Olliepop wrote: »
With sky and contract is up for renewal but suffice it to say deals offering to keep us after 14 years is sadly lacking.......Have called numerous tI'm es over different time periods and still same.
What would you guys recommend have threatened to cancel and still same. Real disappointed, if we're to cancel how long would I have to wait to rejoin as a new customer. :hello:
lydriver wrote: »
I cancelled last weekend, instantly got 35% for 12 months offered on MySky, got a call through the week offering 35% off for 12 months but no contract....surely they can do better than that!
youravinalarrrf wrote: »
This year it took 5 separate offers before I finally accepted their 5th offer yesterday. It's only for Variety with Sports with no added complications like HD or Multiroom so ended up with £59.50 coming down to £29.75.
1st Offer 25% off for 5years with only 12 months commitment made when cancelling via Live Chat on 4th July.
2nd Offer 35% off for 12 months on a 12 month contract available in My Sky immediately after cancelling on 4th July.
3rd Offer Exactly same as 2nd Offer but came via email on 15th July (I suppose some bright spark at Sky finally realised that it probably might be a really good idea to actually inform me that the offer even existed).
4th Offer 50% off for 10 months plus £50 credit on my account on a rolling 31day contract made via Live Chat on 15th July.
5th Offer 50% off for 12 months plus £50 credit on my account on a rolling 31day contract made via Live Chat on 26th July.
Inbetween those dates I was also plagued by numerous silent phone calls on my mobile which turned out to be from their Winback Team based in Derby and that's despite having my marketing preferences set correctly to stop this happening.
After all that messing about I told them what they needed to offer to keep me as a customer and amazingly they immediately offered it and without hesitation or argument this time.
Why they play this silly game each year and continually risk losing long standing customers by annoying them is beyond me. They don't seem to understand that what they offer is grossly overpriced. :mad:
If you plan to get a place via 'clearing'
Lower your band & save £1,000s
Past-best-before health food etc