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Digital phone lines query
"On the 5th of September Openreach instigated a
nationwide "Stop Sell" on all new copper lines and transfers, as well
as the restarting of stopped copper lines, migrations to a different
Communications Provider (CP) transfers, addition of broadband to copper voice
lines, bandwidth modification, or any modification to…
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Are telecoms companies protecting your data enough?
We all know that scam calls are a problem, but they're incredibly well oiled machines now and they know a lot of the tricks in order to convince you enough to hand over your details and fall victim. If you're one of the more vulnerable in society (especially with cognitive challenges - like one of my relations) then it's…
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Openreach Flying Cables Over Private Land
Has Openreach flown a cable across your property and not provided you with any information on objecting to the cable? Some parts of Openreach seem not aware of the latest legislation regarding their rights and OBLIGATIONS when flying cables over private property. It has taken me months to get a cable moved and this is some…
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Retrospective refund
My Tv licence ran out July 2023. i Cancelled my Virgin subscription in September 2023 and have just found it might be possible to get a refund, i had let my licence just run until it expired not intending to renew it. i haven't watched live tv for years, part of the reason for cancelling the virgin service. I can not find…
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Is it cheaper to just but a BT Smart Hub 2 and WiFi Disc separately?
My current deal with BT is £30.87 for Fibre 2 with 60Mb guaranteed speed . Coverage is quite patchy in some parts of my house so I might be able to solve it with a SmarthuB 2 and Wifi Disc. BT is offering an 'upgrade' costing an extra £15.12 a month for this equipment but with the same 60mb speed. However the BT shop is…
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Missing Freesat channel 126
I've been enjoying catching up on past series of Taskmaster which has been showing on 4Extra - channel 126. Suddenly the EPG is blank, has been since last week. There's also no listing on Radio Times online for it. I've done a channel update on my Humax box though assume that as there's no listings that it's not a problem…
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BT Copper finishing - what options have I
My local roads are being dug up by a broadband supplier (not Open Reach). I currently have my broadband/phone by Talk Talk (FTTC) and I am recently out of contract. All very tempting when the rep called - low fibre rates, buy me out TT contract I have been enquiring of this supplier what happens about the phone - as they…
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Virgin Media with O2 Sim contract change allows cancellation but O2 don't allow
Impossible to cancel O2 Sim without early repayment charge! I received an email on the 15th saying that Virgin Media are changing their contract to allow them to increase the price each each but "If you’re unhappy with anything in this email, you can cancel your package, including the O2 sim in your Volt bundle, any time…
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Openreach and Vodafone compensation scheme queries
Having some trouble getting fibre installed via Vodafone - first installation appointment was a no-show by Openreach (Vodafone have accepted that's a missed appointment under the automatic compensation scheme, and daily compensation until I actually get connected). But I've since had two further Openreach appointments…
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Moving house and transferring phone number with SKY
Hello, I will be moving home soon and would like to take my landline phone number with me. Currently, I am with Sky, and according to their policy the landline phone number cannot be transferred to a new home. I am not happy with their service, as they not provide minimum download speeds (checked with Meteor and Speedcheck…
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Freesat and Netflix
Ditching Sky TV and purchasing a Freesat box (with recorder)in the Black Friday sales. Will we be able to record Netflix into the Freesat box ?
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Virgin Media Essentials
Going to move my mum to this tariff. Does anyone use it? Only 3 devices using wifi in the house. A laptop/ one wifi security camera and a mobile phone. Choosing the Broadband Essentials Plus and have to ask for the Talk More Anytime to be added. Mums currently paying £49.50 a month for broadband and talk, so thinking can…
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Digital voice and retirement properties
I am thinking about retirement properties where each retiree owns or rents an apartment within a block. Would Open Reach (or similar) replace the copper leading to each apartment with fibre? What would be the way forward with landlines and alarm systems?
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Ability to make emergency calls
Hello everyone.I've just moved to a house with very poor mobile signal and so it is important to get a reliable line for emergency calls should they ever be necessary.There is a BT master socket in the house, but can I just get a line for emergency calls without having to pay for an otherwise unused line?Thanks.
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Which CRA does Three Mobile check & do Three report to the CRAs
Do Three Pay Monthly SIM contracts report to the credit reference agencies?Which of the CRAs does Three check when you apply for a contract?
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SKY dirty trick
I was just on the phone to Sky to cancel my Sky Cinema I had it on offer for £6 and now back to normal price of £12. You have to ring you can’t cancel on the app. Spoke to an advisor, who said it would be no problem and he could cancel, then waffled on about checking if he could find a better offer etc etc. he said he…
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is fttp coming
hi all question, i see on my council website my street and full estate is going to be covered with roadworks for 4 weeks, its all with virgin media, thing is my full area is all openreach phone lines thats has the hold in full estate, we all have access to fttc which are getting about 60/18 and the cab is a few hundred…
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How do I find my telephone line provider?
We have moved into a rented property and the landlord does not know who the last telephone line provider was. How do we find out to get it reinstated/reconnected?
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Virgin phone and broadband. Advice needed
I'm currently
paying £54 pm (should be £63 but I have
£9 discount) for Virgin broadband M200 and Talk More Anytime (now called
Anytime chatter) I spoke to retentions and this was the best deal they could
give me. (They threw in faster broadband which I probably didn’t need) There's only me in the house and watch…
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Virgin media 02 charge
Hi I pay a monthly direct debit for my virgin media. I also pay a separate charge for 02 phone of £33 which I don't use or don't want but am told by Virgin Media that it's a non negotiable part of the contract. I know someone with Virgin Media who doesn't pay it. This seems like an unfair term to me but I could be wrong.…