OneStream renewal price - existing customers

loopholer

If you are an existing OneStream customer nearing the end of your contract. If you ignore/decline all their invitations to renew, eventually on the final day of your contract, they will send you this offer:

Ayr_Rage

You need to amend your post content to

"They MAY send you this offer"

That's unless you work for them and confirm this is their policy.

flaneurs_lobster

It says the "Loyalty discount is locked in for 24 months".

Putting aside any company claiming "loyalty" to its customers is being economical with reality, what is the actual amount/rate of this discount and what is the policy/amount of annual price increases and when do they occur?

Detail_Merchant

https://forums.moneysavingexpert.com/discussion/comment/82162215#Comment_82162215

From https://onestream.co.uk/documents/broadband-and-home-phone-terms-and-conditions.pdf - page 10, paragraph 19, broadband prices go up by £2.75/month every April.

iniltous

I’d strongly suggest any potential Onestream customer, or an existing Onestream customer contemplating renewing to read the posts on here and elsewhere about this company and its practices.