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Currys return policy ?

philtgilly
Posts: 8 Forumite

in Phones & TV
My wife has just incurred a £33 phone bill for a 4 hour call to Currys ! Anyone else had a similar problem ? We could not email or message in any other way ? We could not believe this. The faulty 'Fitbit ' which were trying to send back was only worth a bit more than the actual phone call ? Crazy ? A huge con ? Please help ? Can we reclaim our phone bill back ? Should we be reimbursed for our considerable inconvenience ? I certainly would not reccomend Currys to anyone in the future, a terrible, time-wasting , rip off service ! Thank you
0
Comments
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Answering your questions in order -
1) Possibly. But not sure that matters.
2) There are other contact methods on their website
3) if the Fitbit was a little more expensive, then yes
4) not necessarily
5) no
6) I'll certainly try
6) no
7) no
0 -
Currys returns can initiated online via their website. Alternatively CS number is 0344 561 1234, inclusive on most mobile call plans. Returns policy is available on website under 'Help & Support'.
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