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O2 device loan
Hi everyone - I have never used a platform like this before but I thought I would ask a question to see if it has happened to anyone else. I got a mobile phone contract from 02. It was a upgrade - i went through the normal way of getting the phone upgraded and everything seemed fine until a month after when I got my first…
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How to cancel Prime Video as an add-on to BT TV package?
I renewed my deal with BT and part of that was a 6 month free trial of Prime Video. The guy on the phone said I may as well have it, activate it, immediately cancel it & then i'll have 6 months free without having to pay a thing. Perfect. Problem is i couldn't find how to cancel it. Contact BT on the live chat who say that…
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Cheap mobile calls to Ghana...? Under 25p/min?
I found an elderly neighbour sat in her car crying earlier because she couldn't top-up her EE PAYG phone to call her family in Ghana. I carefully helped her (alcohol wipes, gel, not being too close), so she's happy now. But I thought I'd spread the MSE love and see if I could suggest a cheaper way to call. She said she was…
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Virgin Media - Excessive bill
Hi When I normally paid £32 Virgin Media contract for 24 months. My contract expired about three months ago and the price rockets up to eye-watering £60. My package consists of 100Mbps Fibre boardband, TV is player (M) and talk weekend (Phone) so the question is am I paying too much for this package and is there any way of…
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Duplicate payments for Television licence
So my son and his gf have been sharing a flat and all bills for the past couple of years. With one of them being furloughed, they have gone through their bills and it transpires that both of them have been paying for a TV licence for the flat during that time. They have a single television in the living room, and an iPad…
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TalkTalk £20 Amazon voucher
I have just received an email from TalkTalk (email heading, Thank for bearing with us) in the message it states please accept our sincere apologies for the trouble getting in contact with them. There is a link to click on. I did phone them about 2 weeks ago and like most people I did have trouble getting though. I am not…
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17 year old has managed to get mobile phone contract!! And can't afford it
My son has managed to get a phone contract and can't afford the payments, he is only 17, Vodafone are refusing to cancel the contract without paying back the full costs, is the contact legally binding since he's 17
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Text recieved by landline ansaphone...how to access it?
accessing a text message sent when you pick up is obviously easy but can you access the message when your ansaphone picks it up? Hope I’m making sense!
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Remote URC7955 One For All,
Remote Codes in manual list for model URC7955 One For All, doesn't work my old sky box, Anyone know code! SKY BOX which has a virgin/sky card in.
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BT Sport Credit
BT are now offering to credit your current months credit to your account. There is a link to a form on the My BT page. Very pleasingly there is an option to instead donate the amount of your credit to the NHS Charity.
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Lebara mobile?
My mobile phone contract expires tomorrow so I'm looking at what options are available. The cheapest option is Lebara - however I have never heard of this provider and difficult to find much information about it online. The 10GB data is only £8 a month and it's no contract... most others are £15/month with 12 month…
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Plusnet broadband renewal
I'm struggling to understand the best time to renew my broadband contract, my current contract expires 16th June, after which I will be charged £35.98 a month rather than £23.99 it's just phone and broadband. I can renew now for £22.99 a month and pay my first bill today, but my next bill is due around the 20th, I'm sure I…
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Virgin media answerphone issue
I'm having a problem with the virgin land-line phone, when I'm on a call and the phone is engaged, another 3rd party calls and it gives the option for leaving a message, if they do leave a message we are not receiving it, so where is this message going and how do I access it. When the landline Phone is not engaging and the…
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Sky packages help
I've been going through all my bill's today in an effort to decrease the amount of money I'm paying out. Looked at my most recent sky bill's and realise that I'm now paying £45 per month for sky box sets bundle 😯😯😯 I dont understand all the packages available and how they compare to what I currently get but surely I can…
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Sky bill
Sky paused my sky sports last month, now it’s gone back up this month and theres a increase next month. And I can’t find a way to contact them.
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Sky My Account offers
Good evening, My current Sky package which is: Which totals £34 pm However when going through 'My Offers' section within MySky, I am getting offered the following: However, on the summary it says new bill will be £16.50 and old bill is £16, where it is actually £17 for the comparable packages. Does anyone have any…
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Plusnet contract coming up for renewal but ongoing problem with Plusnet TV
We use PN for broadband and Youview TV. On 12th April our PN Youview TV box threw in the towel and wouldn't start up, since then I have made numerous attempts to get PN to resolve the TV issue - they need to get an engineer to visit to supply a new TV box. I have pretty much given up calling them about it now due to the…
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Keep Getting Scottish TV
I live in the North West of England. I watch the news on the BBC. I keep getting Scottish news all the time which is of no relevance to me. Every news report seems to have Nicola Sturgeon on it. She is from another country with a tiny population of no relevance to me. This morning I had to endure a report an Ian Black…
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Alternatives to Sky TV
Hi all,Our Sky discount is expiring and it looks like Sky aren't really offering great deals at the moment. Just wondered what other services people have. We have a 4yo so kids tv is required. I've looked into Prime and Netflix. Is there anything else anyone can recommend?
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Sliced through Virgin Media cable while gardening!
Doing a bit of gardening and just sliced the Virgin media Cable. It must have been 2" under the soil. Talk about dodgy installation! Anyway who do you think is responsible for this? Shouldn't there be a certain depth? Anyway I've phoned them and they want me to pay for it. Whats everyones take on this? I am a customer by…
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