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BT / EE Contract dispute (bullying OAP)
A family member aged 78 and not tech savvy noticed that their BT Broadband package including TNT sports had gone up significantly in price, he did not consult me or anyone else about this and ended up in the EE shop in town. He walked out of their having agreed on a contract that included new SIM card as this was the only…
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Openreach/unknown broadband provider in student flat
DS and mates have just acquired keys to their 3rd year student flat - 1 of 4 above a shop. Previous tenants have all left and they're the first of the 'new' tenants to move in so other properties are currently empty. All sorts of issues about the address of each individual flat when they've come to set up utilities and all…
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Why I ( and others ? ) don’t switch.
I pay BT 65
a month for broadband and landline phone. Martin urges me to switch or haggle. Here’s why I don’t. A reliable,
continuous service is these days as important as power and water. I don’t want to risk it – “if it ain’t broke
don’t fix it”. The sheer
confusion of deals. The hassle
of remembering everybody who has…
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Looking for recomendations for a (CORDED) home phone
I am trying to help my Landlady with finding a new lanline corded phone but I am after some recomendations we have recently upgraded to a new internet where the phone has to be plugged in directly to the router modem so we dont physically have a landline anymore part of new changes the government are forcing through to…
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Haggling with sky
I am having a freak out. Been with sky 15 years was out of contract last month. Bill went up from £67 a month to £132 (broadband, Netflix, sky sports, signature, multi room and HD) cancelled broadband and went to BT as it’s rubbish around here. Spoke to an advisor earlier to negotiate new 18 month contract and best he can…
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Lebara 's June 2023 12GB deal £45 voucher
Has anyone received their claim email for £45 voucher from the Lebara deal from June 2023 weekly email. The 12GB deal.
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Just to be aware of NowTV customer service left 85 year old living alone stranded
My 85 year old mum told me about 3 weeks ago that her landline won't dial out, I bought a new handset, fine, today after days it stopped dialing out again. I live 80 miles away so I called bt for a line test. They referred me to her provider, she looked down her statement and told me her provider is NowTV, who are charging…
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Moving home and existing broadband
Our existing discounted broadband and tv package is coming to an end in a couple of weeks and we have had an email saying the price is almost doubling. Our problem is we are looking h to move house and area inside next 3 to 6 months. What are our options? Do we negotiate for a new deal or will we get penalised when we move…
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Leaving Virgin Media then BEWARE
I rang VM recently to say I was leaving. I made it clear from the beginning that I wanted to leave and was not interested in any retention deals. I was pestered to hear about a new price but declined to even hear one.After some time and against my wishes I was given a new price and declined. I was then told I needed to be…
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TV with ability to record multiple channels
Hi, An elderly relative has asked me to help get a new TV. Currently they use a Humax box to record programmes but I was hoping to find a TV which will record so that they don't need a separate box. I know most smart TVs have a USB recording function, but my relative needs to be able to record multiple channels at once (or…
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Is there a simple way to test the ringtone of my landline phone ?
One of the problems with the switchover to fibre seems to be that the BT DV adapter will not ring some phones.Is there a simple way to test my phone in the absence of mobile coverage ?
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Social Tariffs for elderly
My mother in law and father in law are in their 90's and are getting incredibly worried about the digital switch-over They have a TalkTalk landline which is vital for their survival and they also have a broadband connection - that I believe is never used - my MIL has a computer that I gave her 15 years ago !!They pay…
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BT Charges for Old equipment
Just recontracted for 24 months - BT Broandband, TV and Phone I just looked at BT website to get the link for returning old equipment and came across this https://www.bt.com/help/tv/how-to-return-and-recycle-your-bt-broadband-hub-and-bt-tv-box-fo staggering charges for some of the kit!
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Disconnected phone line
Looking for advice A relative of mine has been paying both Talk Talk and BT for their phone lime for a considerable number of years. I was surprised this had happened because surely both Talk Talk and BT can see they are suppling the phone line. We tried to get through to Talk Talk to cancel the line but after being on…
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Is it possible to move my Landline phone number to a mobile contract?
My parents BT contract for phone and broadband is up soon but there are not many deals out there for 55mb+ broadband and unlimited phone calls. They are currently copper wire but i know they will have to move to VOIP. Their intruder alarm uses the copper wire to inform us the alarm is going off so we are having to change…
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Haggle with BT - our new guide
Hi all, we have new BT Haggling guide, and we'd love to hear your feedback. Just click reply below to share any info. If you haven’t already, join the forum to reply. Thanks for your help, MSE Sally
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Cutting cost for virgin media broadband, one parent retired
Hi all, hoping someone can point me in the right direction... My dad has just retired at Easter and as such still organising his employers pension and state pension. He's not yet applied for pension credit but will be looking into doing so after we've read up on here to try for it. My mum doesn't receive anything but pip…
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Are there any contracts that don’t charge £££ for sending pics?
Im detoxing from social media (and feeling better for it for now) but miss being able to send a few pics. They are very very slow trying to email them from my phone (even as one at a time) and texting on O2 is pretty expensive. I know it’s seen as an out of date way to do things but is there a contract that includes being…
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BT choose start date and credit check
I was going through the ordering process for broadband and EE TV. I got to the credit check page and stopped. A credit check is not a problem, but as it is a hard check, I do not want to be checked unnecessarily, if they are not going to offer a choice of installation dates further on. My current provider package ends on…
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PAC Mobile Transfer
Hi, In the most distilled form, the question I’m asking is: is it possible to use a PAC code to transfer old number onto a contract that will be four months into a 24 month contract. i have seen conflicting information about whether it is possible. The number I want to keep is currently on a PAYG sim ‘contract’ with Tesco.…
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Most recent: Brsk price reduction by The_Palmist
11 October at 9:38PM
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