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aimeejordan3
Posts: 1 Newbie
in Phones & TV
I have just upgraded my IPad online with EE. I was given a price which I was happy with, this included a couple of discounts. I confirmed it all online and was awaiting for my tablet to arrive however I get a phone-call the following day to say they can’t give me the table at the monthly price I got given online and that one of the discounts would have to be taken off. Where do I stand with this as far as I was concerned the price I was given online is the price I should pay?
thanks, Aimee
thanks, Aimee
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Comments
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Tell them to cancel the upgrade as the could not comply with what you sign up to.
Hunt for the best deal yourself.0 -
They are entitled to correct any mistakes and can ask you to agree to a change of terms. You do not have to accept the different terms though and can cancel the agreement.
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