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BT Switch to Digital
Is anyone else having issues with BT Digital Voice switch-over? My parents have had shocking treatment from BT. Their landline was cut-off leaving them with no phone service for over a fortnight - and still not re-connected to Digital as I type! They rely on their phone for contact to friends family and healthcare but BT…
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How to watch a TV show with multiple seasons in order on Prime?
I don't really watch much on Prime & when I do it tends to be the odd movie here or there. Right now I'm in to Reacher though & have got on to season 2. Rather annoyingly & unlike [my usual] Netflix, 'Watch next' or whatever they call it keeps taking me back to season 1. I have to manually select the season 2 episode that…
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BT now charging £3 for paper bills
Yet another company who deems it ok to skim more off elderley or those not able to access online services. Was so shocked at this -while only a small price it really only effect those like the older person who still don't access online via mobile or broadband. Yes the answer is DD put then again some older folk don't like…
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Best place to purchase a new Samsung Phone SIM only
Hi, me and partner are in the market for a new phones but don't want to spend best part of £1,000 each, our current Samsung mobiles are not allowing updates anymore but we do like Samsung. Have seen the S23 on ebay, states it's new 5G 128GB -6GB RAM for around £150. Anyone got any advice of where to buy and not get ripped…
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Streaming Sky - experiences?
My contract is coming up. I have Q box, don't want TV Glass and wondering what streaming sky is like? Pros - Cons? I have FTTP and am 1 person (no others living with me).
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Need To Lower Sky Bill
Hi, my elderly parents currently have: - Sky talk anytime extra (needed as they make a lot of phonecalls health-related as my mum is disabled and she also has an emergency pendant) - TV essentials (they don't need or want the TV bit but keep getting told they need it, do they really? And would the calls or broadband be…
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Tesco mobile porting issue
Just to make you aware that Tesco Mobike have had an issue with porting in mobile numbers on to their network since April they are not making new customers aware of this issue so once you get a Pac number from your old provider and passed it to Tesco they usually say it takes 24-48 hours after week they usually confess to…
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Out of contract with Virgin
Today l got not one but two fantastic deals from virgin media. My own package, TV, Phone and Broadband. Was £106.50 per month Now £70.00 per month My step son who lives alone but is handicapped. Confined to a motorised wheelchair, had a monthly bill of over £160.00 per month. Phone, TV, Broadband. His bill had been…
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help for elderly relations who want to keep a landline
Hi, I'd appreciate advice about how best to support my uncle in his 80s who wants to keep his landline but knows the tech is becoming obsolete. We got him a mobile phone but he is adamant against having a direct debit so it went on a payg contract with advice about how to switch the connection on and off which was too much…
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Any advice re TV provider?
Hi, We left Sky probably close to two years ago, mainly because it was so expensive. We are with a different provider for broadband, but we went to Freesat for TV. We had it upstairs anyway. If it worked properly, it would suit us just fine. But we have so many issues with it that we are considering going back to Sky. We…
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Mobile PAC code and charged..
Hi all Last October i used the PAC to transfer my number from 3 to EE….Always paid bill via DD and paid final bill…Number port OK Last week I we was debited by 3 for an extra 97.11 for unbilled charges. Trying to extract from 3 what this was for is a nightmare. anyone help[…
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bt late payment charges £40-£90
I have been late paying my bt bill a few times but they have put between £40 -£80 late payment charge on. I have just gone to check my bill today, today is the day its due to be paid and they have already added a £40 charge, its not late yetJanuary late payment was £49.95Feb £70 Sept £80. Everytime i contact them to see…
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Spam Calls from Virgin Media
I've received MANY calls from Virgin Media (or the spam workers saying they're from Virgin Media) stating they wish to review my contract - which doesn't actually end until July 2025. Today is 20th September 2024. Today, someone called me from 0800 052 8675. I asked the lady if she doesn't realise that her colleagues have…
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Which sim only deals support short codes
I have one of my children on a smarty data sim, but it does not support texts to short codes. He sometime struggles with mental health issues and has wanted to reach out to the mental harm chat services in the middle of the night but the sim won’t allow it. I now want to switch his sim to a provider who will support short…
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Sky Netflix overcharge
Hello Forum Members I've been a Sky member for years and have never had any major problems with their service until now. I moved home in 2023 having been away for a year and re-joined Sky. I signed up for a new customer offer which was £36pcm. When I signed up to Sky, I explained to the customer service agent that I didn't…
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Pop Telecom - MSE Deal needs to be ended - Dodgy Company
I signed up for the pop telecom deal through the SME offer. What a horrible experience these people are. They will literally say anything to get your business... lie through their teeth. The fact that I got the recommendation through MSE makes me doubt that MSE should ever be trusted either. Since then I have been…
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HELP! Phone number not ported from Three to ID mobile
My Three contract came to an end on Saturday I decided to swap to ID Mobile Visited Currys on Saturday Bought sim only contract Asked for existing number to be ported but not worked Now stuck and not sure what to do...
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Ofcom ban inflation-linked price rises with effect from 17 January 2025.
Ofcom: "Wherever telecoms or pay TV providers include price rises in their contracts, they must set these out clearly in pounds and pence, before a customer signs up." https://www.ofcom.org.uk/phones-and-broadband/bills-and-charges/review-of-inflation-linked-telecoms-price-rises/ The new rules and guidance will apply to…
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TV Licence letter received
After some advice please. I've not had a TV licence at my house for about 3 years I don't watch any live TV only catch up and paid for streaming services and YouTube. My son has accidentally played BBC IPLAYER a few times on his playstation the last few weeks and we got a letter detecting this and asking for the licence to…
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Is it worth moving over to BTs digital voice?
BT are due to move me to their 'Digital Voice', their upgrade to a digital service, although I have an option to delay. However, I plan to ditch my landline when my contract finishes at the end of the year due to cold callers. I will probably ditch BT as an internet provider, and chose an alternative, fast fibre system…
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