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old broadband equipment from Vodafone
I have moved from Vodafone to Community Fibre. Am I obligated to return the old broadband equipment to Vodafone ? Also could I not just drop the equipment off at a Vodafone shop, at my own leisure without incurring a penalty? Thanks
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vodafone/currys/EE - nightmare
hi everyone. before Christmas I visited Currys and was quoted a special price to purchase vodafone through them, gave them my details and it appeared ok. I received confirmation details and the problems started. I was purchasing vodafone for another address and it was declined as the account had to be in the properties…
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Community Fibre 500Mbit deal - can't get it through MSN or broadband.co.uk
Hi All, Stumbled upon this deal via MSN broadband tool while in the market for a new contract. When I click on "Get deal" button, it gets me to a page with instructions, and they basically say buy it on CF website and'll send you a £80 voucher if you provide us with your email address. The issue is there is no 500Mbps (or…
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Good Information about Talk Talk Cancelling Contract (Broadband + Phone Service)
I recently cancelled my TalkTalk broadband and phone service. I was on the Fibre 65 service with unlimited calls for £35.00, they were going to increase the price to £45.00. After I cancelled the contract they phoned me and offered me Fibre 150 with unlimited calls for £32.00 and 2 months free and a £70 amazon voucher. It…
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Moving into a property with much worse broadband speeds whilst being under 24-month contract
I'm currently under a contract with EE broadband until October 2026. However, I am currently renting and considering buying a house and the new property has much worse broadband speeds than where I currently live. I am currently on a 900mb connection but the new property has Openreach speeds only up to 67mb. The new house…
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Trooli router compatability with WiFi extender?
Next week we're having fibre installed by Trooli. They have sent us the router to be installed which is a Technicolor DGA4135. We have a wifi extender with our existing BT broadband, whch is a TP Link TL-WPA7617. Should we be able to get the TP link to work with the new broadband router? Trooli mention renting their wifi…
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Sky broadband April price rise, leave?
On Sky broadband, after they apply there annual price increase in April that you can leave them without paying a penalty? Is that correct? I've seen a few websites mention it.
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Broadband near exchange
I currently have BT fttc broadband 80/20, I would like faster broadband but I live right next to the exchange and cannot get any other services. I was told many years ago that if you live next to the exchange you have no choice. Is there anything I can do?
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New wires but no plans
During the summer, openreach were busy hanging new fibre cables from the telegraph poles all the way through our village (Eaglesfield, Dumfries &Galloway). The engineers did it was for FTTP abd would be available by the end of the year. Anyway, checking on openteach website abd it says they have no plans to install in this…
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Installing Sky at new house before current occupiers contract has ended?
I'm moving in with a friend at end of January and since I'm only 6 months into a 24 month contract with Sky broadband, I'm bringing it to the new house. My friend does have an existing Virgin broadband but it expires at the end of February and she isn't renewing. I said we'd just disconnect the Virgin router and put it to…
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Joining Zen
My TalkTalk contract ends on 24th Jan 2025 and I rang to give notice today (I'm thinking now that was a mistake) and to confirm there would'nt be any Early Termination charges, so I think they will now bill me until 27th Jan. I don't want to be paying two ISP's for too long a period of time. Does anyone know if the online…
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Virgin contract renewal offer
Hi there, I'm wondering about other people's experience when coming to the end of their Virgin contract? My Virgin contract is up in April and they have been contacting me with renewal offers. I'm on the Big Bundle- 300gb broadband, TV and weekend landline calls( for in laws) and I pay £35 month for this. They are trying…
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How is fibre broadband installed?
I currently have Virgin Media broadband and Sky Q and want to just have one supplier and it works out about £30 a month cheaper if I cancel Virgin Media and have both my TV and internet from Sky. Will my street have to be dug up to install fibre broadband as I don't have a "BT" landline, just Virgin Media cable?
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Vodafone - The Nation’s Notwork!
We are with Vodafone Broadband and have been for a number of years. Recently we have had horrendous outages. In the past three weeks we have had no internet at all on three occasions lasting 12 to 17 hours at a time. In between that we have had the signal dropping for seconds or minutes at a time. I have, of course, been…
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I can't get broadband but next door can
If this isn't the right place to ask this, then I apologise. My problem is exactly what the tittle said. I'm moving into a new property this
week and OneStream want to charge me £286 early termination fee because they can't supply
broadband to the new address (Not a new build). Neither can BT, EE, Vodafone or anyone else…
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Whatsapp.
I have the mobile No of someone who I assume is, on W. He has never contacted me on W. On top LH corner of W there is a space to insert his phone No. I have tried the full No 07......., +4407..... + 447.......... What am I missing here
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4Com - Stealth Pricing
4Com purchased the provider we were with about a 3 weeks after we had agreed a new 6 year contract. Almost immediately they started charging us for their HiHi services, which I fought as we do not have this phone system. After a couple of months of communication the extra fee was eventually credited back. This month…
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Avoid Onestream Broadband!!
Just a warning folks, do not sign up with Onestream for your Broadband. I foolishly did. Firstly there's a hidden software licence charge that they will take from you without properly informing you about it, very sneaky. You don't even know it but you've bought anti virus software off them. Until you see your bank…
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How can I find plans for Full Fibre
We live in a medium / large town on the Somerset coast. Some parts of the town have full fibre courtesy of Virgin or other providers. Can I find out when my particular postcode will be cabled / enabled. I have looked at the Open reach site but it just states that FFTP is not yet available.
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Virgin Media purging my Virgin.net email account although I've never had a Virgin Media account
Has anyone else had a notification from Virgin Media that they are about to purge their @virgin.net email account? I'm only asking as I have had my virgin.net email account for over 20 years, and its my primary email account for contacts, purchases and other account recovery details. I've had this account since before…