We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

There is no phone line between telegraph pole and my house - can I get Fibre broadband?

For 10 years I have had Virgin Fibre Broadband which uses a dedicated cable running at ground level from pavement into my house. I want to change to another Fibre provider but I need to know how it is possible. There is no phone cable connecting to my house from any telegraph pole (I have never had a landline at this property). Does FTTP (Fibre To The Premises) come through a phone line or would an engineer from my new supplier lay a new cable from pavement to my house? Any advice welcome. Thanks.

Comments

  • Ayr_Rage
    Ayr_Rage Posts: 3,294 Forumite
    1,000 Posts Second Anniversary Photogenic Name Dropper
    If full fibre is available in your street it will come via a dedicated line either underground or from a pole.

    A new installation will be required and you need to use an online checker to see a list of providers.

    In some locations VM may be the only provider if the street has not been cabled by another company.

    It does not come via the old copper phone line.
  • iniltous
    iniltous Posts: 3,803 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited Today at 2:33PM
    You may not have a wire but is there a pole near enough to provide a wire , (so an uninterrupted path to the pole top and not exceeding 60m ? If that’s the case a new wire will be provided if you order service ….you say can you get fibre broadband, is that FTTC or FTTP , although it doesn’t change the installation method , but if it’s FTTP that’s available, even if you did have a redundant copper wire from pole to house it’s not used anyway as a fibre cable will be provided.

    https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome
     Put your address in here , if FTTP is available it will show the installation method
    post the results if you want an the return interpreted.
    This only refers to Openreach based providers , if you have City Fibre or any other Alt Net available you’d have to check with them 
  • flaneurs_lobster
    flaneurs_lobster Posts: 8,003 Forumite
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper
    Has your street been cabled for FTTP? 

    Regardless of how the new fibre cable travels to your home (overhead via pole or through a duct at ground level) you'll need a new connection to get anything other than Virgin. It's not a "phone line", it's a Full Fibre Optical link.

    Stick your address into the OFCOM broadband checker to see what's available.

    https://checker.ofcom.org.uk/en-gb/broadband-coverage

    then click on the infrastructure supplier(s) (will probably say Virgin & one other) to see the broadband suppliers.
  • CliftyShow
    CliftyShow Posts: 2 Newbie
    First Post
    Yes, according to the online checker FTTP is available for my house. Thanks for the replies. Useful.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.6K Banking & Borrowing
  • 253.8K Reduce Debt & Boost Income
  • 454.5K Spending & Discounts
  • 245.6K Work, Benefits & Business
  • 601.6K Mortgages, Homes & Bills
  • 177.7K Life & Family
  • 259.5K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.