-
There is no phone line between telegraph pole and my house - can I get Fibre broadband?
For 10 years I have had Virgin Fibre Broadband which uses a dedicated cable running at ground level from pavement into my house. I want to change to another Fibre provider but I need to know how it is possible. There is no phone cable connecting to my house from any telegraph pole (I have never had a landline at this…
-
So many choices.
I'm currently with Virgin Media. My current contract comes to an end at the end of December 2025, and I'll be putting in my cancellation soon, and once again playing that cat and mouse game hoping they offer me an attractive deal so I remain a customer. Currently I'm paying £57.52 for V6, 250 Mbps, landline (weekend…
-
Do I need to inform that I don't need a TV licence?
So last year I filled out the thing online & told them I don't need a TV licence. Job done so I thought. Shortly after they send a big guy knocking on my door. To be fair to him he didn't come with an attitude so I politely told him I wouldn't be letting him in. And this was the end of it ... or so I thought again. Last…
-
Watching BBC i-player away from home without a licence
I have just had an email from TV Licensing stating that I have watched BBC i-player with the warning "As your No Licence Needed status is now invalid, you will need to buy a TV Licence." I do not have a licence for my property and have previously let them know this. I know the regulations regarding watching i-player. I…
-
Sky can I speak to them in UK?
Trying to place an order on Sky via internet and it fails, I think because a long time back I did have a Sky product and ceased but they must still have me in their computers. Tried phoning customer services and got no where it was someone on another planet! Do you have a number for me to speak to in the UK?
-
Virgin Media CCJ issued still Nothing
I have been chasing a reissue of a Credit which Virgin media owed which they (issue from a different company) letters sent communications on the live chat , calls, TRYING to get close on this matter .... NOTHING .... So I issued a CCJ ... issued Nothing ... Virgin Media didnt reply so the CCJ was issued .... Any thoughts…
-
O2 system malfunction
Hello, I contacted O2 on Monday regarding the right to leave the airtime plan due to the price increase. Im disabled and find things like dealing with switching difficult so when they offerered me a better airtime deal I decided to stay with them so I didnt have to try and switch my numbers to another provider. I was happy…
-
HELP!! £500+ Bill Talktalk
With talktalk internet, then phone got cut off and said you need to pay £130, we called and paid. When ever I look onto my account it says my email is not recognised. Then I went on live chat and asked I want to see my bills but I cant get onto my account, I know the number but it says some error. When I spoke they said…
-
EE Confusing Control Renewal
I have just spent the best part of a day weighing up options at contract renewal time for three SIM cards and a broadband renewal. The process was time-consuming, and there didn't seem to be a way to take a quote away and compare like with like between the suppliers (Vodafone and EE) So I've got 2 pages of A4 notes,…
-
Airtime rewards
Hi im having a bit of a rough time with airtime rewards. Wonder if anyone could suggest the next steps to take. My reward didn't automatically track. I've since been backwards and forwards with there customer service via email. All they keep saying is that as one of the conditions were not met and they would not be…
-
What happens if Sky takes over ITV?
ITV in talks to sell television business to Sky https://www.bbc.co.uk/news/articles/czxk7j87xd0o
-
Smartphone-carrying male accessory for when the weather is hot and only have hip pocket for phone
I recently lost my smartphone when out in shirt sleeves and only had a hip pocket to carry my Smartphone in. BTW, I found it eventually in a café I had visited about 30 minutes earlier. If I keep relying on a hip pocket or just holding my phone in my hand everywhere I go this summer, I will surely lose it again with…
-
Sky TV, Netflix+ sports for £35
We cancelled Sky q a year ago after years of membership. OH has sports via NOW TV and I just pay a basic netflix monthly PAYG I do miss the odd sky Atlantic programmes but we were managing with £32 a month total cost compared to over £60 we were paying originally for Sky Q The £35 /month deal actually seems a pretty good…
-
Can't get gmail on smartphone
Hi, I have a smartphone, but i only use it for photos. However, recently, companies are wanting "2 factor authentification" with a smartphone, so i have to do that....somehow i manage to do it by tapping around like an idiot but i dont know how. Anyway, a company has sent me a QR code and asked me to use it for…
-
Best alternative to Sky TV?
We are sick of paying extortionate Sky TV prices (now £154.50 per month!!) and after being with them for 22 years, the best they can offer is a discount of £10 per month. Please can anyone suggest another alternative that is cheaper? I have researched Now TV, but that has awful reviews on Trustpilot. BT has a range of…
-
TV licence Threatening letters in new flat.
My son has just moved into a new flat and there were loads of threatening letters to the occupier of the flat about no tv licence being registered to the flat. He is a student and only has student loans and savings to live on, I can't believe students aren't exempt but that's another issue. My wife thinks he should just…
-
Private screening a BBC tv show with Blu-Ray
I'm organising a private screening of one episode of a BBC tv show for a group of about 25 friends. I've found a venue - a small Arthouse cinema, but I'm waiting to hear back from the BBC regarding permission. The enquiries team told me to email BBC Studios Learning. I don't know whether it is definitely OK to do this or…
-
Virgin Media increased monthly price after moving home
Hi all, Earlier this year we renewed our Virgin Media contract at our old address. Virgin Media made several errors in not correctly applying the new contract price, which took several months to resolve satisfactorily (with them even refusing to acknowledge the contract they had sent to us clearly stating what was agreed).…
-
EE contract price increase
Hi,I pay £25.32/month for my EE contract. This gets me use of my mobile router (4GEE Router , Model B625-261) which I use to access the internet on my laptop. (i dont use much data, just mainly pdf datasheets of electronics components)Also, it includes my mobile phone which is not a smartphone, its just a "dumbphone", so…
-
Phone & broadband for elderly relative
Hi all, hoping someone can give us advice, we have an elderly relative coming out of hospital shortly, shes currently on virgin for a non subscription tivo box and unlimited home phone calls 36.00 per month which will rise to 42.00 over next 24 months. She uses her home phone a lot & ideally wants to keep the number in…
Confused by wifi, routers and modems? Need help picking the best broadband for you? Not sure if cable or fibre or 5G is the way to go?
Need help choosing the best value contract, SIM-only deal or PAYG?
63.6K discussions
529.4K comments
Most recent: What happens when you use all your data bundle - Lebara Sim Only by grimble37
6 March at 4:40PM
Satellite, cable, terrestrial or streaming? This is the place for questions about TV services.