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Landline upgrade scam
Timalay
Posts: 958 Forumite
in Phones & TV
There's an article in the current Computer Active. Saying there is a scam going around with people (posing as BT) asking for payment offering to upgrade their landline to digital for a fee, and then threatening to disconnect their landline if they don't pay.
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Comments
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Unfortunately there will always be scams , and those naive enough to fall for them , strangely given that BT have substantially less than 30% of the market , it seems odd to mention any particular provider, 7 in 10 of these calls should be immediately ineffective, why would BT be ringing a Virgin , Sky , Vodafone, Talk Talk , Zen or any if the other dozens of providers customers …for these the response is simple , ‘ I’m not a BT customer ‘ and you gang up , for the relatively few that are BT customers they should say ‘ Ive got BT’s number I’ll ring you back’ , or ask ‘what’s my name ? ‘ or ‘whats my account number ? ‘ neither will the scammer be able to provide …if they bleat about ‘data protection’ you know its not a genuine call , but scam calls are the way if the world , unfortunately, BT make strenuous efforts to intercept calls like this but catching them all is impossible0
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