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These vouchers/bill credits/reward cards for signing up
Come 1st Aug I can switch to another B/B provider which I will be doing as BT are taking the absolute wee-wee with their pricing. Right this minute I can get the exact same elsewhere for more than half knocked off the monthly. So I'm currently looking at the MS comparisons. Sky offer a £220 voucher PlusNet offer a £135…
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Hopefully simple broadband/digital voice question
When I check MSE for new Broadband deals, is "Broadband only (no line)" a reference to there being no old style landline? Meaning I can/will still get a Digital Voice landline? I've slept through the imminent demise of traditional landlines and am now trying to catch up. Also wasn't sure whether this question belongs in…
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Telecommunications (Fixed-term Contracts) Bill
on ISPReview website there is an article - New Private Members Bill The ‘Telecommunications (Fixed-term Contracts) Bill‘, as tabled by Dr Luke Evans MP, seeks to address this problem by banning mid-contract hikes If you agree with Martin and others you may want to lobby you local MP to support this private members bill and…
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Renegotiating broadband
I've been with Virgin since it used to be Telewest - used to have pretty much everything, landline, tv with sky cinema, sports - full package, and of course a fast broadband I cut back to just broadband in 2020 when I got divorced - got rid of the landline & tv - was paying 30+ per month. My contract runs out this month so…
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Sky full fibre install query
Hi I called Now broadband today seeking a better broadband deal. I'm currently on bog standard broadband with an active traditional landline. I was put through to Sky to discuss full fibre, as it's available in my area. He offered a reasonable price for fibre 150 with the digital landline. I specifically asked the agent at…
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My Experience Closing an Onestream Account – Repeated Errors & Contradictory Information
Posting this to help anyone else dealing with Onestream. I recently closed my broadband account and the process was far more stressful than it needed to be. Despite being told the account was settled after paying the agreed final amount, I continued receiving: Contradictory emails Incorrect payment demands Threats of…
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Broadband failure in new build
I moved into a new build property 5 weeks ago. After 2 weeks my broadband stopped working. Both the openreach and hyperoptic connections failed at the same time. Openreach have visited twice and now confirm the failure is somewhere on site that is still being worked on which a standard engineer has no access (his view was…
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Wildanet pricing.
It's not often you hare complaints about price decreases but here's one, I signed up to Wildanet full fibre to house a few months ago £43 for 250Mb, site survey went Ok despite the two guys were more concerned about my dog being kept inside (she was) than doing their job, just looked around and left in a hurry. Day of…
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Problem moving from plusnet to sky using offer on MSE
My Plusnet Broadband and phone contract is running out. I used MSE Broadband tool to find out my options and decided that the SKY Full Fibre 150 was my choice. When I clicked through I was told that I would get SKY SUPERFAST at £14 a moth with a £112 gift card. I understand this because that's the speed I get now and we…
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Basic Broadband - EE to Sky advice
EE have bumped up my Basic Broadband to £39, as a discount has finished. I can leave with no charges. However, they dont seem interested in reducing it. Sky are offering a 2 year contract, with an average of £20 a month. I understand that Sky use the same Openreach network, though consensus is that BT routers have better…
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ANYONE ELSE FINDING MSE's BROADBAND CHECKER NOT FIT FOR PURPOSE
I have used MSE's checker in the very distant past and it did come up with deals that I could access. However in the recentish past I've found it next to useless. Despite me putting in my full postcode and selecting standard broadband + line, the results are 99% for fibre deals & do not include many for standard broadband.…
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Can I remove an old OpenReach socket myself of do I need to contact them?
Hi there - quick question, I have an old OpenReach socket in the house which has not been in use for over 5 years (we just use a separate Gigaclear fibre for broadband and have no landline at all) and I'm wondering given the copper phase out whether I can remove it myself or need to contact OpenReach? Thoughts?
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Do I actually need my house phone now?
Just renewed my broadband with vodafone and thats all fine. but now I'm just wondering do I actually need a house phone any more? I could just do away with it and tell everyone to call me on the mobile. would it save me much money if I got rid of it? do you use your house phone much these days?
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Should I ditch my Landline Now or Later?
I have been told by my ISP Plusnet Broadband and Phone that they will be moving me to EE. I have 30 Days to decide. If I go with EE then the phone has to be plugged in to the back of the EE hub this would not be very practical since the router is in in the spare room upstairs next my bedroom where I have my PC. Also does…
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The Hidden Cost of "Cheap" Full Fibre: Why ISP Routers are Throttling Your FTTP Speeds
Hi everyone, I wanted to share a massive "buyer beware" warning for anyone looking at comparison tools to switch to Full Fibre (FTTP) broadband—specifically with budget providers like Plusnet. I’ve just switched to Plusnet Full Fibre. The Openreach installation went perfectly, and the wired line speed into the wall is…
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Is it even possible to haggle against BT's automated pricing?
I read the haggling guide here and am having no luck! My contract expired last week. I'm currently paying £65.99 for 900Mbps. I called last week and was told the best they could do was £43.99, despite offering new customers £38.99! So today I phoned the disconnection number as suggested and the computer says the best they…
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Virgin media end of contract
Has anyone been hit with Virgins policy of continuing their service after the end of your contract and charging a full months broadband at full price, whether you want it or not? Is there anyway of avoiding the charge? £69 for a days broadband I never used.
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WARNING! Vodafone Essentials Broadband Social Tariff
Hello Everybody, Please be aware that Vodafone are not playing nice when it comes to their vulnerable customers. We have had an instance with a friend who is on the Essentials broadband package (currently on their website at £20 per month for 12 months). They applied in early April and their contract started on the 19th of…
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Please help - broadband service with a person at the end of phone
I'm in the process of changing to Sky broadband but it took me an hour of trying to contact someone to resolve an issue with my new contract. The AI bot is the worst I have ever dealt with. When I phoned the number it finally gave me, I was text info that was nothing to do what I wanted. It was only when I finally pressed…
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Globlinker 2GB/month data "for life"
Anyone else come across the Globlinker 2GB/month free data portable mobile hotspot device? Looks like for £125ish upfront you get a mobile hotspot that includes 2GB data every month for free for life. Is this a scam? Is this based on the presumption 2GB/data will be close to useless in a few years and they are relying on…
