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Broadband & internet access

Confused by wifi, routers and modems? Need help picking the best broadband for you? Not sure if cable or fibre or 5G is the way to go?

FTTC Contract Ending - Will I have to move to FTTP?
My BT Broadband contract ends in a couple of months, Fibre 1 FTTC which has been flawless for the last 2 years, capacity/speed never an issue. The street has been cabled for Openreach FTTP and a couple of neighbours have switched. I'd be perfectly happy to renew my contract "as is" but I'm unsure if I will be obliged to…
Student broadband, issue with minimum terms
I'm a student who's just arranged housing for the next academic year (starting this summer). I was idly looking around the websites of broadband companies to get an idea of how much it's likely to cost us next year. The problem I've noticed is that nobody serving our area with fibre will offer anything less than an 18…
Vodafone Broadband any good?
Im considering moving to Vodafone from BT because I can get a quicker speed for a cheaper price. Is anyone with Vodafone? is it reliable? On the whole, BT has been pretty consistent, its just a bit expensive. We have fibre to the premises so im thinking that any provider 'should' be decent in our case?
Vodafone retention deal
I wanted to post what I think is a very good Vodafone retention deal I just accepted. Coming to an end of 500 mb fibre contract at £32.99 per month and just initiated the switch to 900 mb Toob at £29 per month. Got a couple of emails from Vodafone to call them and reconsider, so I did not expecting much. However, after not…
old broadband equipment from Vodafone
I have moved from Vodafone to Community Fibre. Am I obligated to return the old broadband equipment to Vodafone ? Also could I not just drop the equipment off at a Vodafone shop, at my own leisure without incurring a penalty? Thanks
vodafone/currys/EE - nightmare
hi everyone. before Christmas I visited Currys and was quoted a special price to purchase vodafone through them, gave them my details and it appeared ok. I received confirmation details and the problems started. I was purchasing vodafone for another address and it was declined as the account had to be in the properties…
Community Fibre 500Mbit deal - can't get it through MSN or broadband.co.uk
Hi All, Stumbled upon this deal via MSN broadband tool while in the market for a new contract. When I click on "Get deal" button, it gets me to a page with instructions, and they basically say buy it on CF website and'll send you a £80 voucher if you provide us with your email address. The issue is there is no 500Mbps (or…
Good Information about Talk Talk Cancelling Contract (Broadband + Phone Service)
I recently cancelled my TalkTalk broadband and phone service. I was on the Fibre 65 service with unlimited calls for £35.00, they were going to increase the price to £45.00. After I cancelled the contract they phoned me and offered me Fibre 150 with unlimited calls for £32.00 and 2 months free and a £70 amazon voucher. It…
Moving into a property with much worse broadband speeds whilst being under 24-month contract
I'm currently under a contract with EE broadband until October 2026. However, I am currently renting and considering buying a house and the new property has much worse broadband speeds than where I currently live. I am currently on a 900mb connection but the new property has Openreach speeds only up to 67mb. The new house…
Trooli router compatability with WiFi extender?
Next week we're having fibre installed by Trooli. They have sent us the router to be installed which is a Technicolor DGA4135. We have a wifi extender with our existing BT broadband, whch is a TP Link TL-WPA7617. Should we be able to get the TP link to work with the new broadband router? Trooli mention renting their wifi…
Sky broadband April price rise, leave?
On Sky broadband, after they apply there annual price increase in April that you can leave them without paying a penalty? Is that correct? I've seen a few websites mention it.
Broadband near exchange
I currently have BT fttc broadband 80/20, I would like faster broadband but I live right next to the exchange and cannot get any other services. I was told many years ago that if you live next to the exchange you have no choice. Is there anything I can do?
New wires but no plans
During the summer, openreach were busy hanging new fibre cables from the telegraph poles all the way through our village (Eaglesfield, Dumfries &Galloway). The engineers did it was for FTTP abd would be available by the end of the year. Anyway, checking on openteach website abd it says they have no plans to install in this…
Installing Sky at new house before current occupiers contract has ended?
I'm moving in with a friend at end of January and since I'm only 6 months into a 24 month contract with Sky broadband, I'm bringing it to the new house. My friend does have an existing Virgin broadband but it expires at the end of February and she isn't renewing. I said we'd just disconnect the Virgin router and put it to…
Joining Zen
My TalkTalk contract ends on 24th Jan 2025 and I rang to give notice today (I'm thinking now that was a mistake) and to confirm there would'nt be any Early Termination charges, so I think they will now bill me until 27th Jan. I don't want to be paying two ISP's for too long a period of time. Does anyone know if the online…
Virgin contract renewal offer
Hi there, I'm wondering about other people's experience when coming to the end of their Virgin contract? My Virgin contract is up in April and they have been contacting me with renewal offers. I'm on the Big Bundle- 300gb broadband, TV and weekend landline calls( for in laws) and I pay £35 month for this. They are trying…
How is fibre broadband installed?
I currently have Virgin Media broadband and Sky Q and want to just have one supplier and it works out about £30 a month cheaper if I cancel Virgin Media and have both my TV and internet from Sky. Will my street have to be dug up to install fibre broadband as I don't have a "BT" landline, just Virgin Media cable?
Vodafone - The Nation’s Notwork!
We are with Vodafone Broadband and have been for a number of years. Recently we have had horrendous outages. In the past three weeks we have had no internet at all on three occasions lasting 12 to 17 hours at a time. In between that we have had the signal dropping for seconds or minutes at a time. I have, of course, been…
I can't get broadband but next door can
If this isn't the right place to ask this, then I apologise. My problem is exactly what the tittle said. I'm moving into a new property this week and OneStream want to charge me £286 early termination fee because they can't supply broadband to the new address (Not a new build). Neither can BT, EE, Vodafone or anyone else…
Whatsapp.
I have the mobile No of someone who I assume is, on W. He has never contacted me on W. On top LH corner of W there is a space to insert his phone No. I have tried the full No 07......., +4407..... + 447.......... What am I missing here

