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Vodafone doesn't care about disabled customers?
Bit of a rant here but also a warning about Vodafone. My grandmother is 91, disabled and landline dependent. She was paying north of £60/month with PlusNet, mainly because she wanted the unlimited anytime calls. Earlier this month we switched her over to Vodafone as it was £20/month cheaper and offered faster ADSL (10Mbit…
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Same provider, different occupant switch
Hi everyone, Searched this in the forum, but had no luck. I'm currently in the rolling 30 day period of my broadband contract. By far the best deal I have found is actually with my existing provider, but it seems to be a new customer deal. Is there no reason why I can't cancel the contract, and another occupant in this…
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Open Reach Service have you had this issue?
My broadband provider recently contacted me asking if I would like to upgrade from the Legacy Service to the New Fibre Broadband service. As we had been experiencing issues with losing connection, etc., I said yes. Open Reach has recently been in the street laying the new fibre optic cables, so I thought it was a done…
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Digital Voice Landline in another room from Router
I hope I can explain this properly so that perhaps somebody can help. I recently changed from BT broadband to Vodafone. Openreach installed full fibre into a front downstairs bedroom months ago so that is where we had to have the router. The landline telephone was in the hall and connected to the router with a BT Digital…
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Recently moved to new build house, my old broadband doesn't cover, advice re: options and consumer r
Hello I've recently moved house to a new build property - so I'm trying to set up internet. My old provider has said they don't cover broadband at my new build but can provide a sim only plan. If I choose to leave, it will be £411 in fees as it is mid-contract (end date Sept 2026). Is there any wiggle room or do I have to…
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5G instead of FTTC
We're with TalkTalk for our broadband (rock-solid 67Mbit, FTTC) but we don't use it for about half of the year because we're not home. In the other half we use it often though do no streaming at all and rarely big downloads, more browsing, email and web development. So I've ordered and received a Scancom Three SIM…
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Switch to UW from BT - is UW Talktalk in disguise?
Help please. I'm out of contract on BT. I have been paying over the odds for benefits that they now admit I can't receive on the Halo package. I'm now looking at UW as if I bundle I will get a slightly better deal on my energy costs. However, is UW talktalk? When I go on the TalkTalk site, it says it cannot quote me for…
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Vodafone fibreoptic 910. Problems.
hi guys after some advice I upgraded from copper broadband to fibre-optic broadband to the house with Vodafone last week. The fibre optic broadband band only went live in my area two weeks ago After the BT open reach upgrade in the area. once this one live I ordered fibre 910 with a Vodafone. BT engineer came out and put a…
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Cost of broadband
Hi. I am with Virgin media and I am paying £42.98. I was shocked when I found out as a new person I can get the same identical package fotr only £34.99 Can I complain?
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Looking to join Virgin for BB
Moving to a new flat next week. Just wondering whether I could ask Virgin to send the router at my current address instead of new address. Getting conflicting advise as was told the router must be sent to the address where activation will be taking place.
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New Full Fibre wires are looking a complete mess, I'm thinking of going to a 5g sim router instead.
BT Openreach are making a complete mess of the houses where I live as the new 'Fibre to Premises is being 'looped' around the front of smart looking houses with the new wires not being able to turn 90 degrees around corners, bends, under soffits and through walls etc. It is all looking a complete mess. I am now seriously…
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WARNING! Vodafone Essentials Broadband Social Tariff
Hello Everybody, Please be aware that Vodafone are not playing nice when it comes to their vulnerable customers. We have had an instance with a friend who is on the Essentials broadband package (currently on their website at £20 per month for 12 months). They applied in early April and their contract started on the 19th of…
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Any thoughts on Three 5G only (no landline) broadband?
Totally fed up with our local Vodafone BB over our contract time - advertised as 60mb but often down to 15 or 30 - had numerous engineer visits and temporary fixes but always dropping out, intermittent, super slow... However, we have really good 5G here and this morning I'm getting over 200mb - crazy fast. Thinking of…
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Cancelled NOW Broadband, no refund recieved
I cancelled my NOW BB by switching to a different supplier in July and my final bill says I'm due a credit/ refund. I phoned customer service who said to wait 42 days and refund would be issued. There was no way to get them to refund this immediately. The 42 days have passed and no refund, I left my DD active for the…
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Cashback when switching between NOW and Sky
I know that Sky is the parent company, but does anybody have any recent experience of transferring between NOW and Sky as far as cashback is concerned? I’m pretty sure I’ve done it in the past and it worked, but the recent price increase email for NOW came from Sky. And during the sign-up process, it says, ‘It looks like…
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My broadband contract ends soon. How to renegotiate or switch and avoid the out-of-contract hike?
My broadband contract ends at some point in February. (I found the exact date another day but have lost it again, go figure). As far as I can find out, when it ends Vodafone will hike the price up by £3 (currently paying £25/mth for 45/16 speeds). But if I switch before the contract ends I will be stung with early…
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BRSK vs VIRGIN ONT
I have decided to switch my ISP from Virgin to BRSK. I understand FTTP vs FTTC, however, will a BRSK ONT have to be installed next to the ‘yet to be defunct’ Virgin one, or would BRSK engineers likely take advantage of where Virgin have already accessed my property. My thought is that they will need to make their own…
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Sky Broadband Mid Contract Increase
I'm looking at switching broadband provider. Most of them now seem to state how much the price will increase each year, usually £3 or £4 per month. However Sky don't state how much there mid contract prices will be. Does anyone know how much the increase is likely to be on a £21 per month contract. Do they use a fixed…
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Split Wi-Fi bands (SSID)
This router has the option to be on or off. Currently off.What is it?!Ta :smile:
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Temporary accommodation with no internet
A friend of mine has just moved into temporary accommodation. This accommodation does not have or allow setting up your standard broadband packages, etc… What is the best way for him to utilise WiFi of which phone, laptop and TV can connect to?
