We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

The MSE Forum Team would like to wish you all a Merry Christmas. However, we know this time of year can be difficult for some. If you're struggling during the festive period, here's a list of organisations that might be able to help
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Has MSE helped you to save or reclaim money this year? Share your 2025 MoneySaving success stories!

Landline upgrade scam

Timalay
Timalay Posts: 958 Forumite
Part of the Furniture 500 Posts Photogenic
There's an article in the current Computer Active.  Saying there is a scam going around with people (posing as BT) asking for payment offering to upgrade their landline to digital for a fee, and then threatening to disconnect their landline if they don't pay. 

Comments

  • iniltous
    iniltous Posts: 3,820 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 6 February at 12:06PM
    Unfortunately there will always be scams , and those naive enough to fall for them , strangely given that BT have substantially less than 30% of the market , it seems odd to mention any particular provider, 7 in 10 of these calls should be immediately ineffective, why would BT be ringing a Virgin , Sky , Vodafone, Talk Talk , Zen or any if the other dozens of providers customers …for these the response is simple , ‘ I’m not a BT customer ‘ and you gang up , for the relatively few that are BT customers they should say ‘ Ive  got BT’s number I’ll ring you back’ , or ask ‘what’s my name ? ‘ or ‘whats  my account number ? ‘ neither will the scammer be able to provide …if they bleat about ‘data protection’ you know its not a genuine call , but scam calls are  the way if the world , unfortunately, BT make strenuous efforts to intercept calls like this but catching them all is impossible 
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.9K Banking & Borrowing
  • 253.9K Reduce Debt & Boost Income
  • 454.7K Spending & Discounts
  • 246K Work, Benefits & Business
  • 602.1K Mortgages, Homes & Bills
  • 177.8K Life & Family
  • 259.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.