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understanding tracert?
I have just had SKY FTTP broadband installed and there is sometimes a 2 or 3 second lag before I can connect to google dot com and other sites. I did a tracert and this is the result >tracert www.google.com Tracing route to www.google.com [2a00:1450:4009:826::2004]over a maximum of 30 hops: 1 1 ms <1 ms <1 ms…
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trying to switch to Sky Broadband but getting error message every time
Hi All, I am having issues switching my broadband to Sky to get the current deal that is about to end. I'm going through USwitch to Sky, get offered the £22 per month deal, fill in all my details and then.. sorry technical difficulties... I first tried with Chrome on my Mac and just get the error ever time. I then tried…
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Openreach line goes through property next door
Hi All, I'm new to forum and desperately in need of help. sale of our property in jepardy...... We bought this property 7 years ago. It was part of a Equine Clinic [previously a farm with a bungalow as residence] The bungalow was used as a place for groom etc to live/overnight when horses were being kept in the clinic. It…
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BROADBAND
We are out of contract for broadband. [ OGI ] 19th June. The company has an offer for new customers, not available for existing customers. £30 :00 per month for 1 TB. Cheapest we can have with SAME company is £34, smaller package. Can we end contract and join again, as a new customer to enable us to have this package or…
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Mobile internet for house AND boat
Hi all! I’m looking for some advice on the best mobile internet setup that I can use both at home and on my boat. I’d ideally like unlimited data, decent speeds for streaming, Teams calls and working downloads etc, and the flexibility to move the router between two locations — basically, just pick it up and take it with…
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Broadband renewal
My Sky Superfast broadband contract is about to expire. I'm happy with the speed I get and don't need Full fibre speeds. I'm not happy with the renewal price of £34 a month though. Can anyone recommend alternative providers? Ideally I would like to keep my landline, so I'm assuming I need a hybrid fibre contract? Thanks in…
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Broadband install Failure now fixed
I had an installer to install and connect my broadband yesterday and after 3 hours of him installing the fibreoptic cable and ONT and router and checking numerous things it does not work. The ONT has a flickering green and red and green lights and the modem has 2 green lights and my computer says network connection but no…
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Virgin Media - Direct Debit / Owe/Outstanding Balance error today
Got an email from VirginMedia (proper no scam) saying payment missed - after going through the web chat to a human turns out to be a problem at their end: "Please ignore the above message that your receiving what we are seeing on your account is the right information the payment has gone through for you and you don't have…
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Deco dropping
We have deco (not sure of the exact model) to provide better wifi coverage and parental controls. Sometimes the coverage just drops and we have no internet. I don't think it is the ISP as normally when we watch netflix on the TV - connected to the router it works fine. Any ideas?
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Broadband for security doorbell
My Mum has recently passed away, and her property is now empty. I cancelled her tv and broadband package, but now realise that her doorbell will not show movement or visitors. Is there a really cheap way of monitoring this without spending £25 plus per month? Thanks
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Sky wifi max
Does anyone know if a Wifi max router bought off eBay would work on Sky's basic FTTP deal. Looking to get a wifi 6 connection but no point spending an extra £4 pm if a £15 second hand box off ebay works fine. I assume the FTTP routers are like BT's and have a standard login/pass for all FTTP.
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Big thumbs up for 3 5G broadband.
I've just signed up to 3 5G broadband via the moneysaving link at £19 pm 24 months. Gotta say this is the best BB I've ever had. Easy setup via the 3 app, from there you can access all the guts of the router without having to navigate to a webpage. I'm getting north of 350MPS even though it's advertised as 150. Within the…
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Advice on broadband options - stick with Virgin or switch broadband?
Hi, I am looking for some advice on what to do with my broadband. I am currently with Virgin Media on their M350 Broadband package. Issues that I have with this are.... * my current contract expires at the end of this month, with a price increasing from £38.59 to £71.33 * We experience drop-outs during work calls (image…
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Change New Sky Broadband Router SSID before FTTP connection?
I am getting Sky FTTP broadband next week and have had the router delivered. I will be changing the Sky SSID to what I have presently to save the hassle of changing all my devices and computers. Can I do it without the FTTP connection or should I wait until I actually have a working broadband connection?
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Phone on Full Fibre - talk talk
I know that some of you won't agree - but I have been with TT since 2001 and have had no problems with them. But now have a potential issue.I have been told that TT do not offer phonelines on new full fibre unless there is a medical need and specific equipment is connected to it....Whilst I am disabled and regularly am in…
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MSE Vodafone deal
Hi Has anyone taken out this deal successfully? The link takes me to a deal that shows the price rising to £36 a month not £26. Cheers
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What is this?
Can anyone tell me if this supports Coaxile or fibre please? I have no idea what these are
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Virgin Media using bereavement as a gouging opportunity
I know how bad VM can be, as a customer that has to renegotiate my broadband every year. My father-in-law died a couple of weeks ago, and I advised my mother-in-law to call the VM bereavement line to discuss adopting the services and reducing the package, as what they were on was unaffordable to her given the loss of his…
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Open reach
Anybody had there phone socket replaced by one of those plugs that require power? We now have one less plug we already have hive heating and a new router. We had fibre already so what’s the point of these new boxes other than they are annoying with flashing lights and power?
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Mobile broadband in Maldon, Essex
I'm moving to a retirement flat in Maldon in a few days and the owner has said through the letting agent, that I can't install fibre if it makes permanent changes to the property. If he thinks a quarter of an inch hole counts as changing the property, I suppose mobile broadband will be my only option. I've looked at the…
