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18185 call override provider
Hi Does anyone use 18185 ? I am getting an engaged tone each time I try using 18185 now . Just called the Customer Service number on their website but the agent said they do not deal with 18185 any more and I should use the email support on the website. Are they in financial trouble ,or does anyone use a similar override…
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Contacting Virgin
Does anyone know how the hell you contact Virgin Media. I'm trying to leave them! I've tried phoning - only to get a press this, press that message and then cut off. I've tried contacting them online - no luck. I've tried live chat and waited for an hour. There is a message saying that they have things may take a little…
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TV Licence Fee
I've done some research over the last few months on why the TV Licence fee was set up, what it was for & why we have to pay it. But part of the argument for the TV Licence fee to be required if you watch any live tv, even if it's not provided by the BBC, is that it uses hardware owned by the BBC. So I contacted Sky, NOW TV…
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BT Sport - won't let me cancel 24 hours after extending my contract
I called BT to cancel and the retention agent convinced me to stay and did offer a decent deal. However, Sky have made me want to stay with them and can give me BT sport on my sky package along with my phone and broadband. However, BT are now saying that as BT sport is immediately available (I already had it and have had…
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BT Entertainment Package Channels
Hi I am trying to find a full channel list for the BT entertainment packages but I am not having much luck. One of the channels I watch the most on sky is TLC does anyone know if this is included? Thanks
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CELLO SMART TV NO LONGER SMART
I am trying to get info on my rights as bought cello smart TV 9/2017 and play store will not update apps or add any. Contacted cello and they said runs on Android 4.4 and play store are 5.3 now. They no longer sell as smart. Bought from EBUYER who say hard luck only guaranteed 12 months. Surely I have some recourse as…
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Virgin Media Nightmare
Hi looking for some help. Very long story but here goes. we have a contract with VM date clearly states ends 18 June 2020 and changes prior to this would result in penalties. Contacted them in June saying we were looking to move to BT. They told us we would have to pay £176, as our contract didn't end till December. Told…
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Price rise for 100,000s of Plusnet broadband and phone customers - MSE News
Hundreds of thousands of Plusnet broadband and phone line rental customers who are out of contract will see an inflation-linked price rise in October - though if you're affected you can leave penalty-free... Read the full story: 'Price rise for 100,000s of Plusnet broadband and phone customers' Click reply below to…
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Do any UK landlines charge to RECEIVE mobile calls?
Hi all. Was talking to my dad yesterday and got onto the subject of phones and broadband and he said that on his current deal (BT) and his old one (sky) he gets charged to receive calls from UK mobiles. Can this be right? I've never heard of it before. He said he'd find a bill to show me but thought I'd ask here too.…
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lg oled tv burn in
* very first time for me to write anything about a product but in this case i feel so let down by a big company lg . you all need to know this before you buy your next tv i purchased my lg oled tv from richer sounds {by the way they have been great and this is not a fault with them} have had tv for 16 months started to see…
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SKY Codes
Hi Just wondered if anyone had any friends and family SKY discount codes for new customers? TV and Broadband. Thanks in advance.
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Sky Essentials
Hello, I received in the post a flyer from Sky stating for £25 a month you got unlimited broadband, free uk calls anytime day/night, sky box for freeview channels with NO Set up cost. However upon phoning them you have to pay the set-up cost as the flyer had no offer reference -surely this falls under misrepresentation?.
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Install phone line to new build
We are in the final stages of rebuilding our house, which involved removing the old overhead phone line to the property. The builder has asked me to contact BT, if we want to get a new underground phone and internet connection. Our builder will dig the channel for the cables How do I do this? Is it cheaper / easier to go…
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Currys return policy ?
My wife has just incurred a £33 phone bill for a 4 hour call to Currys ! Anyone else had a similar problem ? We could not email or message in any other way ? We could not believe this. The faulty 'Fitbit ' which were trying to send back was only worth a bit more than the actual phone call ? Crazy ? A huge con ? Please help…
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Is it worth asking talktalk for help?
I manage my grandparents in-laws' talktalk account (they are both in their 90s and have broadband and land-line). Last summer we cancelled their unlimited calls add on as they rarely used the phone (they Skype a lot) and had a mobile (giffgaff) that was cheaper to buy unlimited minutes that they used instead. On 21st July…
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Parents Have Old Sky + HD box for free view. Will a Viewing Card Increase Number of channels?
Hi all My parents have an old sky box for Freeview. It currently has no card but I believe one can be purchased. They currently get quite a few channels but would any more be added with the addition of a card? It's a single feed connection if that makes any difference?
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John Lewis smart tv return policy
I am wondering if anyone else has had this or different experience or can offer any help. I bought a smart tv online from John Lewis which I want to return under the 14 day provision in the distant selling regs (I know they are called something different now). John Lewis say they can’t take it back because it has been…
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Would like to block calls with a button on new set of Landline phones.
I would like to replace our landline phones which are a THREE pack, ie lounge,kitchen,bedroom. Another 3 would be ok, but 2 will do. Ideally it would be great if there was a button which would allow us/me to press when cold callers ring that would instantly block them. We're with EE. If anyone can recommend such a set of…
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Sky Talk - receiving calls intermittently
My parents told me that they can't ring me on my landline and took them four times to get through. One time, it cut off and the other times there was an American voice saying that the call cannot continue. I can ring out and broadband - no issues there. When I ring Sky, they keep saying to go online to rectify the problem…
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Vodafone Contract Service
I have an iPhone XR on Vodafone & paying £45 a month (I’ve been in the contract a year it’s a 24month contract) However at our home the signal doesn’t work I either have 1 bar or none at all, so unless connected to the WiFi I literally can’t use my phone. I’ve contacted Vodafone multiple times regarding this first I got we…
Confused by wifi, routers and modems? Need help picking the best broadband for you? Not sure if cable or fibre or 5G is the way to go?
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