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Phones & TV

Discuss landline phone services and TV subscription packages.

Broadband & internet access

Confused by wifi, routers and modems? Need help picking the best broadband for you? Not sure if cable or fibre or 5G is the way to go?

24.4K discussions 189.4K comments Most recent: Virgin media not providing the services stated. by Neil_Jones Today at 8:08PM
Mobiles

Need help choosing the best value contract, SIM-only deal or PAYG?

63.6K discussions 529.1K comments Most recent: O2 Price Increase April 2026 by Frozen_up_north Today at 7:08PM
TV MoneySaving

Satellite, cable, terrestrial or streaming? This is the place for questions about TV services.

8.9K discussions 82.5K comments Most recent: MSE News: TV licence fee to rise to £180 a year from 1 April 2026 – here's what you need to know by IOWJJBTM2025 Today at 3:08PM

Consumer Law
Hi, I’m just looking for some advice please. I purchased an iPhone XS Max from a gentleman about a month ago - it is now 3 weeks outside of 1 year warranty and has developed a fault (despite the phone being immaculate and in no way damaged). Apple have told me to speak to the original retailer to get them to do a free…
missed call
i was going to post in the general discussion section but thats closed. anyway we had a missed call and are worried its important. doing a quick search online i couldnt find any clue to who its from. so i know its a long shot but i thought i would post here hoping there maybe someone clued up who knows where it may be…
Samsung switches off and on
Hello and looking for advice. my SAMSUNG Curved UHD TV6 SERIES MU6500 keeps switching itself off and back on every couple of minutes, also if i try using the remote control it switches off and back on. Been on live chat with Samsung who suggested unplug it for 30secs then suggested taking it 67miles to get looked at by a…
Is it possible to add a sticky with what can go wrong with switching?
I have had my own particular problem with a switch, with the help of this community I have been able to understand a little of how it went wrong. Hopefully it will be resolved one way or the other. This Forum encourages people to switch, but should it provide some guidance about what to do if things go wrong?There are are…
How to install mobdro on a firestick?
- Hello!I often watch movies on the mobdro app, I just bought a firestick device, can I now install mobdro so the firestick to watch videos?- how to install mobdro on firestick?
Sky TV and Netflix
I have Sky TV contract which would end in October, plus separately I have Netflix account which was organised by a friend as I don't have the email and password, etc. He was the admin. What I have realised, Sky TV offer Netflix together in a one contract, making one payment. My question is how I can delete the Netflix…
New customer to Sky TV
A friend of mine, wants the best deal from sky as a new customer. He doesn't have landline and broadband. Is landline or/and broadband necessary for him too? Thanks
Refund from O2 from 2005
I have just received a refund cheque for £31.16 from Telefonica in respect of a credit balance which should have been repaid when I closed the account in 2005 - no prior correspondence just that explanation plus a cheque!
Trees affecting tv signal
Sorry if not the correct category to post but I'm having trouble with my tv signal due to the trees close by. The picture pixelates on most channels but BBC is fine. The ariel is in the loft but I guess that I need an amplifier/signal booster. The transmitter is not too far away but every year when the trees come into leaf…
Ever haggled a new deal? (BT)
My mother is looking at switching from Sky and is considering BT who I’m also with. I believe if I refer her then we both get £50? When I called up recently to renew my deal I just said that I see the prices online but they’ll have to do a bit better if I’m to stay. I’m no hard haggler at all but they sorted me out. Not so…
TalkTalk Super Fast Fibre - Best Deal
I'm coming to the end of my contract with TalkTalk for super fast fibre, I currently pay £25 per month. Does anybody know what the best deal available at the moment with TalkTalk?
BT Sports pass and now in a contract
I bought a BT one month pass for £25. I wanted to watch on TV and not Ipad. I phoned up and the girl said she could swap it for me. She asked me about joining BT sport but I said I am with Sky and just wanted the one month pass. She said it’s £20 but I would get it refunded. I now find myself in a BT sports contract at…
Moved: Samsung black shadow on screen
This discussion has been moved.
Moved: Faulty TV
This discussion has been moved.
Isn't the Sky footy canned crowd noise rubbish?
I switched on the TV and there's a match on Sky One, so I thought "I'll watch that."Well, 5 minutes of fake crowd noise and I looked for how to turn it off - you can't!So I switched off the TV instead.
Vodaphone
I previously had a mobile contract with Vodaphone and they have contacted CCS Collect to authorise them to recover money I apparently owe them.Vodaphone have never written to me or even rang me before this letter so I’m not sure why I owe them money.
BW Legal requesting money on behalf of Talk Talk
Hi, hope there is someone who can offer some advice..... On 8th April this year I received a letter from JC International regarding an outstanding debt with Talk Talk for £51.13. I made contact with JC International straight away to find out what this money was for as I terminated my contract with Talk Talk in August 2017.…
Trapped in BT Broadband - FTTP
Good Afternoon, I'm currently in a new build property and my BT Broadband contract service is ending 17th Aug. From what I gather I have FTTP in my property and BT have the only rights to sell on the line. The offer I took when I moved in was Fibre 1 at £35.99 PCM / £80 prepaid card / Amazon Echo 18 mnth contract. The…
Harassment from SKY
I left Sky TV over 18 months ago, but every week to a fortnight I receive a letter from them with their latest deals, which I send back with a note asking them to remove me from their mailing list, but they continue to contact me. Now post can easily be shredded and discarded but that is not the only way that they contact…
Sky debt passed to a debt collection
Hi, I need some advice, I have a debt with Sky of £277 and it's passed to a debt collection agency but I am going to pay the full debt balance on 11th July, once I paid it, will Sky turn my TV channels back on? or will they not let me re-join? as my TV service have been disconnected and I need my Sky Q back on so that's…

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