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Full Fibre Question
I have Sky Superfast broadband currently but noticed their price for full fibre is cheaper. So here is my question… I live in a terraced house. The connection for fibre has been added to all of the houses in the street at the front. However my main telephone line comes in at the back of the house ( the telegraph pole is…
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EE broadband potential switch advice
Our broadband plan is "ee fibre plus broadband with landline", we just received notice that they were going to increase prices by £4 a month to £48 a month. I have just done a speedtest we get 70 Mbps Up and 20 down. We have taken a look at other EE alternatives and the 66-73Mbps Core package at £29 looks like it would be…
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VIRGIN Media - bill more than DOUBLED !
Hi all I have Virgin Media broadband & am paying £29 p.m. My contract ends in March 2026 & it is going to increase to £62 p.m !! They have given a few options on my online account - none particularly appealing & still an increase. Yes, I know it's all a big game to them & yes I know I can switch. I'm not well at the moment…
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Vodafone broadband speed?
Thinking of taking your offer to switch to Vodafone for my broadband but there are a couple of issues. 1. The offer expiry always seems to be just a day or two ahead, so it looks like I will need to wait until my current contract actually expires before I can switch. Any reason for this? Other offers are usually valid for…
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EE broadband
My current broadband contract is up in March, got a letter in from them supposedly offering a good rate. Not good, but advised to call back nearer the time.Checked Plusnet, the same company off course, considerably better, so it they don't play ball, I'm off. Off course, threatened with losing my mobile discount, but 1p…
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Youfibre - any good?
Youfibre recently rolled out their services where I live and I'm tempted, but I'm worried about going to a new, unknown company in case the service isn't so good. I'm currently getting up to 100mb on Virgin Media and I rely on these speeds because my autistic daughter gets extremely upset if she can't watch her youtube…
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WARNING! Vodafone Essentials Broadband Social Tariff
Hello Everybody, Please be aware that Vodafone are not playing nice when it comes to their vulnerable customers. We have had an instance with a friend who is on the Essentials broadband package (currently on their website at £20 per month for 12 months). They applied in early April and their contract started on the 19th of…
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Starlink Internet
I've been looking at some rural broadband options for my property in Scotland and wondered if anyone had any thoughts on Starlink in the UK. Read up on some details about it on the Comparebroadbandpackages.co.uk website and seems pretty reasonably priced and has decent speeds. Mobile broadband is too slow in the area and…
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Moving from Sky to Virgin Media
Virgin Media contacted me with a very tempting deal £39.99 a month 24 month contract 500 Mbps Fibre Broadband Biggest TV package Sky Sports Mix Full Netflix Subscription Virgin GO I contacted Sky and they offered be a deal for £88 a month for less. I have been with Sky for 24 years. Anyone recommend Virgin?
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Talktalk - Mid contact equipment obsolescence
Hello, I’ve just received an email from talktalk saying the router provided as part of my original contact is no longer able to receive software/security updates. They say I have the option to: a) continue to use the equipment effectively at my risk, or b) pay £80 for a new router. Is this really acceptable? Is the…
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Fibre broadband POE connection advice
I have the BT pole right outside my house and fibre broadband is available. My question is to reduce the amount of cable can i connect the fibre from the pole to the top corner of my house where i already have an ethernet cable that already goes into the house. I was wondering if i could use something like a Ubiquiti…
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Brsk price reduction
Joined brsk through a door sales agent, 500MB for 30 a month. It has just been 3 weeks and their website is saying 1000MB for 30 a month and also giving Amazon vouchers. Has anyone managed to call back and get the improved service and vouchers post contract signature?
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Vodafone retention deal
I wanted to post what I think is a very good Vodafone retention deal I just accepted. Coming to an end of 500 mb fibre contract at £32.99 per month and just initiated the switch to 900 mb Toob at £29 per month. Got a couple of emails from Vodafone to call them and reconsider, so I did not expecting much. However, after not…
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My Virginmedia
I've been unable to access my my virginmedia account despite several calls to the helpline. It just loops around a verify email address and back to the home screen. I've switched to grain as of next Wednesday but I want to log a complaint so that i'' m in front of any futures issues. Which of course you can't do unless i…
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Moving fromVirgin
I've been with Virgin for years but my new flat has Openreach, so I've got to change. My flat has fibre optic connection built in and is with BT. I want to find a deal that allows me to record several programmes at once. I don't want a streaming box. Advice please.
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Hyperoptic and Cooling Off Period Help
So not sure where I stand but I signed up to new 12 month contact with Hyperoptic as a renewal on 15th Jan. On 16th Jan I reported speed issues and they found fault on my account and they closed old account and opened new one. Then on Friday AM I lost all internet and still now have no internet access. I want to leave but…
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CityFibre install: Can fibre be routed via existing Openreach duct to avoid surface cabling?
I’m looking to sanity-check what’s realistically possible with a CityFibre install I have happening in a couple of weeks, as keeping things tidy internally is very important to me. My house was built in 2018 and was constructed with Openreach fibre fully concealed in the walls/floor. There is no internal surface trunking…
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Watch the small print, a switch while moving house can cost you dear.
I moved house while out of a contract with a different supplier. I didn't realise that doing so implied me signing a new 18month contract with them. A whirlwind of a move after being made redundant, and on my own. I switched to Cuckoo since they offered lower prices and once they switched the service I got served a notice…
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Talktalk and Openreach - Issues with the cable?
Hello. I need some advice please. I've been a TalkTalk customer for 5 years. In December, I renewed my contract (same plan) for another two years. I noticed this week that my connection drops completely in the morning and in the evening for hours and during the day it is very slow (download 2Mbps. upload 5 Mbps - contract…
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Full Fibre installation - will they pull through fibre internally?
Following a renewal with BT, I have to have Full Fibre installed, they say. I've watched the various videos, and my house layout isn't one where fitting the ONT terminal the other side of a front wall position will be easy/practical. BT's blurb says you will get a new socket near your old one, but that could be anywhere…
