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Moved: Tesco electrical returns no call as promised
This discussion has been moved.
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Sky's Programme Reminder Function
The Sky Q boxes have dropped the use of the programme reminder function which as a Sky customer I really miss, as I dont necessarily need to record them. I emailed Sky my complaint, and this was their reply: The option to set programme reminders isn't available with Sky Q as our research suggested that people preferred to…
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BT8500 - Call Guardian problems
I have just moved home and, having my landline very recently reconnected has been a great help and I have been able to keep my existing landline number. Now I have problems with my BT8500 Call Guardian 'phone. I have tried and have searched, I think almost exhaustively, and I cannot find an answer to the problem so I…
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Virgin Media overcharging since the beginning of contract and unable to get any response
Hi, I began a Fibre broadband contract with VM in early February, having seen a good offer for this via MoneySavingExpert. The contract was clear as to what I should be charged, but as soon as I became a customer, they have applied the standard monthly rate to my account, which is virtually double the monthly contract…
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BT and Sky sports
Where do we stand on being able to cancel BT and sky sports early as there’s no live sport being shown? Are they able to still charge the early release fee? Surely the contract is where they supply live sport and you pay the agreed amount, if there’s no live sport they can’t keep their end of the contract, therefore null…
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Have BT shut down their Live Chat during the lock down?
In a couple weeks my BT deal will be coming to an end. As part of my deal i negotiated a HD package and a BT Sport package (or rather they offered me that as well as a price reduction at the time in order to keep me). I couldn't care less for HD or Sport so when it comes time i don't want to be paying for it. I've been…
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Function loss on BBC iplayer.
Is anybody else missing the section showing the list of programmes you've ticked as favorites? Thank you.
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TV licence: buy 1yr, get 6 months scam
Hi All. I gave up my TV licence and have not had one for the past year. Today i decided to renew .. exhausted by the constant visits to my home and confusion around whether I need one or not. Whether I paid monthly or annually starting today my licence expires November 2020. I do not understand why My annual licence would…
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Can't change subscriptions during COVID 19
HI everyone, My question is in several parts, but all boils down to the same issue: i.e. not being able to get in touch with a TV/Broadband subscription provider during this COVID 19 crisis. Firstly, I changed from Sky to Virgin as they offered me a good introductory offer. I went for 3 x TV boxes (Multiroom), Broadband…
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Now TV F1 Sports Pass. Refusal to Refund
I bought this pass only 4 days ago and never activated it. Cost was £200. i want a refund as races are being cancelled. We don’t watch any other sport. Despite spending hours on their online chat dealing with numptys and emailing complaints we are getting nowhere. Some people have managed a refund. According to their T&Cs…
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Sky going back on their agreement
I recently changed my broadband provider to Sky as I have a TV package with them and they gave me a good deal. I have now received the broadband and checking online I found that they have charged me £50 more next month and £20 per month more thereafter. I have tried to phone them but cannot get through.By the way, I am in…
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MSE News: Post Office and BT cut landline-only bills
The Post Office has agreed to cut landline-only customers' bills by more than £65 a year from May, just days before BT cuts almost a million customers' bills...Read the full story: 'Post Office and BT cut landline-only bills' Click reply below to discuss. If you haven’t already, join the forum to reply.
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BT engineer refused to attend fault
Hi Everyone, My parents phone isn't working. They are over 70, fit and healthy, but not good with technology, but do have a PAYG mobile for emergencies. Contacted BT and an engineer was due yesterday, my mum gave her mobile number and my landline number. The advisor told her that they would attend, but would keep social…
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sky cancellation
Hi All, my Sky contract has now finished but has now doubled in price, due to the current crisis it is nightmare getting in touch with sky to either get a better deal or cancel my subscription. Im told not to call, and Sky are not letting me send an email to cancel my subscription, does anyone know of any way I could sort…
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Sky contract and contact
I was told by Sky to telephone today to give 31 days notice to cancel as 18 months contract ends and can’t afford new costs. Due to current situation they will not accept my call. I’ve sent feed back on system and email but concerned I am now going to clock up payments each day until I do get through in however many weeks…
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Downgrading Sky!
Can anyone offer advice, I'm trying to downgrade due to not working and cutting back because of lockdown. Sky inform you not to call and do it online but when I click to downgrade it informs me to call sky... this seems very underhand by Sky and is making it very difficult to make changes I must make to save money/Bill's…
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Coronavirus savings
Great advice regarding tv sports charging. Just saved £25 a month whilst there is no live sport. every little helps !!
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BT International Call Charges
Normally my older brother who lives in Canada phones me at certain times as he knows, with the time difference, I am always available at a certain hour. Last weekend I had an email from my sister-in-law to say he had had a fall. So I decided to call him out of concern. We were on the telephone for about 15 minutes. After…
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Sky Q Remote
Hi We have got Sky Q and when it was installed the engineer swapped everything over to the Sky remote. After he left we realised our LG magic remote has our Amazon Prime and Netflix buttons on which we can now not access. Does anyone know how to swap it back please? Sky only taking important calls and they tell me to call…
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£50 amazon voucher
Has anyone received their £50 amazon voucher promised with post office broadband last September? I chased the post office (having allowed 6 months as advised) who tell me it's nothing to do with them.
Confused by wifi, routers and modems? Need help picking the best broadband for you? Not sure if cable or fibre or 5G is the way to go?
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