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Deals not honoured

I tried to take the offer from Vodafone broadband for £21.50 via the email from MSE and it directed me to Vodafones site and the same offer was £27 a month. What is the point of these offers if they don't exist?

Comments

  • Woodstok2000
    Woodstok2000 Posts: 833 Forumite
    500 Posts Name Dropper First Anniversary

    The deals do depend on location for fibre availability, but also are you sure youre looking at the right deal? I just checked and the 500mb deal is £22 as stated. There's a 900mb deal that is £27.

  • sheenas
    sheenas Posts: 310 Forumite
    100 Posts Second Anniversary Name Dropper

    lucky escape Vodafone have been a complete nightmare regarding their billing system. I move off them as quickly as possible.

  • MSE_Chris
    MSE_Chris Posts: 217 MSE Staff
    Ninth Anniversary 100 Posts Photogenic Name Dropper

    Hi pf2303,

    Given the price difference you've mentioned, it could suggest that you're maybe looking at the right plan, but you're seeing the price for the plan that includes its 'Super WiFi'. But its basic package without this should be the price you see on our tool. Here's an example of Vodafone's page showing a similarly priced deal:

    vodafonepackages.png

    Alternatively, like other users have said, prices vary depending on which fibre area you live in. It would be good to look into it further for you if you could email your home address to brokenlink@moneysavingexpert.com

    Thanks,

    MSE Chris

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