Can UK customers get Landline from one company and Broadband from another company?

DarthDaisy

Can UK customers get Landline from one company and Broadband from another company?

Ayr_Rage

Not any more, but there are a very small number on that ancient combination.

The only option these days is full fibre broadband and a VoIP service from a different company.

Edited as per my mistake pointed out below.

iniltous

It doesn’t have to be full fibre to run a third party VoIP service , but I suspect the OP means a traditional landline , and as stated no you can’t

QrizB

https://forums.moneysavingexpert.com/discussion/6666219/can-uk-customers-get-landline-from-one-company-and-broadband-from-another-company

If by "landline" you mean mean "fixed line telephony", the answer is no. (Some legacy customers might still have this but it's not generally offered to new customers today.)

You can however get broadband from one company and VoIP telephony from a separate company.

redux

In the beginning, this was possible, for instance this house had BT phone with Claranet dial-up, Pipex then Orange ADSL, and it was only on the third broadband supplier that I moved the phone with that too

But I don't know whether this can still be done. And I don't see a lot of point either, given that things are going to digital voice, and some broadband comes without a landline

In any case, someone can set up their own VoIP separately to BT/Openreach, often cheaper for modest use than an all in bundle, and given that you've mentioned you've done this before I'd have thought that the area to explore a bit more

I was already using VoIP for outgoing calls, for perhaps 10 years or so. I've just switched away from Sky to mobile broadband, and we're in the middle of telling people a new phone number, though I've actually had this for about three years.

J_B

We have a 'copper' landline (only) from BT and get our broadband from Starlink (Previously we used a WISP service - Airband)

iniltous

https://forums.moneysavingexpert.com/discussion/comment/81982309#Comment_81982309

Your landline only from BT will either be a Pre Digital Phone Line or will soon be converted to a be PDPL , this is for existing BT phone only customers, not new customers, so of no use to the OP as they can’t join BT on this basis as a new customer, and the original question is a little vague, ‘landline’ if taken to be a landline type service, regular phone , dialtone when ‘lifting the handset’ and in practice only usable when at home (differentiating it from a mobile ) then there are many independent VoIP providers that can supply their services on any ISP ‘broadband’ .

DarthDaisy

Thanks for the answers above.

I was trying to find a VoIP company with similar features to BT with call protect etc.

I came across this page which I thought was a comparison site

https://www.plexatalk.co.uk/top-5-uk-residential-voip-providers/

but they seems to be a supplier

https://www.plexatalk.co.uk/voip-for-home/

They seem cheap enough except £50 for a VoiP adapter seems high this one is £35 and is not the cheapest,

https://www.amazon.co.uk/Adapter-Internet-Lightweight-Portable-Easily/dp/B0F9YVVT63

Many old Draytel router will have two VoIP ports for under £10, you just connect wan port to one of the broadband ports.

https://www.ebay.co.uk/itm/298222935861

I found an alternative company for those that need the Call Protect equivalent that BT provide

https://www.phonely.co.uk/services/digital-voice

redux

It depends on how much use you expect. Is a few quid a month worthwhile, or would per call rates be cheaper?

I bought a secondhand Siemens Gigaset VoIP unit several years ago on eBay for £30. It came with one cordless handset, and I've subsequently added two more. Ethernet cable to the router; used to have phone lead to home router as well, but I've just discontinued that service

Two VoIP accounts set up, Sipgate for incoming calls, Stuntcalls for outgoing, costs about £3 to £5 a year for calls mostly made by my mother, since I obtained a mobile phone with WiFi calling. I also have a semi disused Localphone account which I could add

I can cope without call protect. This is a new number now, so I doubt we'll hear much more from Jo the local energy advisor or the bank about a suspect train ticket from Edinburgh, or "BT" telling my mother her [non existent] computer doesn't work

QrizB

My VOIP "landline" terminates in a Polycom IP321. It's about as basic a SIP phone as you'll find and just plugs in to an Ethernet port on my router.

I also run Grandstream Wave on my Android mobile, which means I can use my "landline" when I'm out and about.