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Talktalk rep scam?
I just had a guy round claiming to be a talktalk rep, looked like a fake photocopy badge, he was insisting on coming into the house to check my line. Not gonna happen. He was insistent and said that other people were doing it because of complaints about the Internet dropping after new fiber was put it. I was not convinced…
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Which broadband?
I currently use BT for my broadband, but the other day I decided to look at their deals and see if they had a different package I could choose. I'm paying them £56 a month, so when I saw this deal it looked much better. I selected the package but when I went to the checkout to complete the purchase the details had suddenly…
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Gigaclear? (also talktalk as an option)
May be a duplicate thread but if anyone can put in their 2 pence. Any opinions on Gigaclear? they've just given me a quote which has the right numbers (about £20/month, 200Mb+ download speed, dialtone as £3/pm or £9/pm extra). Can anyone suggest if this a decent provider, or would you steer clear of them? they've advised…
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British Gas Homecare Rip Off
Hi, I'm really hopeful that someone can help me as I have seen similar cases on here. For over a year, I have had British Gas Homecare Four with a Direct Debit going out on the 1st of every month to British Gas Services (this is separate to my energy direct debit). In July, I had a boiler service through British Gas as a…
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Issue with switching from Virgin Media?
I've been with VM for broadband for a few years, and my latest 18 month deal expired meaning my monthly charge more than doubled to £49. Last time this happened I called up and they were able to broadly match the best deal on the market so I stayed but this time the best they could offer was £30 per month so I declined.…
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Moving from Virgin - help!
Hi all. Apols - I'm new here so if there are countless threads on this already, just point me to them . We've decided to move from Virgin (broadband & TV) so need a new broadband provider fairly soon. I've done a bit of research but it's a bit confusing so may be that someone here can distil what I need into an answer. 3…
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Cancel virgin contract
I am trying to cancel my virgin broadband account but they say I can't Surely I must be able to cancel it if I can afford it
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Virgin Media cancellation charge
We have been with Virgin Media for more than Thirty Years, due to the loss of the Winter fuel payment we have been forced to cut our Expenditure, E-E offered us a package for our T.V, Broadband and Telephone, reducing the amount we paid Monthly from £112.00 Virgin to £53 with E-E, Virgin has now sent us a bill for £631, we…
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Only FTTC Available - help needed
Village I live in only has FTTC available. (Airband did some houses then pulled out). My broadband contract has expired with Now so can swap. Looking online every FTTC provider is going to provide the same speed. We are supposed to get 26mbps download minimum but at times drop to 6-8 and my son is a big gamer so low ping…
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‘One stream’ being investigated by Ofcom - No action from MSE
Why is it that the well known comparison platforms have taken the decision to remove Onestream from their search engines due to the ongoing ofcom investigation around selling practices, and yet MSE do nothing? I’d expect at least a warning to potential customers, but presumably the commission is too good! uswitch,…
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Virgin Media not honouring voucher
Good morning! Last year in July, I saw on the Martin Lewis website there was an £80 Amazon voucher with a Virgin Media broadband package. This voucher was due to arrive in 120 days from purchase date. I never received this voucher, and have been chasing it up recently, to which I’ve just been passed around by each…
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FTTP installation issue
I'd like FTTP but don't really have anywhere to put it! It's a new build and the fibre would enter at the front of the house where the kitchen and hall are. The hall has two plug sockets but they are 2m away from the front wall where the fibre would enter. It's separated by a bathroomI don't have space in the hall for a…
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Fibrely and Additional Charges - Broadband Plus Rental Charge
If you are looking to change your broadband provider, all I can say is be careful. I recently moved from Sky to Fibrely - I did this through Quidco so was attracted by the price, cash-back, and gift card offer. However, Fibrely has delayed confirming my purchase, which has delayed me in receiving the cash-back I was…
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your "compare broadband deals" needs updating?
My Talk Talk broadband contract comes to an end on 5 October and I have tried to find a new contract.I am on pension credit and when I select this option and put in my postcode I get these options: BT home essential £16 for 12 months but when I call them they say that particular offer is not available but there is one for…
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SIM card for foreign travel
Please be patient - I'm more ignorant of the basics than you can possibly imagine!!!! I have a fairly ordinary smartphone (Samsung Galaxy S10) that I normally use to get data when I'm away from my desk, mainly for internet searches, email, and WhatsApp messaging. I have a SIM-only Vodafone contract that includes as much…
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Looking for a cheap Mobile Broadband deal - but not Three
I’m looking for an “Unlimited” mobile broadband offer. I
currently have exactly that from Three for £16/month but it’s flaky and has
become impossible to use with mildly geeky things like FTP. (I’ve checked very carefully that it is a problem with Three’s
network that’s impacting me and others. Three support seem incapable…
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4G Mobile Broadband
I’m hoping that someone can help me understand my best options here. i have moved to a rural location. There is a strong 4g signal on three and so far I have been tethering, but it’s a faff not having a full time signal and the phone battery being drained etc. Three will offer unlimited data 4g mobile broadband, 24mth…
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Please explain VOIP. :-)
Hi. I know what it stands for, and what it does, but my Q is, should it be available through any fibre service? Eg, mil has a new fibre service with BT, the fibre having been installed by Openreach 6-odd months ago. Her 'landline' phone is plugged into her router, and works as it did when she had the original 'copper'…
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channel 622 aljazareea is not showing the program information on virigin media
Has anyone had problems with channel 622 aljazareea is not showing the program information on virigin media ???
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Sky broadband .
I signed for Sky Broadband ( from this site) yesterday but did not get email to say I have signed up. I am worried now , how do I find out if I signed or not?Very odd , usually one gets an email , but I got nothing. My TalkTalk deal ends 19 October , would I get notification from TalkTalk to say I am migrating? Help…