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Cancelling or changing Skype subscription jn Google play
I want to use Skype for international calls so got desperate and signed up to subscription but I couldn't work out how to change or cancel it in Google play Just worked it out in Google play. Bit of a faff with small print. Is there a Google play app or it's always online?
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BT Fibre - Digital Voice - No landline
Hi, My first post on here as I am so frustrated! Ordered Fibre, Openreach came over and removed copper line. Thought nothing of it, anyway.. No landline, still like that for a week now. It is my mum's house, so she is completely cut off, elderly and no mobile signal. Trying to sort it out with BT but they are not showing…
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Poor VM Renewal Offer
My Virgin deal ends in about a week. I'm currently paying £64pm for M500M broadband, Mixit (free) TV, and Line Rental with Anytime Chatter. A friend has a better deal than mine, so I know it's possible. My renewal price will be over £100pm.I think I can get similar from Sky for £53, including Netflix, or £59 for ad-free…
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Poor VM Renewal offers
My Virgin deal ends in about a week. I'm currently paying £64pm for M500M broadband, Mixit (free) TV, and Line Rental with Anytime Chatter. A friend has a better deal than mine, so I know it's possible. My renewal price will be over £100pm.I think I can get similar from Sky for £53, including Netflix, or £59 for ad-free…
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switching from analogue to digital
OK - I know this is happening and while I don't understand it from a technical point of view I'm sure I'll figure it out when I need to. What I don't understand is the company that's trying to get me set up. So I've had a couple of phone calls. Some have been right out rude. If I say I can't talk as I'm about to leave for…
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O2 Right to cancel
On 11th November last year I got a price increase e-mail from O2, as I objected to it I exercised by right to cancel within 30 days and I requested to continue to pay my device plans by instalments as the e-mail stated I could. They did not set this up correctly for my Apple Watch and I got a bill for over £500. I…
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What's happened to Dune Prophecy on Sky/NowTv?
What's happened to Dune Prophecy on Sky/NowTv? Just settled down to watch and there's only episode 6 available???
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Sky locked me into contract against my wishes
Any advice on what I can do here would be appreciated! My previous contract with Sky TV ran out in June/July last year, so I went onto a rolling monthly deal. In August 2024, I called them up to ask if I could move onto the Sky Signature package only, and they agreed to do this for a discounted price. I said at the time…
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Can my son watch iPlayer at my home?
I don't have a TV licence anymore and don't need one but because of my fast internet connection my son, who does have a TV licence, will occasionally bring his laptop to my house when he visits and watch iPlayer programs at my home. Does his TV licence cover him watching iPlayer away from home at my home?
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Sky Broadband
I currently have Sky Broad Band Superfast at £37. a month and an additional £5.50 a month for the Boost. I noticed there is a deal to switch to Sky Wifi Max and it shows this as £4 a month. Sorry if this is a stupid question but would it be an extra £4. a month on top of the above or simply just £4 a month charge?? I also…
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Unsuccessful BT/EE TV renewal
My BT broadband / TV contract came to an end very recently so I rang to renew. Was put onto EE package (as they’ve now merged) Specifically told the guy I wanted to keep all the sports channels that I already had but not fussed with the films or entertainment channels. He came back with a quote for Sports pkg and fibre…
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Migrating from BT to other internet and phone providers - FTTP (full fibre)
(Sorry if this is a well trodden path, but I have searched for a quite a while, and nothing quite covers my questions.) I am currently on a BT telephone and internet service, and have been for many years. I was recently (2 weeks ago) migrated onto FTTP by Openreach, although the old copper line is still there (and still…
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Dect phone with Sim?
Some background: We've just escaped from Virgin to a 5G provider for unlimited broadband. We wanted to keep our landline number, so I started a VOIP contract and transferred the number... I already had a VOIP adapter and the tests all proved satisfactory. However I have discovered an issue there is an issue in that about…
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'We notice you've been using iPlayer?' email after watching iPlayer at parents house
I don't have a TV license as I don't watch live TV or iPlayer at my home address. I made a declaration to say I didn't need a TV license. Occasionally I will watch iPlayer on my laptop or playstation using my iPlayer account *at my parents house*, which is covered by a TV license. However, I've started to get emails from…
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Sky penalty
Due to unforeseen circumstances thinking of cancelling sky contract 24 months contract and 21 months remaining. The elderly person is sick and will not be able to watch sky. Guess penalty will be too high to cancel.
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Rural Broadband Help needed
Our phone coop modem broke and our only option (out of contract) seems to be to buy a new one for £100 as BT has not upgraded our street to fibre and there are no contracts available - not even with themselves !! - because of that. Mobile reception is very poor here, what do we do?
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Accused of fraud - Tesco mobile
I am looking for some advice please! 8 weeks ago I took out an iPhone contract with Tesco mobile online, to receive a Samsung Ultra. I returned the device and took out an iPhone contract in the Tesco store due to my phone being broken (I was advised to do this by Tesco mobile). I rang tesco due to never receiving a refund…
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Virgin Bundle with O2 Sim - beatable?
Hi, Been a customer of Virgin for 6 years and have been banging on with them about getting Sky Sports added to my package. 2 months left on package and I get a phone call saying they have a promotional for the next 18 months - see below with bracketed for my current package - TNT Sports (already had) - M500 (Was M350) -…
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Can I appeal the termination fee, when it was not my fault that they terminated the service?
I spoke to my current provider to tell them I was moving home and I wanted to take them with me. All was good, a few days later I got an email to contact them about the matter. They then said that they cannot supply to my new address, so will terminate the contract, giving me a termination fee, as my contract ends 5 months…
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Refused mobile contract- twice!
I'm trying to buy my partner a new mobile on contract, through the black friday deals. She has had an EE contract for years,paying over the odds, for an old iphone. I tried to buy a contract in her name, with me as the payee, first through Fonehouse then Mobiles.co.uk Both times, the deal was agreed online, then cancelled…
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Most recent: Tesco mobile shutting down 2g by PHK
31 July at 10:55PM
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