We've had bad experiences with Vodaphone over the last year or two so we're looking to change and the best options appear to be Plusnet or Virgin. We prefer Plusnet but their broadband checker is down. there's a banner saying "We’re fixing our broadband checker. We’ll be back up and running as quick as we can. Browse the…
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Are there any non contract wifi companies that provide good wifi?
Hi There, I am hoping to find a short term wifi solution in my flat. I may well sell it within the year so I don't really want to get tied into a 12 month contract but in the meantime do need good wifi. Any suggestions of something that actually works well? Thank you so much in advance.
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Onestream broadband warning
Like many people, I lead a busy life and had forgotten my renewal date. When I logged in, I discovered that my payments had doubled after the first year. Since I pay by direct debit, I hadn't noticed the price increase. They lure you in with an attractive initial price, but I never received any communication from them…
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Ordered Broadband from Sky got Streaming Box
Is Sky giving away it's streaming service? My daughter ordered fibre optic broadband from Sky, she doesn't have any services from Sky at the moment, and she got the streaming box and remote control sent to her she's still waiting on the Sky router. She did contact them about it but has not heard back yet but is this a…
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Talk Talk Full Fibre upgrade- is it straight forward?
I’ve had several emails from TalkTalk about a free full fibre upgrade and have now received a date for an engineer to come out and do the upgrade. I’m just hesitant and quite worried about it if I’m honest. I’m severely disabled and heavily reliant on my internet connection, gaming is my main thing that keeps me mentally…
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No previous broadband?
Hi my dad wants broadband to his flat. However we don't know if there was broadband or not previously to his flat. Is there anyway to check whether it had it or not. There appears to a connection on wall which may have been for broadband but have no way to tell if it was 'live' or not. Looked at few broadband suppliers but…
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Broadband - anti-competive contracts & LOCKED-IN
Hi all, A bit of context. My elderly parents have both just turned 80yrs in last 2 years and I’m witnessing cognitive changes especially with one who has received an Alzheimer’s diagnosis in last 12 months. Their broadband contracts are about to change and tbh I’ve seen a significant change in how the market has started to…
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NOW Broadband letter - £27 to rise by £3 - to £30
I can only get Superfast 80 in my area (still no FTTP as yet) Just received the letter from them today I'll phone them, but…has anyone else managed to negotiate with them this year? Also - aside from Sky - any better offers than £30 for 80 Mbps speeds? Cashback offers included? EDIT - just checked some alternate providers…
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Can I connect to BT Fibre hub with ethernet cable
Firstly apologies if this sound daft but I am not techie minded. Last year stayed at hol cottage which had modem box same as mine at home BT. While mine is great and just use wifi, in the cottage it was difficult to keep connected and signal dropped constantly useing laptop, other than really late at night. Phone signal…
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Signed up for 2 contracts with 2 different BB fibre companies!!
So i signed up for 24 month contract Vodafone fibre in Nov 2024 ending Nov 2026 …. i was then sent a wifi booster in Nov 2025 I have just signed up for local fibre company Toob who agreed to pay my existing contact with Vodafone until end on 2026 - it was installed yesterday Toob are asking for evidence that my contract…
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POP Telecom Nightmare
I bought my POP Telecom broadband package over the phone. I was offered a 24-month contract at a fixed price. I asked twice for confirmation that this price would not change and was told both times that it would not. All went well for a month or two, but then the price went up. I queried this and was told it was because I…
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Switching broadband
Previously with BT for years then forced to EE a couple of years ago. Contract is expiring very soon and I am thinking of switching as EE is expensive. I have full fibre 150 speed which is ok for me as I am elderly widow not using loads of gadgets. Spoke to EE who offered me £1 per month cheaper than I pay now but I could…
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How I Reduced My Broadband Early Termination Fee from £675 to £75 — Step by Step
AI generated summary of recent events, as it was a saga with many steps, however if you're willing to make a reasonable case in the face of unreasonable charges, you can get some relief. For the record, I wasn't actually unhappy with the provider and fully accepted that I should pay for the remaining contract value where I…
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Sky Broadband - switching provider after price rise advice
Hi all, I had an email from Sky on 20th Feb saying my broadband prices were going up by £3.00 in April. It is my understanding that I can leave penalty free because of this, but only within 30 days of being notified. My contract doesn't officially end until May 2027. I have spoken with Sky via chat and they offered nothing…
