-
Home broadband without phone socket
Is it possible to get home broadband without phone socket and cheaper than virgin? I did a bit of googling its confusing
-
TalkTalk taking over Shell Energy broadband contract, can I cancel
As per the title, am I able to cancel mid contract if the provider is changing? Does it constitute a change of contract, or will I have to pay a fee based on switching mid contract from the same provider. thanks!
-
BT Fibre 100 install question (or any direct to house install)
Just been on the chat to renew my BT deal & got offered faster broadband for less money so jumped at it. Next thing they're wanting to know if I'll be at home on date-X. Had to have a quick search what this Fibre 100 was & then had to turn it down as I don't have annual leave booked until later in the year. What does the…
-
Early Termination of BT Broadband contract... What a malarky
I would be interested to hear from anyone trying to reduce or contest an early exit fee from BT I have been offered 200Mb for £20 per month buy a new provider in our area - £20 less and 5 times faster than BT. Consequently I have had several calls with BT today in an attempt to agree early termination amount and switch…
-
VoIP
Where can I find information about good home VoIP services for when my broadband gets changed to FTTP
-
Switching from Virgin
Despite following a renewal link a month before the end of my contract and thinking I’d signed up to a good new deal, somehow it went through as a new contract (I can’t see how it could) and my contract has just lapsed into the standard £64 a month. I’ve called them and chatted to them and they are not willing to honour…
-
Buying an EE router for BT Broadband... will it work?
I currently have BT 900Mb package. Happy enough with the package but I know that their hubs are not WiFi6. EE now for full fibre packages offer a WiFi 6 router.... question is - if I buy the WiFi6 router independently (EE branded), will it work with my BT Broadband package? If it will, will I actually see any benefit given…
-
What ISP would you pick?
Currently on 500 FTTP via openreach and SKY. Deal coming to end in June but can leave now with rise. Don't use landline ever and have on router RT-AX86U Pro. My options are :- 1. Stay with openreach on FTTP Benefits are they can switch me without me contacting sky during 30 day grace of price rise. Don't need install from…
-
Sunday 12am connection issues
Hi all, We’re with Shell Energy for broadband and when it does work (throughout the day time) the speeds are perfectly fine. However, we have an ongoing issue whereby on Sundays when it hits 12am (Sunday night/Monday morning), it disconnects. It isn’t every Sunday but it is very frequently, I’d say around every 2-3 weeks…
-
Plusnet is pants
I reluctantly stayed with Plusnet just over a year ago. I'm regretting that decision. I'm on a two year contract for broadband only and, despite it being 'fibre' (to the cabinet) the service is atrocious. I'm lucky to get 2 to 4 Mbps down and less up. Yet I'm about to have an above inflation increase on my £21.73pm bill.…
-
Leaving Virgin media
My Virgin media contract runs out on 2 May. If I give them notice on 2 April, are they obliged to continue until 2 May? Should I switch to another provider now (and pay two companies for the next month), or wait till just before my Virgin contract is up? Thanks!
-
Broadband acting unlawfully?
Hi there, I've just noticed something with my Onestream broadband, I looked at my contract summary and it says: "On 1st April each year your standard monthly fee will increase by an amount equal to the Retail Prices Index rate published by the Office for National Statistics in March plus up to 3.9%" Note that they said…
-
Sky Price Increase leaving Broadband keeping tv
I am unsure of the answer to this and wondered if anyone else has been in same position before I contact SKY. I am tied in to my 18 month SKY TV and FTTP 500 plan until 12th June. I can see that I can exit my broadband FTTP 500 plan early due to the price increase but not TV element. Can I simply place my order with…
-
Sky April 2024 increase (please check yours)
I have had an email from Sky saying they are going to put up there prices in April by 6.7%. I understand this is in the contract when I signed up (not that I agree about mid contract price changes by the way) However doing the math it looks like I am being over charged + Sky are rounding up, I would just like people to be…
-
Onestream broadband
Does anyone have any experience of this company? I know they are fairly new to providing home broadband but I can't find any reviews anywhere , any advice welcomed, thanks
-
Vodaphone voucher
Hi I'm at a loss I had my broadband fitted in March this year but I haven't received my vouchers and I don't have a link or email with any notification of these vouchers or how yo claim them
-
Recommendations for Email Service Provider that can be used in my Web Browser
Good Morning My discussion title may not be correct because I don't know what the correct terminology is. I currently use BT Basic Email which I use on my Web Browser. As a lot of people will be aware BT apparently "Upgraded" their email system about a month ago which has actually turned out to be a major "Downgrade" for…
-
Open reach charges
Hi I have just realised that my ISP has billed me this month for a BT Openreach engineers visit. This was back in April 2022. BT have been out a few times and sorted faults and the report says I refused work to be done. I have never refused any work to be done. Can they do this.
-
Onestream fibre bb
Anyone got any experience of them? i live in Devon and have had terrible bb for several years (breathing a sigh of relief that shell bb is coming to an end it's been diabolical service and provision). Just signed up to Onestream by phone, and am calling them as their email confirmation has a different monthly price to the…
-
Vodafone broadband 12.7% price increase
Hi all, After reading a number or articles coming out about price rises of broadband I am shocked to see how understated Vodafone broadband price increases are and useful for people to be aware of. Based on the details in their contract the price increase is based on (pre discounted rate) x (CPI + 3.9%) So let's take their…