TalkTalk full fibre offer

MouldyOldDough

"Full fiber 900 voip 24 months variable package 28 pounds + 8 pounds on
UK call boost + 1 pounds call safe 37 pounds nwe monthly

+ free engineer visit and installation I will waive upgrade set up fee
30 pounds as a valued customer
+ free updated new router usually that is 80 to 120 pounds but I will
provide that for free will receive latest security detail and wider
range of wifi only pay 9.95 pounds for delivery fee"

How does this look (apart from poor English) ? I am currently paying TT - £38 for a 65Mbps FTTC connection - with unlimited call boost

This will be the same price for a 900Mbps line with the same calls

I have never had any problems/issues with TT - having been a customer since 2002 !

Troytempest

I would like that package but full fibre not available not available - looks good to me.

Like you, been with TT for years and generally been good.

Rodders53

Do you think you ever need 900Mbit/s? But as it's a £1 a month cheaper it seems almost a no brainer… Get them to waive the Delivery fee as well!! The router you currently have will probably need replacing anyway to work with full fibre and VOIP… they aren't doing you any "favours"… (But check out the TT Community forum to be sure).

You can always 'downgrade' to a slower FTTP package on the next renewal if it's cheaper.

I was with TT on a FTTC and no calls package (we use our Lebara mobiles) but moved to Plusnet at £22.99 pm (saving me more than £5 a month at their next price hike) +£4 each year on renewal. FTTP has just come available here and they're offering me an upgrade and new 24 month contract for 900Mbit/s at £32.99 per month (+£4 each anniversary year) so the price TT are quoting is also good. Plusnet don't do landlines/VOIP (aka Digital Voice). I'm tempted by their offer of 145Mbit/s for £25.50 (£1.51 extra) as we only get 40Mbit/s on FTTC on a good day - but then that is fast enough to stream UHD so do I need that higher speed?

NB you will need some form of UPS/battery backup for the router / VOIP if you get regular power cuts and need that "landline" to work.

MouldyOldDough

https://forums.moneysavingexpert.com/discussion/comment/82108990#Comment_82108990

I agree - TT are OK as a cheap ISP - They've had bad press which they don't deserve.

TT community is unfortunately no more - it died a few months ago !

Is the battery anything special or will a standard Li do ? connections ?

I heard rumours that TT were transferring FF customers on to UTILITY WORKHOUSE - is this true ?

Exodi

So £28 for 900mpbs package is about the same as the others.

Free engineer visit installation and router is also the same as the others - £9.95 delivery fee for the router I'd try and negotiate off.

All in all, nothing special. That said, and as above, 900mbps is incredible overkill for 99% of households. I'd imagine most households consume <100mbps, even with kids, multiple devices and 4k TV's.

The alternative however, is the offers other providers offer new customers. For example if you go to https://www.moneysupermarket.com/broadband/ and type in your postcode, you will find that many other providers offer the same deal, however they'll also throw in a giftcard.

If I type in my postcode for example, I'm offered the below. £1 more than yours, but comes with a £165 giftcard and pays switching credit if you have any exit fees (I've recently benefit from both recently).

If you looked at more normal fibre speeds like 150, you can see them offering for £23 p/m with a £80 gift voucher.

Obviously you'll add whatever call package on top, but I would suggest that there is no benefit to loyalty. I personally change provider every time the contract term expires (on the case of the Sky offer covering switching credit, before!).

QrizB

Is the battery anything special or will a standard Li do ? connections ?

It's something special.

See this post of mine from a few days ago with details.

JSmithy45AD

https://forums.moneysavingexpert.com/discussion/6680383/talktalk-full-fibre-offer

If you're happy with it (the most important thing) then go for it. The caveat is, do you really need 900Mbps? Ask them how much 150Mbps or 500Mbps would cost. If you have a BT Callblocker phone for instance, I would also drop the Callsafe option as that's a pointless £1 added.

Oddly, I just checked their new customer prices at my address and the 900Mbps service is £36 per month with £4 rises every April and a £55 reward (on MSE Unbundled) but it's broadband only with no phone line included. I think it would cost an extra £2 a month to add Digital Voice.

Rodders53

Beware many ISPs are not offering a Voice/Phone line option at all any more. But do fully cost the alternatives - such as $ky at a lower speed full fibre to save some cash… Inclusive calls may be punitive and any cashback/voucher offers are never guaranteed. Maybe better the devil you know?

Very small battery backup may be available to 'vulnerable' customer groups from some ISPs. Otherwise a full Uninterruptible Power Supply (UPS) may be the best purchased option.

FWIW EE have just spam leafletted (via Royal Mail) our address for Gigabit at £36… No phone service at all! I opted to lose the line and go with wifi mobile calling via the interweb with Lebara for a lot less than £8 a month. Seems to work well for us. Obviously needs WiFi calling enabled mobile(s) too, so may not be for you.