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Community Fibre
I'm thinking of changing to Community Fibre as the speeds seem a lot faster for the same price as what I'm paying now. Is this too good a deal? Is there a catch? Speeds of up to 920 for £26 a month which is what I'm paying for 150. Or I can get 150 speeds for £18.99. And also, this all aside, how much hassle is it to…
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TalkTalk - changes afoot
https://news.sky.com/story/talktalk-group-picks-bankers-to-spearhead-break-up-13434522 gives details of the breakup of TalkTalk.I have been a TT customer for over 20 years and was totally unaware of this - and am wondering what changes any sale will have on over 3 million customers ?Unfortunately - we are stuck with TT and…
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Leaving your Router/Modem on, Costs ?
With electricity costs soaring I am wondering what it is costing me to have my router on all day? Is it best to keep it on or turn it off when I go to bed until the morning? We are off on holiday for a couple of months (we are retired) and I am wondering if I should turn off the router whilst I am away? We are with…
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Broadband suppliers: why so little competition?
My broadband contract is up for renewal and I'm feeling disheartened by the paucity of options - I want to move away from Vodafone (speed is ok but have to hard-reset the router ~ monthly to get Netflix to work). It seems like there's less choice and poorer value than a decade ago despite all the fanfare of 'altnets' etc.…
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Take the offer now or wait till November for better offers?
Hi, There is Vodafone's Full Fibre 500 offer at an equivalent monthly cost of £25.Do you think there will be better offers yet in November (the Black Friday month) or should one take the current offer?
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Vodafone doesn't care about disabled customers?
Bit of a rant here but also a warning about Vodafone. My grandmother is 91, disabled and landline dependent. She was paying north of £60/month with PlusNet, mainly because she wanted the unlimited anytime calls. Earlier this month we switched her over to Vodafone as it was £20/month cheaper and offered faster ADSL (10Mbit…
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Same provider, different occupant switch
Hi everyone, Searched this in the forum, but had no luck. I'm currently in the rolling 30 day period of my broadband contract. By far the best deal I have found is actually with my existing provider, but it seems to be a new customer deal. Is there no reason why I can't cancel the contract, and another occupant in this…
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Open Reach Service have you had this issue?
My broadband provider recently contacted me asking if I would like to upgrade from the Legacy Service to the New Fibre Broadband service. As we had been experiencing issues with losing connection, etc., I said yes. Open Reach has recently been in the street laying the new fibre optic cables, so I thought it was a done…
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Digital Voice Landline in another room from Router
I hope I can explain this properly so that perhaps somebody can help. I recently changed from BT broadband to Vodafone. Openreach installed full fibre into a front downstairs bedroom months ago so that is where we had to have the router. The landline telephone was in the hall and connected to the router with a BT Digital…
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Recently moved to new build house, my old broadband doesn't cover, advice re: options and consumer r
Hello I've recently moved house to a new build property - so I'm trying to set up internet. My old provider has said they don't cover broadband at my new build but can provide a sim only plan. If I choose to leave, it will be £411 in fees as it is mid-contract (end date Sept 2026). Is there any wiggle room or do I have to…
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5G instead of FTTC
We're with TalkTalk for our broadband (rock-solid 67Mbit, FTTC) but we don't use it for about half of the year because we're not home. In the other half we use it often though do no streaming at all and rarely big downloads, more browsing, email and web development. So I've ordered and received a Scancom Three SIM…
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Switch to UW from BT - is UW Talktalk in disguise?
Help please. I'm out of contract on BT. I have been paying over the odds for benefits that they now admit I can't receive on the Halo package. I'm now looking at UW as if I bundle I will get a slightly better deal on my energy costs. However, is UW talktalk? When I go on the TalkTalk site, it says it cannot quote me for…
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Vodafone fibreoptic 910. Problems.
hi guys after some advice I upgraded from copper broadband to fibre-optic broadband to the house with Vodafone last week. The fibre optic broadband band only went live in my area two weeks ago After the BT open reach upgrade in the area. once this one live I ordered fibre 910 with a Vodafone. BT engineer came out and put a…
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Cost of broadband
Hi. I am with Virgin media and I am paying £42.98. I was shocked when I found out as a new person I can get the same identical package fotr only £34.99 Can I complain?
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Looking to join Virgin for BB
Moving to a new flat next week. Just wondering whether I could ask Virgin to send the router at my current address instead of new address. Getting conflicting advise as was told the router must be sent to the address where activation will be taking place.
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New Full Fibre wires are looking a complete mess, I'm thinking of going to a 5g sim router instead.
BT Openreach are making a complete mess of the houses where I live as the new 'Fibre to Premises is being 'looped' around the front of smart looking houses with the new wires not being able to turn 90 degrees around corners, bends, under soffits and through walls etc. It is all looking a complete mess. I am now seriously…
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Any thoughts on Three 5G only (no landline) broadband?
Totally fed up with our local Vodafone BB over our contract time - advertised as 60mb but often down to 15 or 30 - had numerous engineer visits and temporary fixes but always dropping out, intermittent, super slow... However, we have really good 5G here and this morning I'm getting over 200mb - crazy fast. Thinking of…
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Cancelled NOW Broadband, no refund recieved
I cancelled my NOW BB by switching to a different supplier in July and my final bill says I'm due a credit/ refund. I phoned customer service who said to wait 42 days and refund would be issued. There was no way to get them to refund this immediately. The 42 days have passed and no refund, I left my DD active for the…
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Cashback when switching between NOW and Sky
I know that Sky is the parent company, but does anybody have any recent experience of transferring between NOW and Sky as far as cashback is concerned? I’m pretty sure I’ve done it in the past and it worked, but the recent price increase email for NOW came from Sky. And during the sign-up process, it says, ‘It looks like…
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My broadband contract ends soon. How to renegotiate or switch and avoid the out-of-contract hike?
My broadband contract ends at some point in February. (I found the exact date another day but have lost it again, go figure). As far as I can find out, when it ends Vodafone will hike the price up by £3 (currently paying £25/mth for 45/16 speeds). But if I switch before the contract ends I will be stung with early…
