Broadband & internet access

I'm currently with EE and it's time for renewal. I've knocked up a quick spreadsheet using the 4 companies (in the thread title) There are only 4 who offer Digital Voice landline, in my area. The pricing, for a 24mth contract with vouchers/discounts taken into consideration are as follows: EE £887 BT £721 Vodaphone £462…

Formally with BT and now with EE, I’ve been having emails supposedly from BT asking me to review my email settings in readiness for some sort of upgrade in January I think it was. Also asking me to click on a link if I needed to know anything. Obviously not going to, just asking if anyone else had these?

I am 1 week into a 24 mth Vodafone 500 contract. I can still cancel. Speed to the property as measured on the ookla speedtest and using an ethernet cable varies between 90 and 453, usually between 250 and 350. So into the house is OK. Best speed to laptop and phone is on 2.4g band and is between 50 and 60. Is that to be…

Specifically full fibre. I was with BT. Very happy with the (300mb) service, not happy at all with the price (£42 shifting to £45 out of contract) and so I jumped ship and went with Sky on their 900mb deal. Within 24-48hrs I was looking to move away from Sky. Whether it's their Sky Max Hub hardware being the issue or…

Everything was fine until I tried to switch to another provider. Broadband has been good, with minimal disruption but price had increased by nearly 30% in 18 months. I was also paying a rental for the router ~£6 p/m, both the service and the router rental increased every March. This pushed my bill from £39 p/m to £50 p/m.…

FFTP is now available to me .Currently I'm with PlusNet FFTC with 8 months left on contract. Vodaphone have better deal available but read a few negative comments about them and a bit worried as to how they will handle the paying off of my remaining contract .Anyone had dealings .

Hi there, My contract is due for renewal in October 2026 and I received an email this week giving me the following options: Upgrade to a faster speed - Go even faster and save up to £2.00 a month Renew my package - Same great speed and save up to £5.00 a month I'm currently on a Full Fibre 145 and pay £32.99 a month and I…

My BT internet 500 contract at £49 a month finishes on 16th September. It included landline and extender disks, both of which I no longer require as I have moved 100% mobile for phone and installed a Mesh system. I have a preference for staying in the BT/EE/Plusnet environment but in the interests of saving money I want to…

I have just received a phone call from Sky, where I was being pushed to switch to full fibre from my existing Superfast 35 deal. Is this legit? He sent some information via my email, and then wanted me to access it and read it whilst on the call. As it would take me a while to start my PC and log in to my email, I…

Hi, I was wondering if anyone can offer advice or information… My contract with Now Broadband ends in about 2 weeks. There are some good deals on offer with Sky and I didn't know whether it was possible to move from Now to Sky as a new customer. Now is owned ('powered') by Sky, and all the interface on my account page and…

Hi everyone, I was looking at signing up for the EE Full Fibre MSE deals (specifically the 1.6Gb package with the £165 reward). Since I currently have a mobile plan with EE, I gave their sales team a call to see if they could do anything directly or clarify a few things as I will become a multi product customer. The agent…

Been trying to sign up for Vodaphone broadband using the link on this website with free voucher. All goes well until you get to confirm, then Vodaphone says there's a problem and need to phone. when you call them they can't offer the deal with the voucher. Tried across 6 browsers and two device, exactly the same on all.…

I've been with Virgin since it used to be Telewest - used to have pretty much everything, landline, tv with sky cinema, sports - full package, and of course a fast broadband I cut back to just broadband in 2020 when I got divorced - got rid of the landline & tv - was paying 30+ per month. My contract runs out this month so…

Hi, I'm trying to take up the Sky offer for broadband, I spoke to a Sky representative this morning and they said that the deal was still ongoing but I would have to signup through the third party. tried doing this online but once I input my email address and get diverted to Sky the price is different or it comes back with…

I have had this service since 2020 due to working from home during the lockdown. My contract after renewal last year will end in Dec 27. I have now retired and cannot afford the cost of £74.99 a month especially when the speed is 32 download and 3 upload. I have asked BT if they can downgrade my package for financial…

i had no TalkTalk phone line due to a outage in the area and taking in to account weekends and 2 days to fix i was still without for 13 days. I checked on website and assumed i would recieve £10.34 per day so £134.42 it said it would automatically be credited within 30 days of been fixed. After i had heard nothing i did…

well decided to leave Sky (jumping up to £49 in Oct) which is always interesting when you tell them your leaving.. phoned they said NO DEALS, within seconds of putting phone down got email offering the deal for new customers £23.. but my other issue is when looking for a new deal example Vodafone offers full fibre deals…

Hi, anyone experienced similar? Signed up for talktalk in Jan after readying about an offer on MSE where they give you £100 Amazon gift card. The gift card never arrived so I've contacted Giftcloud who just keep saying that it's with their team for manual verification. That's been going on since the end of May. Has anyone…

I have been with EE, formerly Freeserve then Orange, for over 35 years. Recently I got a series of emails saying landline (included in my broadband package) was chaning to digital voice and it would occur in August, no change of contract, no price increase, etc etc. I rang to request engineer's assistance because I am…

Hi, I'm currently in dispute with my Broadband provider (YouFibre formally known as BRSK). I was told my a doorstep BRSK sales rep my full remaining bill with Zen would be paid in full but now YouFibre (who took over recently) are saying it's only up to £300 and not the £421 I was told. I don't have any recording of the…