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Trooli router compatability with WiFi extender?
Next week we're having fibre installed by Trooli. They have sent us the router to be installed which is a Technicolor DGA4135. We have a wifi extender with our existing BT broadband, whch is a TP Link TL-WPA7617. Should we be able to get the TP link to work with the new broadband router? Trooli mention renting their wifi…
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Sky broadband April price rise, leave?
On Sky broadband, after they apply there annual price increase in April that you can leave them without paying a penalty? Is that correct? I've seen a few websites mention it.
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Broadband near exchange
I currently have BT fttc broadband 80/20, I would like faster broadband but I live right next to the exchange and cannot get any other services. I was told many years ago that if you live next to the exchange you have no choice. Is there anything I can do?
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New wires but no plans
During the summer, openreach were busy hanging new fibre cables from the telegraph poles all the way through our village (Eaglesfield, Dumfries &Galloway). The engineers did it was for FTTP abd would be available by the end of the year. Anyway, checking on openteach website abd it says they have no plans to install in this…
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Installing Sky at new house before current occupiers contract has ended?
I'm moving in with a friend at end of January and since I'm only 6 months into a 24 month contract with Sky broadband, I'm bringing it to the new house. My friend does have an existing Virgin broadband but it expires at the end of February and she isn't renewing. I said we'd just disconnect the Virgin router and put it to…
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Joining Zen
My TalkTalk contract ends on 24th Jan 2025 and I rang to give notice today (I'm thinking now that was a mistake) and to confirm there would'nt be any Early Termination charges, so I think they will now bill me until 27th Jan. I don't want to be paying two ISP's for too long a period of time. Does anyone know if the online…
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Virgin contract renewal offer
Hi there, I'm wondering about other people's experience when coming to the end of their Virgin contract? My Virgin contract is up in April and they have been contacting me with renewal offers. I'm on the Big Bundle- 300gb broadband, TV and weekend landline calls( for in laws) and I pay £35 month for this. They are trying…
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How is fibre broadband installed?
I currently have Virgin Media broadband and Sky Q and want to just have one supplier and it works out about £30 a month cheaper if I cancel Virgin Media and have both my TV and internet from Sky. Will my street have to be dug up to install fibre broadband as I don't have a "BT" landline, just Virgin Media cable?
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Vodafone - The Nation’s Notwork!
We are with Vodafone Broadband and have been for a number of years. Recently we have had horrendous outages. In the past three weeks we have had no internet at all on three occasions lasting 12 to 17 hours at a time. In between that we have had the signal dropping for seconds or minutes at a time. I have, of course, been…
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I can't get broadband but next door can
If this isn't the right place to ask this, then I apologise. My problem is exactly what the tittle said. I'm moving into a new property this
week and OneStream want to charge me £286 early termination fee because they can't supply
broadband to the new address (Not a new build). Neither can BT, EE, Vodafone or anyone else…
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Whatsapp.
I have the mobile No of someone who I assume is, on W. He has never contacted me on W. On top LH corner of W there is a space to insert his phone No. I have tried the full No 07......., +4407..... + 447.......... What am I missing here
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4Com - Stealth Pricing
4Com purchased the provider we were with about a 3 weeks after we had agreed a new 6 year contract. Almost immediately they started charging us for their HiHi services, which I fought as we do not have this phone system. After a couple of months of communication the extra fee was eventually credited back. This month…
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Avoid Onestream Broadband!!
Just a warning folks, do not sign up with Onestream for your Broadband. I foolishly did. Firstly there's a hidden software licence charge that they will take from you without properly informing you about it, very sneaky. You don't even know it but you've bought anti virus software off them. Until you see your bank…
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How can I find plans for Full Fibre
We live in a medium / large town on the Somerset coast. Some parts of the town have full fibre courtesy of Virgin or other providers. Can I find out when my particular postcode will be cabled / enabled. I have looked at the Open reach site but it just states that FFTP is not yet available.
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Virgin Media purging my Virgin.net email account although I've never had a Virgin Media account
Has anyone else had a notification from Virgin Media that they are about to purge their @virgin.net email account? I'm only asking as I have had my virgin.net email account for over 20 years, and its my primary email account for contacts, purchases and other account recovery details. I've had this account since before…
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Ending BT broadband contract early due to mis-selling
I've used BT as my broadband supplier for many years. In october this year they contacted me asking if I wanted to review my package. I said "yes, it would be great if I could have a static IP address". The salesperson told me I could have a cheaper package and it would have a static IP address. I said great and signed the…
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Haggling with BT
I've been with BT for years. They've always been very reliable with good speeds, and I've rarely had issues with the broadband dropping or slow speeds. I renewed with them two years ago and managed to get them to put me on a new customer deal, the Fibre 500 one. I'm due to end my contract with them at the end of November,…
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Is it better to jump to full fibre (existing supplier not offering it) or wait until the shove?
Hi My mother's area has recently been cabled for full fibre (Cityfibre and Nexfibre aka Virgin), and we know that migration from FTTC to FTTP is necessary in the next couple of years, however going on MSE's broadband service checker her current supplier (Sky) with 5 mo left of the contract is not currently offering FTTP,…
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Stuck with useless Fibrenest internet on Persimmon estate
Does anyone who owns a Persimmon new build know how long it takes for Virgin, BT etc to become available on developments? When we bought the home 6 months ago we had to sign up to their crappy Fibrenest internet service. It works ok but the box is hideous and it’s about £10 a month overpriced. We were told that within a…
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MSE broadband tool not converting link properly
Hi, trying to get the Virgin Media Gig1 Broadband only deal through the app, however, every time I click on the link it comes up with the broadband and phone deal and with no money off. Tried the b&p link to see if they had inadvertently been mixed up but alas they have not. Other links working but I wish to use this…
