Broadband & internet access

What are you thoughts? In the past, I have used the freebies, AVG, Avast etc. then I used to purchase my own Kaspersky, then got it free with Barclays Bank, until they stopped it. I have just left BT/EE to join Plusnet, who both use Norton, but today I asked Plusnet customer services if it is the Norton 360 they provide…

I have digital phones for over a year, two BT digital phones connected wirelessly and another older Panasonic via digital adapter. The internet provider is EE - was BT I am phoned regularly, and have been for years, by my daughter from a landline in the remote Scottish Highlands; and I ring that landline regularly. Over…

Hello there, We've written a new guide on fibre to the premises (FTTP) broadband and would love your feedback on it. Please let us know if you find it helpful, what we could do to improve it and if you have any other tips you think we should add. Thanks in advance for your help! MSE Chris

Hi can anyone please help clarify this. I'm Looking at the best offers on https://www.moneysavingexpert.com/compare-broadband-deals/ but both Sky and Now come top but have these provisos: Alert. Unlike most big providers, Sky's price doesn't include all future mid‑contract rises. Sky says prices are variable and so doesn't…

bought norton security a year ago from costco…cost £ 19….(sept 2 ) had to put card details* in to register-( why .I had already paid ).omitted to cancel renewal until a week before it ran out. only reallized because it showed up late on my credit card they took £ 89 %%%%%% out a month before my year ran out..they had me…

Hi there First of all, any advice is greatly appreciated - thank you! My partner and I are moving into our first rented home. We are looking at broadband packages. Ideally we would be on a monthly rolling contract but these packages are much more expensive… Does anyone have any advice? I am worried about taking a 12-24mnth…

So I transferred from Vodafone FTTP to Sky (using the offer on here on ~20Aug) During the sign up process I selected I wanted to keep my existing phone number and the process confirmed I could. When I was transfered over (in less than 24 hours!! I may add) I have been given a different phone number. I recall the same thing…

I am approaching the end of my BT/EE broadband contract, paying £55 per month for broadband only. 150mbs and no phone/television. I live alone. My mobile phone is with Tesco. I use the internet for general browsing/surfing/paying bills/banking/shopping and Youtube.. I also listen to an internet radio occasionally. Nothing…

I am coming to the end of my BT/EE 150Mb internet only contract. It is costing a fortune. I use the internet for general surfing, banking, paying bills, emails, watching occasional Youtube vidros and I listen to internet radio a bit. Could I go to a lower speed? Thank you.

I've just discovered my elderly mum is being charged £37.50pm from NOW due to being out of contract so I'm looking to move her on. One of the problems we have is her telephone supply cabinet is in desperate need of upgrading, BTopen reach have previously informed of this however nothing appears to progress, mums phone is…

This discussion was created from comments split from: data only sim or not for mifi.

I looked on this site for a new Broadband deal as paying over the odds with BT. I chose the Sky deal for £20.95 a month in 24 month contract, but when taken to the sky website it wouldn't complete just said "there is an error". I rang sky and advisor told me he couldn't honour the del, but would go through to a team that…

Hey all. I signed up to Onestream 2 years ago and stupidly forgot to give them bang on 30 days notice. I decided to switch to Sky who notified them and were willing to pay up to £200 in fees. With 2 weeks left of my contract Onestream emailed me shortly after saying they would charge me over £240 in fees. Madness. They…

Hello, I’m considering switching to the Sky Full Fibre 150 deal advertised through MoneySavingExpert. The MSE comparison tool currently shows: Sky Full Fibre 150 £22 per month 24-month contract £180 prepaid Mastercard/shopping voucher Equivalent cost shown by MSE as £14.50 per month after the £180 reward The offer says it…

I've been activated for just over a week. Contacted sky who say it's not their business, it's giftcloud. I search giftcloud & their contact looked to me like it was for businesses to contact them, not Joe Bloggs. Just wondering how long you had to wait? Whether you had to do something to trigger it (beyond signing up…

Sky is offering me an appointment for an engineer to come over and upgrade me to Full Fibre 75 at no extra cost or changes to my existing contract, apparently. It does sound quite enticing tbh, as I'm currently locked into a 24 m contract running until the 18th of November 2026, for Superfast 80 broadband (67mps but…

My contract is finishing soon, i'm with Fibrus atm. Possibly looking at moving, depending on what they say. Whats the minimum speed i should go for? Their is just myself & partner. We use it for emails, watching amazon prime & surfing the net. Many thanks

hello everyone I am just hopping on here for any insights or advice on my situation. We recently moved home and had Sky as our broadband/TV provider in our previous address. I booked a house move with Sky to get set up at the new house and doing my research saw my new house was apparently eligible to receive full fibre…

Just got my Virgin M125 BB down to £19 ppm, by rejecting the various, more expensive, renewal offers they threw at me, telling them I wanted to initiate the 30 days notice cancellation process, then sitting back and waiting for their next move. Got a call from their retentions department today (I only cancelled yesterday),…

I had an email this morning from TalkTalk (with whom I have had email and broadband for many years) telling me that my contact has been moved from TalkTalk to Fleur Telecom as from 3 days ago. I had no warning or notification that such a change would be taking place. Is this genuine, or am I being taken for a ride? And…