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What is this?
Can anyone tell me if this supports Coaxile or fibre please? I have no idea what these are
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Virgin Media using bereavement as a gouging opportunity
I know how bad VM can be, as a customer that has to renegotiate my broadband every year. My father-in-law died a couple of weeks ago, and I advised my mother-in-law to call the VM bereavement line to discuss adopting the services and reducing the package, as what they were on was unaffordable to her given the loss of his…
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Open reach
Anybody had there phone socket replaced by one of those plugs that require power? We now have one less plug we already have hive heating and a new router. We had fibre already so what’s the point of these new boxes other than they are annoying with flashing lights and power?
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Mobile broadband in Maldon, Essex
I'm moving to a retirement flat in Maldon in a few days and the owner has said through the letting agent, that I can't install fibre if it makes permanent changes to the property. If he thinks a quarter of an inch hole counts as changing the property, I suppose mobile broadband will be my only option. I've looked at the…
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VirginMedia pushing the envelope on renewal
Hi All, I hope you are well. My contract with them have just expired. Trying to find out what the length of that contract was but cannot find the info on the invoice. I reckon 18 months. I paid like £40 a month for M350. I called them and what they offer is £40 then price increases to £43.50 from April 2026 then price…
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Anybody get their Fibre from Toob?
Hi, just wondering if anyone on here gets their fibre broadband from Toob, and what their experience has been? Toob are in the process of expanding into my local area, and their costs seems massively lower than VM for potentially faster speeds, so naturally I am curious to see if they are any good. TIA
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BT FTTP vs other ISP FTTP
Currently have FTTP 500mb with BT and have not had any problems, other than the renewal price. Spoke to retention and the offer they gave me isn't competitive to other ISPs (new customer). Thinking about switching FTTP to another supplier like SKY, but wondered what the connection will be like. I know with cheaper ADSL ISP…
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BeFibre to cease trading - what next for them and other FullFibre customers?
Just announced to the industry this morning. https://www.ispreview.co.uk/index.php/2025/06/fullfibre-and-zzoomm-set-to-drop-befibre-broadband-isp-brand.html The question now is, do we end up migrating or given 30 days notice and have to find another ISP (without any exit fees)? It comes off a merger of FullFibre and Zzoomm…
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Open reach box and hive
So I got one of those new open reach boxes seems to use power. The guys put a hive power plug and usb into the usb port in my Xbox one any reason for this or is it lack of plugs will it matter not using the original hive plug?
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Best WiFi for holiday home
I’m not young so don’t understand all the technical jargon but I have a small holiday home on mainland Spain and I’ve bought a laptop to take over there. I never thought about getting WiFi there as I have a phone with data roaming that automatically switches to the country I’m in. I only go to my place abroad for 2 weeks…
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Virgin still charging after switching to Plusnet - am I liable?
Hi all, I recently switched my broadband from Virgin Media to Plusnet. After some delays, my Plusnet service was finally activated on 1st May. However, I’ve just noticed that Virgin has issued a new bill covering 17th May to 16th June, even though I’m no longer using their service. I assumed Plusnet would inform Virgin as…
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Cityfibre using BT Openreach cable?
Will be moving to Cityfibre in coming months. Spotted a city fibre van across from me today so asked them about my connection. The reply was "you already have fibre to the premises with open reach grey box on wall, we will just use the same cable so won't need to touch the driveway and simply put a new box on the wall…
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Looking for a good BB deal
Hi all. I'm with sky and on the 500 mb bb. I have it on offer for £41 which come July I am out of contract. They have said they can only reduce it to £39 if I stay. I am looking for 500mb (do lots of gaming/streaming) I mean I collect probably drop to 350 or so mb. My question is can i expect to get a good deal under £30…
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Talk Talk complaint
Hi; quick question is what is the best way to make a formal complaint to talk talk Long story (short version) - we've had months of issues with our talk talk broadband, intermittent disconnections, sometimes for a few minutes, sometimes days at a time. Each time we have reported a fault and had various responses to open…
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Origin broadband customer? You'll soon be moved to Utility Warehouse – here's what you need to know
If you're an Origin broadband and home phone customer, you'll soon be automatically transferred to Utility Warehouse – but your service will continue as before and you should keep paying your bills as normal. Read the full story: Origin broadband customer? You'll soon be moved to Utility Warehouse – here's what you need to…
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BT Broadband 500 cheaper than 300 deal
The BT website is currently as of Friday 16 May is currently advertising its 500Mbps for cheaper than its 300Mbps. I don't know how long this offer is available so it might be worth upgrading.
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Can I cancel new Sky FTTP broadband and go elsewhere?
Because I have Sky Q TV, when Openreach installed FTTP in my street I contacted Sky to install FTTP broadband and so far Openreach have installed a fibre optic cable to just outside my lounge wall. The next stage is for Sky to send me a router and a ONT box to be installed in my lounge. This should happen in 2 weeks. After…
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Replacement for NowTv hub
Hiya, I'm hoping someone may be able to offer some advice. My sister is currently with Nowtv broadband part fibre (not powered by sky) and has the old hub 2 which is no longer receiving security updates. It has made her a bit worried so I thought a new router might settle her mind. Now tv has been unhelpful so I'm hoping…
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Virgin on XGS-PON network
Hi All! We're on an estate that is surrounded by people on BT FTTP - we seem to be the last to be fibbered up and our only FTTP option seems to be Virgin on the up to2Gb XGS-PON network. As i understand it this isnt the dedicated Virgin network of years ago so my question is, is there any possibility of another provider…
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BT continues to charge me even though I switched provider using OTS.
Hi all who read this, hope you are well. I switched my broadband provider after my contract finished with BT. My current provider did everything using that OTS system, had email of BT saying they have received the request for me to leave and if there's anything they can do to make me stay etc. Service got switched over on…
