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Virgin media take over of Upp
I have just been advised that my existing contract which was with Upp to run to April 2025 is having a new condition added that allows them to cease my services within a 30 day notice period. They then go on to tell me to start a new contract with them! Can they really do This without any form of compensation? The Upp…
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Broadband & Landline Deals - Best renewal prices
There seem to plenty of deals online for Broadband and Mobiles but can anyone advise deals for Broadband and Landline, pls ? I'm with Fleur Telecom and paying around £42 to £46 per month, but there doesn't seem to be any competitors to this provider. Thanks.
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Switching to another landline and bb.
My special offer with bt will end on the 21st May. I want to switch provider, I need to give bt 30 days notice. Is it better if I wait till 22nd May to give month or give I can give it now? Can I give the new provider a date when I want to switch? Thanks
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Shell Energy Broadband is moving to TalkTalk - can I get out of contract?
I am with Shell Energy Broadband and I've had an email saying my broadband will be switched to TalkTalk next month as the company has been bought out by Octopus. I only have about 44 days remaining on my contract, but I was wondering if this would be grounds to leave early? I'd rather not go through switching to one…
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My home only has access to Virgin Media - help!
I moved into my home 4 years ago and the only broadband available to me is Virgin Media. This is because there is VM cable installed at my property, but there is no Openreach network. I am constantly getting flyers for EE, Sky, BT etc. but when I ring up, or try to apply online to switch providers, they then say they are…
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Now broadband
Thinking of switching from bt to Now broadband at £23 or Vodafone at £26. Any feedback pl? Thanks
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Does BT call back with better deals when you cancel?
Put in my 30 day notice yesterday with BT B/B after signing up with Virgin as can get more for less but after speaking with a few neighbours that had it done recently i'm thinking of not going through with it. When it's great, it's great but when it's not it is a nightmare and that's just the call centre and with my wife…
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Using BT Email after changing to a new Broadband provider
If I cancel my BT Broadband service for a new provider will I still be able to access by BT Email account and therefore retain my BT Email address and access incoming emails as an external non-BT customer? Are there any other considerations? Looking forward to your advice.
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BT fibre 1
Interested to know what members who are paying for paying for basic fibre 1. Am now paying £24.88 but when contract ends, it will be over £30. Would like to stay with bt but there are more competive prices if I switch. Thanks
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No Virgin Email access this morning
anyone know what's going on with Virgin today I tried to log into it and I can get online OK but as soon as I try to access my Virgin email account it just whizzes a download to the top right hand corner of my screen, and when I click on its just blank so I cannot access my emails at all which is a nuisance as I'm in the…
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Moving from Gigaclear?
We're in a rural ish location. And had Avonline/Gigaclear install full fibre in the area a while ago. I signed up to the deal of 200mbps for £17 per month. We're out of contract from next week and the price jumps to £41. I was hoping to be able to shop around now the fibre is connected. But when checking with other…
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County broadband
Hi, Hopefully someone can help advise me. I am currently seeking legal advice however... Countybroadband have installed wires on a utility pole on my property. They have given a million and one excuses why they feel they can but essentially they trespassed on my property installed their infrastructure and are now refusing…
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Virgin Media bundles
I took out an 18month virgin media broadband and TV bundle for black Friday 2022. Its due to come to an end. I currently pay £38pm but it is due to explode to >£180pm for the package I have (virgin TV with all Sky Sports and BT Sports), netflix, disney plus. Clearly I don't want to pay the £180pm. When is the best time to…
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Can I switch provider while there is an outstanding complaint?
I have a question but if I start to tell the story I will ramble, so the main points are below: * Currently with BT for broadband which is out of contract * Phoned them end of Feb to try and negotiate a better deal * Got a deal but price would have increased on the 1st March, so advised by BT to call back after this date *…
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Cuckoo - Home Telecom Contract & Speed Issues
Anyone had any issues getting a copy of their contract since Cuckoo gave some of their customer base to Home Telecom ? Also anyone finding an issue with their broadband quality since transferring over ? Despite being on a 12 month contract do I have a penalty free right to cancel if they can’t guarantee the same speed &…
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VirginMedia and moving house ?
Hi all, i am in the luxurious position of having on my doorstep.. FTTP BRSK VM Im out of contract with vodafone FTTC and they have hiked the price this month to £32 for upto 75Mb downstream To be fair i dont need a bigger capacity then this, its the price thats the problem. That also includes a landline. I can chop them…
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Broadband deals out there …
Hi Everyone, Just a bit of help needed I and in a two year contract with about 19 months to go paying £36 for 47 speed broadband and anytime phone calls which I use often but as it’s gone up so much recently is the a good deal considering the broadband speed and using my landline quite often as I’m retired and it is just…
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EE router
Have I read this correctly, that a router can perform better at 5gb than at 2.4?And if so, how do I get into the router to check?
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Sky Broadband - Existing Customer
I'm currently with Sky and have both TV and Broadband Superfast (around 50mb).* Sky TV is in contract until December 2024 * Broadband is out of contract I'm keen to upgrade to faster broadband, and the best the retentions team can offer is £36 per month for 500mb Ultrafast Plus. I can see that this is being offered to new…
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Broadband 2024 Annual Price Hikes
I just received an email from Vodafone advising they will be grabbing an extra 8.4% on my monthly debits for their broadband - which is half way through my 24 month contract. I decided to warn them they are breaking our written contract and thereby giving me the right to cancel without penalty. I sent my warning to several…