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Phones & TV

Discuss landline phone services and TV subscription packages.

Broadband & internet access

Confused by wifi, routers and modems? Need help picking the best broadband for you? Not sure if cable or fibre or 5G is the way to go?

24.2K discussions 187.5K comments Most recent: Vodafone shopping voucher incentive scam by QrizB 29 July at 5:41PM
Mobiles

Need help choosing the best value contract, SIM-only deal or PAYG?

63.3K discussions 526.7K comments Most recent: Lebara sim swap fraud by hackedandangry 29 July at 11:44PM
TV MoneySaving

Satellite, cable, terrestrial or streaming? This is the place for questions about TV services.

8.8K discussions 81.9K comments Most recent: Curry’s care plan help by JSmithy45AD 29 July at 7:08PM

BT openreach stops broadband and landline installation during covid 19
That involves a home visit ( most don't need a visit if you have a BT master socket) . Exception for at risk and vulnerable https://www.bbc.com/news/technology-52021756
Getting hold of BT
I arranged to move from BT phone to Virgin on 17 March, Virgin were to come 2 April to connect me. On 19 March I called BT & Virgin to cancel the move as I could see lockdown could leave me without a line altogether. I've had no email from BT confirming I'm staying with them and my bill dated 23 March is calculated…
Virgin Media - Leave and rejoin
Myself and my partner have recently moved in with my mother and I looked over her bills. What I discovered shocked me. I thought, as agreed that she was paying the £56 all in that I had agreed at the start of the contract. What she's actually paying is between £70-80. She's still on the same old "mix TV" package, she…
This Is Your Life
Was just thinking recently, whatever happened to the program This is your life, and wouldn't it be great if they could bring it back? Who better to present it than Ant and Dec? Any thoughts?
TV Licensing - YouTube
Do you have to pay for TV licencing if you watching YouTube movies or other videos?
Conference Calls
My landline is with Talk Talk, I recently took part in a Conference Telephone Call using my landline via "Powwowwow" who advertise their charges are around £3.50p an hour --I have now found out the bill for just over one hour was £12.83 --can anyone recommend a cheaper way to make these type of calls ?
How do I email NOWTV
For the past few days when we watch NOWTV the picture cuts out for a fraction of a second every few seconds. The button on the website for live chat isn't working and I can't get through on the phone. We've watched DVDs with no issues so it's not our TV. Can anyone tell me if there is an email address I can use to contact…
Contact Sky Impossible
I purchased a subscription from Sky as part of their Black Friday deals but cancelled a few days after they installed the QBox. I returned the item using their own postal package and sent it using Collect + (on of the options they gave me). A few weeks later I got an email stating they were going to charge me £100 if I…
Offered 50p reduction from Virgin if I cancelled sky sports
Hi has anyone managed to save money by cancelling sky sports with virgin. They told me I would save 50p if I removed them from the package!! I don’t think it costs 50p to add it!
Sky talk - Free daytime calls to landlines from the weekend to end of April
Just had an email from Sky with the welcome news... (C&Ped below) •The Broadband, Talk and Mobile networks have been designed to handle high traffic peaks at all times of the day and night and our network engineers are working hard to ensure they are tested, monitored and improved 24/7. •To make it easier for you to keep…
Merged: Sky sports - no refund/reduction in monthly cost even though all sports events cancelled
This discussion has been merged.
BT to hit many broadband, landline and mobile customers with mid-contract price rises next month
Some BT customers will see the cost of their broadband, mobile and landline monthly plans go up by 1.3% in March even if they're still within their minimum contract term, MoneySavingExpert.com can reveal... Read the full story: 'BT to hit many broadband, landline and mobile customers with mid-contract price rises next…
Merged: BT Sport - do I still have to pay when no live sport is on?
This discussion has been merged.
Merged: Skysports contract relating to corona virus
This discussion has been merged.
Merged: Mass lobby for refund on Sky Sports?
This discussion has been merged.
Override numbers for overseas calls
Do these not exist anymore? Is there still a cheap way to call Spain from a landline in the UK? Help please.
Bought tv online not up to scratch and want to return it
Hi I'm looking for advice on a TV I bought online from AO 10 days ago. It's a toshiba 58inch 4k tv. It was to replace a 10year old hd lg tv. I'm off work on the sick after an operation so tv is all I have lol. So thought to upgrade my existing TV. Thinking a 10 year younger 4k tv had to be better, saw a toshiba on AO and…
Sky TV channels list updated
Can anyone suggest me best website to check sky Tv channels number and schedule of programs. Thanks
Are Currys members of any Ombudsman groups
Currys are refusing to replace or repair a TV that arrived damaged and the responses I have received from their complaints department are uninformed and unhelpful to say the least. CAB advised checking if they are part of any alternative resolution dispute teams such as ombudsman but I can't find any information online.…
Dispute over Virgin Media Final Bill
I rang Virgin in late January this year to request an early termination fee for my contract which had until May to run as I wanted to join Sky. I was quoted an amount, but I had to point out to the person on the phone that that didn't include the bill for February which was due at the time I rang, so when we added that on…

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British Airways passenger? Book and travel using your old Covid vouchers NOW – or lose them
If you had a British Airways (BA) flight or holiday disrupted by the Covid-19 pandemic, check if you've got an old voucher as millions of pounds' worth are still unclaimed. You'll need to use it to travel before the end of September 2025 – or risk losing it. Below we explain how to search for unused vouchers and how to use them.

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