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sky stream cancellation due to rises
hi all if i have a big sky stream package , taken as a package with broadband at the same time , can i cancel all of the services as it was taken as a package ? i was told i could by someone but wording is a bit ambigous with sky . if id taken at seperate dates stream and broadband i understand i could not . but mine was a…
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Sky broadband increase - maybe switch to Vodafone?
So…now I'm out of contract Sky want to increase my monthly payment from £30 to £59. Hmmm, don't think so. Email gave number to ring to cancel and give 10 days notice, so I did, to see what they offer. I'm on Sky Broadband Ultrafast Plus and best they could do was their Full Fibre 500 at £36; this is basically the same…
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Sky price rise – retention would not move despite 26-year customer
Hi Folks - First post, so here goes….. Today, I received Sky’s email about the April 2026 price increases and contract changes, so I phoned to discuss the account before deciding whether to cancel. Our current package is £75/month and includes: Sky Signature Netflix Standard with Ads Sky HD Multiscreen 1 × Mini box…
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Minor Increase
I was dreading the conversation I needed to have with Virgin Media regarding my contract about to end. They had advised cost of Broadband and TV package would double! Ten minutes on a web chat and they offered same package for +£2. No haggling, just a really useful rep who helped. Fair play to VM, they were very reasonable.
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How to deal with TalkTalk mi-selling to vulnerable adult
What the best course of action for this TalkTalk situation that has only just come to light. A couple years ago unknown to me or my partner 2 TalkTalk sellers knocked on my partners fathers door, hes in his seventies, lives alone, is not tech / financially savvy in the slightest and is far too trusting when it comes to…
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New/existing customers
I thought that offering new customers cheaper deals than existing customers was outlawed? I've just texted PAC to 65075 and almost immediately got a call from EE loyalty dept. I'm out of contract on the 15th, but seemingly they've got better prices, but for new customers. BT have got a £175 reward card, but because i'm…
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Switch to Community Fibre and use Premitel for voip?
Hi, I want to maintain a landline just for incoming calls from elderlies (no outgoing.) This being so it's not worth paying for the Community Fibre calls-included voip package, and I wonder if it's possible to use an independent voip provider with Community Fibre, either by using the CF router, or another router? Thank you.
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Switching Broadband: Avoid Early Termination Fee of £239
Situation: For various reasons, I wish to move from Onestream to another supplier. My 2 year contract ends on 27th March 2026. What is the best approach? a) Do a switch now (03/03/26) with an activation after 27/03/26? Onestream say I will incur the fee as I'm still under contract. b) Let the contract expire. On 28/03/26…
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EE price increase (Again)
EE have just announced (after only recently putting my BB up £2 a month) that they are increasing my BB by £4 a month at the end of March which will make it over £32! Of course they did this after locking me in to a 24 month contract on the understanding of reasonable prices. I knew they were trying to sweeten me up when I…
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Porting a VoIP phone number
I have FTTH from Hyperoptic and also have my phone number from them, which is of course a VoIP number. I would like to port my number away from Hyperoptic to Andrews & Arnold, because they are cheap and now satisfy my needs better than Hyperoptic. Hyperoptic have confirmed that there would be no termination fees applied…
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Porting my landline to my mobile phone??
At present I have broadband and VOIP with Zen Internet (their wonderful, I'm not leaving because of anything they have ). However, I really need to save money. So I am going to end my contract with them and just use my mobile phone for internet. I would like to keep my landline number and I understand I can port the…
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MSE and Virgin Media
I just signed up to Virgin Media using an offer from MSE - this gave me a great rate and I'm really pleased. I'm less pleased by the fact that although the MSE advert for MSE states that This equivalent monthly cost adds in... ‐ The current £19.99/mth price ‐ A price rise to £23.99/mth on 1 Apr 2027 It does not show that…
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WiFi 6 Router for FTTC Plusnet
Can anyone advise on a wifi6 capable router to replace my current plusnet Hub 2 . Also is it a simple task to start using a different router than the isp one? Thank you for reading.
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Virgin Media help - disconnection coming up .. Social Tariff fast enough ?
A bit of advice please , currently paying £29 for 120mbps phoned up Virgin who said the best the could do would be 250gb reduced to £24 then increase to £27 in April then again next year on a 24 month contract. I put in the 30day request and the disconnection date i the 4th of March hoping that they would get back to me…
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Can someone recommend a 5G router
I'm having problems finding a network that works at home and at my place of work so I'm thinking of buying a separate sim card for at home so can someone recommend a 5g router. I'm thinking of buying the TP-Link Archer NX500 but is this worth £220.
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Rise Fibre / 4th Utility did not carry out switch from previous broadband provider
Hi all I ordered Rise Fibre (4th Utility) to switch my broadband from Virgin Media on the date my contract was due to end. After completing the form/payment online with request to help with coordinating the switch, I received a swift email from Virgin Media notifying my intentions to leave them. I felt everything was in…
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Vodafone Broadband Price Differs on Their Website Compared to This Site and Other Comparison Tools
It’s broadband renewal time again. Using the comparison tool on this site – as well as a few other reputable ones – Vodafone’s 150 Mb package looks ideal for me. It’s in my price range and includes a voucher, which makes it even more appealing. Across all these comparison sites, the deal is shown as a two‑year contract at…
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Short term broadband deal - moving house
I am currently with TT mainly because there is little choice in the rural area I live, however, I am selling my house and my TT contract expires in June. I will be moving to a major town so won't have a problem with signal/choice etc but my question is how do I bridge the gap between my contract ending and continuing to…
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Sky increases
Hi. We all know that those with Sky Q and broadband can now leave once they get their email notification from Sky of the upcoming increases. Can I check with those folks that have already "successfully" haggled with Sky did they make sure that the original proposed increases weren't included in any "discounts" they were…
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End of min term notification
As the title says. With Vodafone and min term ends 19/12/25. As of yet I have not had any notification telling me what options I have or what my out of contract price will be. I thought it was supposed to be 30 days before end of min term for any broadband firm to inform customers of end of term contract ending? I have…
