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Shell energy (talktalk) are they any good and can I port my NowTV (Sky) landline number to them?
I could get a good deal through top cashback and an upgrade to fibre if I switch from NowTV to Shell but have been told that Shell energy have sometimes had difficulties in getting NowTV to release the existing landline number as if they think they ‘own’ it? Then you have to cancel the switch to retain your number!? Has…
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Openreach fault handling
I thought Openreach were setup to give a fair playing field across the ISPs and to stop BT giving its customers priority treatment. Its only when you have an issue that you find out this is not true and things are a lot more complicated than that. Ofcom seem to have setup a horribly inefficient and time wasting system in…
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Onestream Broadband - Switching Beware
I am currently with Onestream on a 12 month contract which is due for renewal on 12th July 24 I found a good deal elsewhere with Shell Energy (Octopus) and applied to switch to them 6 weels before Onestream was due to end thinking that in the process they would ask when my existing contract ended and arrange the switch for…
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when will landline phones be eliminated?
OK so I've got a landline as well as broadband and I'm aware that the landlines will no longer function in the future. But when will that be? And how much warning will one get?? I did have a call from someone (Openreach?) who wanted to talk to me about it but I was quite literally just leaving to rush to work so I cut the…
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Community Fibre / NOW TV app issues
Hi. I’ve recently moved to CF but since moving cannot seem to get my NOW tv app to work so wondered if anyone else has had this issue / found a workaround. I’ve not really had a satisfactory answer from CF & am still within the time limit to move so may well have to if I can’t sort this. Thanks in advance for any tips or…
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Leave contract early no early termination charges within 31 days but not sure of timing
Now TV hiked monthly cost for rubbish adsl contract by £3 but I can leave without early termination charges within 31 days of email received informing me of this. I would like to clarify if that means I can sign up to a contract with a new provider within the 31 days even though the switch date will likely be beyond the 31…
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Virgin Media over charging me
Hello everyone, Following my father's death at the close of 2022, I spoke to the Virgin Media bereavement team regarding his Landline+Broadband package with them. I explained that I wanted to retain his landline number (so that those wishing to make contact, could do so easily). I was issued with a new (one digit…
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Wi-Fi Router - DSL Line - Advise
I’ve currently got a slow copper line (6-10mb) provided by BT using their standard smart hub. I’m out of contract and paying £40 for this service. But every hour it will drop for 10/15 mins and or be very slow (sub 1mb). Multiple engineers can’t find a fault, but note it does drop. One independent suggested a different…
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Vodafone landline cuts off every 29 minutes
Newbie here! I'm hoping someone can help my dilemma. I started a 2 year contract with Vodafone last November for my landline and broadband. I don't have issues with the broadband however, when I use my landline the phone is disconnected every 29 minutes and 38 seconds. I have contacted them 6 times about this and was told…
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BT offering upgrade to EE mid contract
I had an email from BT advising they have joined with EE to provide broadband and to see what upgrade deal I can get. My contract is a 24 month one expiring in 9 months. I’m paying ~£75 monthly for a 900 Mb package which I’m happy with. Following the links the recommended upgrade was to EE’s full gigabit option at £81.99…
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Option for SIm and broadband
Hi All, Need your valuable advice. I am looking for Sim and broadband connection. I have to work from home for two days in a week. Also need mobile data for whatsapp / YT connectivity while daily travelling to work. Which is best option for me,?
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Am I being ripped off by bt?
I pay £43 a month for broadband and digital voice. The speed at the moment is 16Mps. Is this extortionate? Be honest. I can take it.
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How bad would BeFibre be?
BeFibre are offering their Be150 fibre connection in my area for £19/mth which is about the same as I am paying for my current ADSL. Some reviews for BeFibre are nightmarish but others ok so question is how bad might BeFibre turn out to be?Wil also need a VoIP phone service which they don't provide but presume I could buy…
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BT Broadband - Do They Know?
Faced with not being able to continue my Virginmedia service
because I am moving and they don’t service my new address, I’m forced to look
elsewhere for my broadband, and TV services. I’m moving to quite a rural location, but I know a speed of 900mb is possible there. However, if I put in my postcode to BT Broadbands…
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Advice on 900+mb Broadband shared use
I am looking to a commercial broadband supplier whose terms allow the broadband to be split and shared among others in a building, does anyone have any recommendations of a good company who can support this.? We will wire the building from a central point halfway up the building where other utilities come in and provide a…
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Changing provider, current provider contract ends in 5 days. How to mimise issues/ avoid downtime?
Hi all Our broadband contract with the current provider which is ending its two years in a week time or less. I would like to change provider however I'm wondering what is the best process to follow to avoid no downtime at all? Cancel the existing up for a new one with a new provider with a stop date on the same date as…
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Are Vodafone really that bad?
I know they used to be notorious for their CS as a mobile provider, but hoped they improved over years. Am I being punished now for my stupidity? My broadband switch was scheduled on the 27th. Nothing happened on the 27th. On the 28th my old router stopped working, but the new Vodafone one, when connected, just…
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Confused with Broadband/Landline
Our house phone calls etc now go through the fibre broadband we have. leaving the copper landline defunct. Which our calls etc, is free with our provider. If I should cancel the contract with our provider. Would I need to search for a provider with fibre broadband only or fibre broadband & landline even though the landline…
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You Fibre
I have been looking at You Fibre for a while as a change from Virgin and by chance I have a rep at the door. They put all the infrastructure into my street last year. the caller offered 1000mps for 29.99 per month for 24 months with no increases. Buy out of my current Virgin deal up to £300 3 months free to start Free mesh…
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Home Essentials and Helpline
Hi I am interested in the BT Home Essentials package, but have been told that the helpline system I have fitted will probably stop working, because it will be full digital and the helpline system works via the analogue phone line. The system is hardwired into my wall. I am enquiring to ask if there is anything that I can…
