We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
Legal position on giving Virgin notice via a letter
Ash_Pole
Posts: 330 Forumite
in Phones & TV
I called Virgin to cancel my Sky Sports when the lockdown started. Somehow - and I kick myself for this - I got talked into agreeing another bundle contract which was disadvantageous to me.
I tried calling to try to cancel this but I was on hold constantly and couldn't get through. With no email address or other way I could find of contacting them I wrote an old fashioned letter.
I sent this before the 14 day cooling off period expired, but due to the CV-19 postal delays they didn't receive it until afterwards and won't take any action.
I made a reasonable effort to cancel the contract but they didn't provide me with the facility to do so. What's the legal position here?
I tried calling to try to cancel this but I was on hold constantly and couldn't get through. With no email address or other way I could find of contacting them I wrote an old fashioned letter.
I sent this before the 14 day cooling off period expired, but due to the CV-19 postal delays they didn't receive it until afterwards and won't take any action.
I made a reasonable effort to cancel the contract but they didn't provide me with the facility to do so. What's the legal position here?
0
Comments
-
Did you send it recorded/registered delivery or just normal snail mail?0
-
Snail mail but they did acknowledge they received the letter.
0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 349.9K Banking & Borrowing
- 252.7K Reduce Debt & Boost Income
- 453.1K Spending & Discounts
- 242.9K Work, Benefits & Business
- 619.7K Mortgages, Homes & Bills
- 176.4K Life & Family
- 255.8K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 15.1K Coronavirus Support Boards