-
Comparison sites not showing all options? What sites will truly give me all options?
My Broadband contract is coming up for expiry and my Sky contract is expired, so I'm doing the checks for the best value TV+Broadband package I can get. I'm currently on Vodafone for BB with BT and Virgin lines available outside the door (Vodafone installed my current line) - but when I look at some of the usual comparison…
-
virgin is coming
hi all, as the topic says my house is getting virgin couple of questions, the road works are getting done in stages, im looking at online roadworks and it seems like virgin are not going right inside the estate as no rd works planned is that normal also ive just had a flyer through th letterbox telling me its coming, its…
-
Creating competition on OFNL (Open Fiber networks) broadband
Hi Money Saving Experts, I'm wondering what can be done to create some competition in the market of the current providers on the OFNL network. We're on a new build estate and 7 years ago when we moved here, the speed and service was good, inline or better than many others. 7 years later, no speed increases or cost…
-
Money Saving Expert Sky Broadband Offer Help
Money Saving Expert Sky Broadband Offer Help About two years ago I applied for a Money Saving Sky Broadband offer; however, on completion the installation date provided was not suitable and the Sky customer service were not able to amend. So I cancelled and stayed with Vodafone. I’m at the end of the 24 month contract with…
-
What internet can I get?
We are moving into a row of cottages and had planned to take our Virgin package with us. I've checked the post code checker with Virgin and our cottage is on the available list, 3 of the 9 aren't. Have got an engineer visit booked for 1st September but still unsure if we can get it installed. Our letting agent has just…
-
Virgin Media 'Deadlock' not accepting online contract after 9 months of discussion....
Question first then the full story below for detail- Has anyone with a not honoured Virgin Media online contract gone to 'deadlock' and had a decision go in their favour? Or is this just another stalling tactic and we will need to go to the ombudsman? We've been with Virgin Media for broadband, TV and phone for 10+ years…
-
Internet company supply query
I have been a customer of the internet company No One
Internet for 21 Months, I have a 24-month contract. The company has been taken over by Home Telecom. My internet upload speed has dropped to a ridiculous
speed of 20/100 instead of 940. It will drop to this speed 24/7. Home Telecom refuse to help, if I managed to speak…
-
Sky Fibre renewal - slightly complicated due to moving
My contract for Sky Broadband Ultrafast Plus (500Mbps) is ending in a few weeks, I am currently paying £36 and the renewal email is 'offering' £43/month for 24 months. I called Sky and they offered £33/month with a £20 admin fee which they wouldn't budge on (even as an account credit). As a new customer, Vodafone will cost…
-
My elderly dad was pressure-sold new broadband whilst still in contract for existing supplier
My Dad is 79. He's reasonably independent but he's partially sighted and uses hearing aids, and in his words "is not as quick thinking as he used to be". He said a man came round door to door and told him he could get cheaper broadband from County Broadband. He told the man he was signed up with Gigaclear, but the man said…
-
BB without landline
Can anybody recommend a reputable BB without landline pl ? Current owner is using virgin media. Thanks
-
Vodafone price higher than on price comparison sites
All price comparison sites include MSE state that the Vodafone 500 mbps full fibre deal is £27 a month for the first year, however when I actually want to sign up it's suddenly £31 a month. Does anyone know why? Am I missing some hidden £4 discount?
-
Timing a switch date right
My Virgin Media contract will end in a bit over 30 days and the price will double. I want to switch to another provider like Vodafone or Sky. Virgin Media cannot match their price, I already called the cancellation line. I saw that most providers offer to automate the switch so that you don't have any downtime or overlap…
-
Leaving Hyperoptic
Last year I signed up with Hyperoptic. Then my wife died in December. I've met someone new and have moved in with her and my council flat is empty. She changed from Talk Talk to Hyperoptic at my suggestion. Hyperoptic have told me that, because I've cancelled my contract early I'm going to have to pay about £300…
-
Google Chrome Browser doesn't have 'Sceenshot'.
Hi. Moved from Firefox to Chrome to see if it would speed up annoying scrollings. Hate changes, and having to make things look and act the same... Now I find that right-click doesn't produce 'Screenshot', one of the most useful features. Argh! How to get? Ta. (I've already had to get used to right-clicking for spellcheck…
-
New home, old fashioned broadband...
Just bought a flat for one of my kids. On a private road, no fibre broadband so relying on plugging in to the old BT phone box. Have ordered Sky, got the router, plugged in... no internet. Now this might sound like a really dumb question, but we have no landline here... do we need to be seperately paying BT for a supply…
-
Help please. Broadband renewal anxiety
I've been on phone line/router broadband. Was Post Office, who sold to Octopus, who sold to Talk talk. Has been £18. I only use it for play IE forums on a couple of sites. News, weather and some research. A couple of emails a month to services. Sometimes iPlayer and 3 catch-up TV sites. Don't need high speeds. Looked at…
-
Switch from Virgin to Sky
Just a heads up, My contract with Virginmedia (Broadband, phone and basic tv package) ended in December, as a consequence the price went up from £42 to £65 originally was £39. After some research I decided to switch to Sky similar package but next level up tv + Netflix and Discovery+, price is £39, so saving £26 a month.…
-
New Sky Contract including super fibre broadband
Hi, ive been on to sky this morning to supposedly negotiate, lower the price, on a new sky tv contract which was set to increase from £53.50 to £61.50. This is just for signature and the sky sports package. However the rep asked about my broadband with landline which is with Now and is £32 p.m and said he could reduce this…
-
my attempt at haggling with BT
I contacted BT to ask for their best price as I was thinking of moving my broadband and they couldn't match other online prices from the top companies so I went through the process of changing to sky which took a while as I had many questions but agreed to go ahead.1 hour later I get a phone call from BT and it seems they…
-
Vodafone broadband speed?
Thinking of taking your offer to switch to Vodafone for my broadband but there are a couple of issues. 1. The offer expiry always seems to be just a day or two ahead, so it looks like I will need to wait until my current contract actually expires before I can switch. Any reason for this? Other offers are usually valid for…