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Leaving Sky mid-contract for VM Broadband as port landline to Plexatalk
Hello, I'm looking to switch phone and broadband, and it's a bit complicated, so I want to check I have everything in proper order. Currently with Sky for phone and broadband (max 30Mb), I have until April 1st (8 business days) to cancel without penalty Will switch to Virgin Media broadband (max 1Gb+) Will port landline…
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Stuck with Utility Warehouse?
Hi Like a few people over the last few years my broadband has gone from Shell to Talktalk and as of December 1st, Utility Warehouse. I'm not finding UW any good - my broadband is very up and down and their phone lines close at 5.30 which seems pretty early for a utility co; and when I do get hold of them they are more…
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Updated Find the cheapest broadband discussion thread
This thread is specifically to discuss the content of the updated article: Find The Cheapest Broadband To discuss or ask a question about this article: click the reply button. Or click here to see the old discussion
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Virgin Media have ruined my credit history
Please Help Virgin Media has ruined my Credit Score This sorry tale started in Autumn 2024 when Virgin Media (VM) closed my Virgin.Net email account without warning. At this point I had been a loyal VM customer for broadband, tv and telephone in various forms for over 20+ years. I contacted VM Customer Services (CS) many…
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Money saving expert comparison site doesn’t work ?
Just tried to join Vodafone broadband after being with EE former orange at same address for over 20 years excellent credit history score yet Vodafone says I failed credit check 🤷♂️. Call them is it because they don’t want to pay out the offers of vouchers on comparison sites ?
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BeFibre and One Touch Switching Fiasco
Hi, In early February 2026 I set up a broadband provider move from Vodafone to BeFibre. The installation date was agreed as the 16th March 2026 when my Vodafone contract was up. Vodafone automatically received the switching order and everything appeared to be progressing well. On the 24th February, I received a simple text…
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How are Virgin Media going to get broadband into my flat?
The outside of my leasehold flat has a virgin media brown box thing attached to the wall. Several people in my block and surrounding blocks have Virgin Media because my wifi picks up their router names. However nobody seems to have any cables going from outside the flat to the inside. Like no cable going through the wall…
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Warning to all Three broadband subscribers
I don't know if MoneySavingExpert intend to offer any more broadband deals from Three, but as a courtesy I would like to warn you that they frequently do not deliver the deal that they offer. Furthermore, they ignore complaints and continue to withdraw money from your account by direct debit - even though the amount is…
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Has Vodafone £12 Social Tariff Ended?
Hi all, I took out the Vodafone "Full Fibre 1 Essentials" £12 Vodafone broadband social tariff last year and i went out of contract on 23/05/2024. After this date i have been out of contract and lost the social tariff discount of -£10 so now on £22/mth. Unfortunately i missed the email about renewing my plan when it was…
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Moving home with Toob
Hi everyone, Currently with Toob broadband at £29 p/m and in an 18 month contract until Jan 27. We are hopefully going to be moving house in the next couple of months to a property where Toob is available. However, when we move, they will start a new 18 month contract at that point on the same price as we are currently…
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EE wants to increase the monthly charge
Last summer I got the full fibre, my contract with EE is Full Fibre 500 and the contract ends in July 2027. Can they just increase the monthly payment? Thanks
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Sky Broadband Price Rise Notification
Hello, I have not received an email telling me about the price increase. Should I have got this by now? Thanks for your help
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BT really annoy me
I have BT broadband, wothout phone or mobile. After logging into My BT several times I could not access any bill info or even get the name of the package I have. On phoning them, I was told I am on Full-Fibre 150 All-Rounder. I am on the basic speed for this package and paying North of £52 a month. Just me in the house and…
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Sky Broadband March increase
Hi. Can I just check that its still the case with Sky that once they formally notify me by email of their upcoming price increases that I have 31 days in which to notify them if I intend to get a better deal and not receive any early termination charges for doing so? Apologies can I also verify if its still the case that…
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Gigaclear, £51pcm existing customer, only £19 for a new customer
As above, we've had Gigaclear in our village for a couple of years now and its been great. We originally signed up and had a long wait (3 years) until enough people had signed up to warrant the installation of it. Currently paying £51 pcm for a true and very reliable 300mbps. Come to the end of my contract and its still…
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Plusnet Reward Card
Good morning, I'm feeling a bit confused and would appreciate some advice. I signed up with Plusnet for my broadband via the MSE link, which promised a Reward Card of around £140 back in January 2026. My broadband was activated on 11th February, but I haven't received any email about the Reward Card yet. I reached out to…
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Broadband account
Afternoon all just swaping from nowtv broadband to new provider started filling in the online form after deciding who I was moving to got to the question account number required loged on to the account could not find anywhere checked all emails even bank details no sign of account number found providers contact number…
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sky stream cancellation due to rises
hi all if i have a big sky stream package , taken as a package with broadband at the same time , can i cancel all of the services as it was taken as a package ? i was told i could by someone but wording is a bit ambigous with sky . if id taken at seperate dates stream and broadband i understand i could not . but mine was a…
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Sky broadband increase - maybe switch to Vodafone?
So…now I'm out of contract Sky want to increase my monthly payment from £30 to £59. Hmmm, don't think so. Email gave number to ring to cancel and give 10 days notice, so I did, to see what they offer. I'm on Sky Broadband Ultrafast Plus and best they could do was their Full Fibre 500 at £36; this is basically the same…
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Sky price rise – retention would not move despite 26-year customer
Hi Folks - First post, so here goes….. Today, I received Sky’s email about the April 2026 price increases and contract changes, so I phoned to discuss the account before deciding whether to cancel. Our current package is £75/month and includes: Sky Signature Netflix Standard with Ads Sky HD Multiscreen 1 × Mini box…
