Broadband & internet access

I know it was just under one fifth of households towards the end of last year. We are still on our copper line and it's doing the job, on some retained deal from The Phone Co-op that hasn't motivated us to switch. I thought a line fault in February might have been our time, but to my surprise Openreach mended it after a…

Hello, First time here so bear with me if this is a mess of a post! I'm moving next week into my very first home and I have been trying to get on top of broadband ahead of the move I work from home 4 days a week so thought being proactive would be the best, especially with the time it takes for them to install it! I…

Has anyone had any luck when haggling with EE? Where I live, there are three fibre network providers: OpenReach, CityFibre, and County Broadband. After a lot of faff, Openreach finally managed to thread the fibre to my house. Now I'm more than happy with EE, but has anyone managed to haggle with EE when in the CityFibre…

Has anyone tried to leave Gigaclear? I was on a promo contract and now the deal has finished the price has shot up. I've found a new much cheaper provider who said they'd handle all the switching process, yet now it seems they can't as Gigaclear won't let new providers deal with cancellation and switching. As I'm out of…

I'm a little confused. I was switched to EE from BT last time my contract was up. But I continually see people on here talking about renewing their bb with BT. So what is the score, is BT for business or not. Or are all these people businesses? on here

A warning for anyone considering BT Broadband: We have had a contract with BT Business for many years for our home telephone and broadband. In September 2025 I applied to switch to “full fibre” broadband, which I was told was available for my property. 6 months later and after about 4 visits from different engineers, and 2…

Trying to switch to sky full fibre from bt bb and digital voice. I cannot complete the switch as the system won’t recognise my number and flags no landline service at this address. Has it happened to anybody before

Morning all. I hope you're doing well. This is probably going to be a dim question, but I'm a bit confused. I've been with TalkTalk for ages for my Broadband and landline. I'm not particularly unhappy with them although when something goes wrong its really really difficult to get hold of anyone to help me. I'm paying…

Is there a flaw in the system to leave after a Broadband contact finishes, or is my Broadband company dodgy? I tried to do everything correct to leave a Onestream Broadband contract at the end of it in March, without any added fees, even though they made it difficult, as said I couldn't contact them before 30 days to…

Most/all of the houses in this area have now had fiber installed. The service provided via overhead lines from telephone poles, which means every fibre line is duplicated by a much thicker, obsolete copper line. This is making the area look a mess, an means there are two messy fixings to each houses' facia, brickwork or…

I want to switch either with sky or Vodafone. When do I initiate the switch? Is it too early now ? It will be full fibre does that mean there will be some digging and new socket installed inside the house. Currently got the old open reach socket. Thanks

OK so is this another monopoly scam for the big developers? I’m on a relatively new build housing development and I HAVE TO use One Fibre Network ONFL for broadband and Sky TV. Normal offers from all of the big name providers that are much cheaper are not available to me and the so called better deals through ONFL are…

My first time switching full fibre broadband today between Sky and Vodafone, both OR. I was under the impression that the switch would be seamless and pretty much instantaneous, is it his not the case? I woke up to my Sky internet disconnected, as expected, so connected up my Vodafone router and it's not connecting to the…

On 9th March I renewed my BT contract and have been with them for years. I then discovered I had been moved to Digital - Fibre 2. It was not explained and on the day the contract should have started I had no landline and no internet. On Monday it stopped and 3 technicians, on different days, numerous phone calls and…

I'm now on Vodafone Fibre 500Mbps package and have been given their Power Hub router and have a couple of questions. Firstly I can't find anywhere in the router settings where you can split or rename the 2.4ghz and 5ghz bands, there is a section but it says disabled. I'm using the expert mode and connecting directly via…

I recently came out of contract with Sky for broadband and decided to switch to Hyperoptic who were offering a 40% cheaper than the cheapest renewal price i could get from Sky, and they seem to have reasonable reviews. I was told somebody would come to do a 'survey' which was basically just a look at the property from the…

Virgin Media installed a new green street cabinet right next to my garden hedge just over 2 weeks ago. They had clearly dug down into the pavement to do this. On Monday, I noticed that the 4 trees in my hedge right next to the box have started to die. Leaves at the bottom have gone brown and I can see this is working its…

Hi all, Just a quick question. I see with the MSE Broadband Checker that Vodafone are offering a £150 voucher for new customers. I'm thinking of taking up the Full Fibre 500 package. Currently we have a housemate who brought his broadband with him, and it so happens to be the same Vodafone Full Fibre 500 package I'm…

I live in the Scottish Highlands and currently have a 4g router, using a Talkmobile Unlimited sim for £16/month. It's fine for watching TV, but not so good for trying to do multiple things at once (tv/download etc.). My needs are fairly modest. I don't have a line into my property, but can get FTTC installed. Plus net will…

Hello, I switched my elderly mother from £50 BT Broadband to cheaper £32 Virgin. Due it being a sandstone house, my mother has wi-fi dead spots and needs a package which has wi-fi guarantee (i.e. comes with free mesh extenders). For a few reasons I don't want to DIY and buy/configure the mesh extenders myself. It's only…