Sky: No Wayleave Confirmation | 2 Oct Install

RWB79

Sky contacted me for mandatory fibre upgrade (copper switch-off), due 2 Oct 2026.

Landlord: Karbon Homes requires Openreach wayleave sent to [Removed by Forum Team] (Head of Legal).

✅ I gave all details weeks ago

❌ Sky only says "yes" — NO submission date, NO Openreach reference, NO proof sent correctly

❌ Install in 2 weeks, just told to wait

I didn’t ask for this upgrade — need confirmation before engineer arrives.

Case Ref: [Removed by Forum Team]

Location: Newcastle upon Tyne

booneruk

Is there a question there?

JSmithy45AD

Do you think you're speaking to Sky here?

What do they say when you contact them?

JSmithy45AD

BTW, it's the copper phone lines that are going and it's not 'mandatory' to accept an upgrade to fibre.

dnpark38

@JSmithy45AD

So if Op declines the upgrade and copper goes how do you expect Sky to gets services to him?

QrizB

So if Op declines the upgrade and copper goes how do you expect Sky to gets services to him?

Copper isn't "going". No-one is sending Openreach vans door-to-door along the OP's street to rip the copper cables out.

What's happening is analogue phone services are being turned off. This doesn't affect ADSL or VDSL (FTTC / SOGEA) provided over copper wires.

If the OP doesn't accept a FTTP installation, their existing broadband service will continue to the end of their contract and will then roll on out of contract if they don't choose another deal.

iniltous

As stated , Sky are taking the opportunity to use FTTP because it’s available, and Openreach who want consumers off copper and onto FTTP where available, make financial inducements to ISPs like Sky to get their customers onto it , in effect has absolutely nothing to do with the PSTN retirement in January 2027 , Skys IP telephony works fine over FTTC as well as FTTP and as stated no one is arbitrarily removing copper cables leaving consumers with nothing , you can stay on FTTC , you may not be able to renew contract or change provider to get a better deal though , simply stay as you are , don’t arrange an Openreach appointment if you don’t want FTTP , and get Sky to give you telephone via the router if you are not already on this ,

FWIW , this only kicks the can down the road , eventually you will need to take it , but for now (and for a few more years ) Sky are only concerned to get you onto IP telephony so your phone connection is the router not the socket on the wall , this does not need FTTP to be installed.

The bigger and more confusing issue here is what has this got to do with Karbon Homes ? , AFAIK Karbon Homes are a developer not a landlord, presumably this is a Karbon Homes building development that hasn’t been handed to the local authority (adopted) for the LA to be responsible for the roads and footpaths, but is old enough to have copper cables rather than FTTP , and as Openreach have provided FTTP as standard for building sites for a decade or more , how old is this property as it’s presumably old enough not to have FTTP but young enough for the developer Karbon Homes to be interested.

Perhaps the OP can be a little clearer as far as who built the property what type of property it is and why your landlord give a flying French **** about it

If Openreach FTTP is now available then they have already put equipment in the ducts and jointboxes on this Karbon Homes estate, all that’s left to do is put a cable through a duct that’s already under the consumers garden to the customer house wall , this has nothing to do with the developer (it’s not their house anymore ) so no wayleave is needed , how did they ever get involved ?

Or are you saying Karbon Homes isn’t the developer , and just your private landlord in a house built by someone else , but the landlord has confusingly named themselves with the same name as a builder/deveoper ( and the house or flat was built by someone other than Karbon Homes )

dnpark38

@QrizB

What will happen if/when the copper goes high resistance?

Mine did and needed all joints remaking or a new wire in order to get decent bb but because it would carry phone calls refused to do anything.

The same week as FTTP I ordered fibre and extremely glad to do so. My copper wire was removed.

JSmithy45AD

https://forums.moneysavingexpert.com/discussion/comment/82141041#Comment_82141041

As above but even if it did mean no BB, that still wouldn't make it mandatory. There are other options.

iniltous

Openreach reserves the right to insist , if someone with a copper pair service that’s faulty in such a way that would require an expensive fix ( replacing buried cables that type of thing ) to an address that now has FTTP available, on the FTTP network being used to restore service , clearly in a case like that spending any significant amount of time and money to repair or replace copper is unnecessary and not going to happen , FTTP then becomes a take it or leave situation, but this isn’t likely to be a widespread problem.