Suspicious BT emails

UKX69

Formally with BT and now with EE, I’ve been having emails supposedly from BT asking me to review my email settings in readiness for some sort of upgrade in January I think it was. Also asking me to click on a link if I needed to know anything. Obviously not going to, just asking if anyone else had these?

Woodstok2000

Why 'obviously' not clicking on the link? Have you checked where it points to?

EssexExile

I'm formally with BT and now with EE and have not had any such emails.

UKX69

https://forums.moneysavingexpert.com/discussion/comment/82113096#Comment_82113096

Rule of thumb - Don’t click on any links from unsolicited emails. It looks genuine but scammers are very sophisticated. My wife was caught exactly like that a few years ago involving goods from abroad. Thanks to CC section 75, we managed to get the money back.

littleboo

https://forums.moneysavingexpert.com/discussion/6680808/suspicious-bt-emails

Its legit. You may still have active BT email accounts, even if unused

UKX69

https://forums.moneysavingexpert.com/discussion/comment/82113146#Comment_82113146

yes, still using BT addresses.

MiloWexley

I’ve seen similar emails. Best not to click any links check your BT/EE account directly or contact them using the official website/app to confirm whether it’s genuine.

Woodstok2000

https://forums.moneysavingexpert.com/discussion/comment/82113143#Comment_82113143

Its very easy to check where a link is pointing to so you can see if it is genuine or not.

UKX69

Ok, Stand Down! Been checking around and found that the email is correct. It's to do with a slight alteration to incoming mail depending whether your system is on IMAP or POP and what client you use. Some will have to alter and some won't. BT mail will remain the same but I'll need to alter mine as I use Apple Mail.

flaneurs_lobster

Out of curiosity, do you retain free access to BT email (via an email client) when you move from BT to EE, or does it become a paid-for service?

pseudodox

https://forums.moneysavingexpert.com/discussion/comment/82113335#Comment_82113335

Yes you retain access & get to keep & use any BT email accounts. I have 2 accessed throught Outlook so I have had to change those IMAP settings. But beware of the many scams around saying your email box will be closed if you don't act NOW. Those messages are often from some very strange email accounts.