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Phones & TV

Discuss landline phone services and TV subscription packages.

Broadband & internet access

Confused by wifi, routers and modems? Need help picking the best broadband for you? Not sure if cable or fibre or 5G is the way to go?

24.2K discussions 187.8K comments Most recent: Linux mint laptop suddenly stopped being able to access the Internet - help/suggestions welcome by QrizB 30 August at 9:37AM
Mobiles

Need help choosing the best value contract, SIM-only deal or PAYG?

63.3K discussions 527K comments Most recent: RWG terminating all users on e-sim's without warning - zero notice cut off by PHK 30 August at 9:52PM
TV MoneySaving

Satellite, cable, terrestrial or streaming? This is the place for questions about TV services.

8.8K discussions 82K comments Most recent: TV licencing letter with my name! by silverwhistle 30 August at 1:42PM

Sky going back on their agreement
I recently changed my broadband provider to Sky as I have a TV package with them and they gave me a good deal. I have now received the broadband and checking online I found that they have charged me £50 more next month and £20 per month more thereafter. I have tried to phone them but cannot get through.By the way, I am in…
MSE News: Post Office and BT cut landline-only bills
The Post Office has agreed to cut landline-only customers' bills by more than £65 a year from May, just days before BT cuts almost a million customers' bills...Read the full story: 'Post Office and BT cut landline-only bills' Click reply below to discuss. If you haven’t already, join the forum to reply.
BT engineer refused to attend fault
Hi Everyone, My parents phone isn't working. They are over 70, fit and healthy, but not good with technology, but do have a PAYG mobile for emergencies. Contacted BT and an engineer was due yesterday, my mum gave her mobile number and my landline number. The advisor told her that they would attend, but would keep social…
sky cancellation
Hi All, my Sky contract has now finished but has now doubled in price, due to the current crisis it is nightmare getting in touch with sky to either get a better deal or cancel my subscription. Im told not to call, and Sky are not letting me send an email to cancel my subscription, does anyone know of any way I could sort…
Sky contract and contact
I was told by Sky to telephone today to give 31 days notice to cancel as 18 months contract ends and can’t afford new costs. Due to current situation they will not accept my call. I’ve sent feed back on system and email but concerned I am now going to clock up payments each day until I do get through in however many weeks…
Downgrading Sky!
Can anyone offer advice, I'm trying to downgrade due to not working and cutting back because of lockdown. Sky inform you not to call and do it online but when I click to downgrade it informs me to call sky... this seems very underhand by Sky and is making it very difficult to make changes I must make to save money/Bill's…
Coronavirus savings
Great advice regarding tv sports charging. Just saved £25 a month whilst there is no live sport. every little helps !!
BT International Call Charges
Normally my older brother who lives in Canada phones me at certain times as he knows, with the time difference, I am always available at a certain hour. Last weekend I had an email from my sister-in-law to say he had had a fall. So I decided to call him out of concern. We were on the telephone for about 15 minutes. After…
Sky Q Remote
Hi We have got Sky Q and when it was installed the engineer swapped everything over to the Sky remote. After he left we realised our LG magic remote has our Amazon Prime and Netflix buttons on which we can now not access. Does anyone know how to swap it back please? Sky only taking important calls and they tell me to call…
£50 amazon voucher
Has anyone received their £50 amazon voucher promised with post office broadband last September? I chased the post office (having allowed 6 months as advised) who tell me it's nothing to do with them.
're some card for iPhone se
Hi guys, I buy a SIM without credit to be able to just use FaceTime on iPhone s e do not want to use it as a phone
Calling the Police 101 Single Non-Emergency Number - From 1 April 2020 this is always a free call.
From 1 April 2020, calling the police single non-emergency number (snen) on 101 is now a free call from all landlines and from all mobiles. This applies in England, Wales, Scotland and Northern Ireland. Previously, callers usually paid 15p per call with this revenue flowing to the telecoms provider that routed the call…
Premier sports
I'm paying for premier sports and I have tried to pause my subscription but it says their offices are closed. Where do i stand
BT Youview HD Ultra box
Where can I buy a BT HD Ultra youview box other than from Amazon?
Sky dish
is it possible to move your sky dish 6 inches higher and still get your signal ??
PSTN switch off in 2025 - is this a good thing or a bad thing?
As many of you will know, existing landlines will become obsolete in 2025 when the PSTN is switched off, we'll then all need to use mobile phones (if we can get a good signal ..... ) or Voice Over IP. Does this sound like a good thing or a bad thing to most people? I'm kind of on the fence about it, I can appreciate that…
TV Licence
I do not watch TV My 55 Inch 4K TV is used as a computer monitor only. There are no Ariel or Satellite dish connected to it. I do not watch live television ever I do photography and video editing mostly on the Computer. I do occasionally watch video from Amazon and YouTube. Do I need a television licence for this setup?
Virgin Media
my virgin media contract ends soon, big price hike, cannot contact them, hold on phone for ages the get cut off. At the end of my tether.
Can't cancel sky via email, has anyone had success via post?
Hi am trying to cancel sky on behalf of my parents who are unwell. I wrote on their behalf to a public facing email on 24th March, their next bill is due 24th April. The 3 subsequent different Sky addresses I found all bounced back, including the one I found on here for referring complaints to the Chief Exec. Is it…
Miss Sold Airtime Contract
Hi, I bought a phone in December under the illusion I was buying just the phone, not airtime, this was told to me but the representative. Turns out that wasn’t the case, and I’m facing being £195 out of pocket because of this. I have complained to 02, but they have upheld their side, waiting to hear from the Ombudsman. Any…