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Returning goods
I recently ordered a phone from a large network and they sent me two of them. I have informed them and they are sending a prepaid package to return the second phone they sent be accident. What legal obligation do I have to send the phone back? Just curious.
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VM landline number not transferred and now lost - What would be reasonable compensation?
When ordering our new broadband and landline service with Virgin Media, we requested that the landline number was transferred. This was confirmed before installation and according to their normal process should transfer within 10 days of the service going live, but due to errors in their processing it has not happened and…
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What to spend pay as you go credit on?
I got just over £9 on my pay as you go Giffgaff number which will be lost if not spent by Tuesday due to me transferringthe number to a different operator.I do remember that some companies accept the payments wit mobile phone balance but none come in to mind.I would rather spend it on something that can or may benefit me…
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Pixillating LG televisiion
My 6 year old LG television (not smart) has started breaking up on all channels. It has been fine for weeks, but today I cannot watch anything. How do I check if it is the ariel or the tv itself, or could it be the signal. Thanks
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Free football on Sky?
We don't pay for Sky, but do have a box with a 'Freesat From Sky' card in it.I have read that Sky will be showing some of the upcoming 'behind closed doors' football games on their free channel.Does anyone have any idea what number this will be on? Thanks
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Wireless earbuds for tv
Basic wireless earbuds for my Polaroid TV.. Any advice welcome. I am a novice!
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New telephone pole and equipment.
We've been having all our telephone poles replaced recently with new ones and the last few days engineers have been coming back and forth adding new equipment. Any ideas on what the new equipment could be? The box on the top right was a new thing they installed today.
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Cheap calls to Australia mobiles.
I have a plan with my phone provider which gives free calls to international landlines. Most of my wife's relatives in Australia are now ditching their landlines and using mobiles, which is getting really expensive. What is the best way to get cheaper calls, via landline preferably or maybe mobile. I don't really want to…
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Home phone only ?
Is there anyone out there that does just a phone lines anymore ? From what i can see there are only a couple of places that do and getting a phone/broadband package is cheaper ! Line and very low call usage (few quid a month at most) is all i need.
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Slamming by Skytalk
I have a home phone and broadband contract with Vodafone. We moved to our current address in February and renewed our contract for 18 months. I received an email this morning from Vodafone that they were sorry that I was leaving them and and switching to another provider. Now it's the third time this month that Skytalk is…
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Sharp TV poor signal
I have an issue that is not only frustrating the heck out of me but is also costing me a log of money. I have had a new TV aerial fitted and a new powered splitter fitted. Three weeks later lightning hit the aerial and blew the power box on the aerial and also the powered splitter in the attic. So had to have both changed…
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TV with USB only - how to turn smart
Hi all, we have one tv which doesn’t have a HDMI connection, just a USB one. Which smart stick would be best to get smart features through USB and is this possible? Thanks
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02 contract
My partner and I recently split and we both have a mobile phone contract . Stupidly a few months back one contract came up for renewal before the other and we ended up with each other contracts . So he has mine and I have his . Problem is that it’s not an amicable split and he doesn’t want to give me back the number/phone…
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Carphone Warehouse and O2
I didn’t know that Carphone Warehouse had lost its deal with O2. I was telephoned by them on 16 April to say that my O2 deal was ending shortly and the best replacement would be with Vodafone at £16 per month. I agreed, but have been sent no contract details from either. I was told my old sim would cease and only then to…
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How to make a TV non smart?
We are having constant internet issues. Due to this the TV will not even turn on until I reset the router. Is it possible to make the TV non smart so it doesn't search (without finding) an internet channel before it turns on.
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Sky - taking advantage of Covid-19, minimising contact options too far
Sky TV, in a situation where I need to reduce or cancel my package asap. Have discovered I could be getting something similar for half the price with them and with monthly income much tighter now it is a change I want to make or at least instigate. However trying to contact Sky is a challenge in itself. Guidance is you…
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New telephone number - 119 Coronavirus test helpline.
In England and Wales call 119 to access the new Coronavirus test helpline. Calls are free from landlines and from mobiles. In Scotland and Northern Ireland call 0300 303 2713 to access the helpline. Calls are inclusive in allowances on the same basis as calls to 01 and 02 numbers or are otherwise charged at the same rate…
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Early Smartphone
I have had mobile phones for 23 years My first was a Nokia 9000i - the true forerunner to todays smartphones - it had Txt, Fax (dual SIM, using a different number to calls) email and web-browsing (albeit at less than 20kbps) - it ran the Sybian Operating System and had two screens and a proper "mechanical keyboard... I…
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Virgin media deal
Hi i need some advice please. I have been offered a deal by virgin media but their full discount offered does not show in the updated account online. I can see the new contract but not the discount. When I called and asked them they have said it is a managers discount and would not show on the contract, but would be…
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O2 device loan
Hi everyone - I have never used a platform like this before but I thought I would ask a question to see if it has happened to anyone else. I got a mobile phone contract from 02. It was a upgrade - i went through the normal way of getting the phone upgraded and everything seemed fine until a month after when I got my first…
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