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MSE News

Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payments this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.
Which NatWest and RBS branches are closing from 2025? Here's the full list – and banking alternatives
NatWest and Royal Bank of Scotland (RBS), which are both part of the NatWest Group, will shut at least 108 of their bank branches in 2025 and beyond, after the Group announced a further 52 NatWest closures.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
Winter Fuel Payments will be reinstated to all pensioners in England and Wales this winter – but will be clawed back automatically from those earning over £35,000 a year, the Government has confirmed. It means nine million pensioners will get the £200 or £300 top-up. MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis.
Car finance mis-selling update: regulator prepares for compensation scheme – and warns against using claims firms
Payouts for mis-sold car finance could be another step closer as the financial regulator has set out the factors it will consider if it were to introduce an industry-wide redress scheme – though we won't know more about how this will work until after a key Supreme Court decision expected in July. In the meantime, the regulator has warned that you DON'T need to sign up with a claims firm to be included.
Winter Fuel Payments to be extended to pensioners earning £35,000 or less – here's what we know so far
Winter Fuel Payments will be extended to all pensioners with incomes of £35,000 or less this winter, the Government has confirmed. It means nine million pensioners will get the £200 or £300 top-up.
Winter Fuel Payments extension confirmed for this winter – watch Martin Lewis' instant response and his message to the Chancellor
Winter Fuel Payments will be extended to more pensioners this winter – though not to everyone – the Chancellor has today confirmed. However, exact details of who will now qualify still remain scant. Watch MoneySavingExpert.com founder Martin Lewis give his instant response, as well as his key message for Rachel Reeves.
Nationwide Fairer Share: Free £100 bonus confirmed for 2025 – here's who will get it
If you bank with Nationwide, you could get a free £100 paid into your account in June or July as part of the building society's 'Fairer Share' scheme. The bonus will be paid to millions of its current account customers who also have savings or a mortgage with it.
Forced onto a prepay energy meter? You may be due money back as 10,000s to be compensated
If you had an energy prepayment meter forcibly installed or your smart meter was remotely switched to prepay mode without your permission, you could be entitled to compensation of up to £1,000 and may even be eligible to have your energy debts written off.

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Broadband & internet access

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