Sky TV retention deals ( post your haggling successes )

49K Posts


in Phones & TV
Please post any deals you have negotiated with sky
Please post
The package
The price and discount
The length of the contract
Please post
The package
The price and discount
The length of the contract
I’m a Forum Ambassador and I support the Forum Team on the Shopping & Freebies, Over 50s Moneysaving and Phones & TV boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing [email protected]. All views are my own and not the official line of MoneySavingExpert
0
Latest MSE News and Guides
Replies
i now see this as a mistake but 9 months ago i agreed to a 50% off discount for 9 months but on a 12 month contract, i have now been informed that my bill is rising to the full amount and my contract doesn't end until 1 Sept.
I called up this morning to try and cancel and was told there would be a termination fee equivalent to the outstanding balance, the other option was to downgrade to the basic package at £20 a month wait for 31 days and then cancel but then id lose the sports and movies which is all i really want it for anyway.
She offered me 25% off for 12 months to stay which isn't a good deal. So my quandary is, aside from the options above what plan of attack can i take to get involved in the 50/60% off banter, should i just bite the bullet and wait until I'm in the the last 30 days of contract and then cancel and hope for the best or is there something else I'm not thinking of.
Cheers
Gnasher
See the minimum term through, give 31 days notice before it is up and then wait for a better offer.
thanks
They will offer you the bare minimum until you actually cancel. This shows you are serious and they will then offer the best deals.
It normally starts at 35% off and then increasing to 50% off any package.
Using live chat seems to get the best deals but only after you have placed a cancellation order.
Bill credits of £50 are not uncommon.
SKY do seem to have gotten tighter with the discounts offered by the front line retentions teams but if you actually cancel they will offer almost anything to get you back.
I tried to barter with them - only got offered 25% off. So, I cancelled. Few hours later got offered 35% off and the very next day 50% off.
Said i was not interested in any deals to speed up the cancellation.
Processed quickly.
Went straight into my account via my telly to check on my "exclusive offer".
Offer was 50% off my current package. My current package is the highest priced "entertainment" package plus sky sports. I really only watch sports.
Sure i could have got a credit if i waited but decided to take the 50%.
Now on my 7th consecuitive year of 50% sky tv.
I thought to myself -
We now have Netflix, Amazon Prime etc.
BT are showing a lot of the sport and all of the Champions League
HD is still an extra and not even a TV standard yet despite the fact with have UHD now
I have a number apps on my phone that allow me to stream TV, including Sky, for free
Furthermore, I can also share the stream with my 50" TV
So why do I need Sky? I kept it but got rid of all the Sky packages. As I split the cost with my brother (multi room) I pay £18 per month and that is mainly for the convenience of recording shows.
(Text removed by MSE Forum Team)