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Phones & TV

Discuss landline phone services and TV subscription packages.

Broadband & internet access

Confused by wifi, routers and modems? Need help picking the best broadband for you? Not sure if cable or fibre or 5G is the way to go?

24.2K discussions 187.8K comments Most recent: Linux mint laptop suddenly stopped being able to access the Internet - help/suggestions welcome by QrizB 30 August at 9:37AM
Mobiles

Need help choosing the best value contract, SIM-only deal or PAYG?

63.3K discussions 527K comments Most recent: RWG terminating all users on e-sim's without warning - zero notice cut off by PHK 30 August at 9:52PM
TV MoneySaving

Satellite, cable, terrestrial or streaming? This is the place for questions about TV services.

8.8K discussions 82K comments Most recent: TV licencing letter with my name! by silverwhistle 30 August at 1:42PM

Sky talk - Free daytime calls to landlines from the weekend to end of April
Just had an email from Sky with the welcome news... (C&Ped below) •The Broadband, Talk and Mobile networks have been designed to handle high traffic peaks at all times of the day and night and our network engineers are working hard to ensure they are tested, monitored and improved 24/7. •To make it easier for you to keep…
Merged: Sky sports - no refund/reduction in monthly cost even though all sports events cancelled
This discussion has been merged.
BT to hit many broadband, landline and mobile customers with mid-contract price rises next month
Some BT customers will see the cost of their broadband, mobile and landline monthly plans go up by 1.3% in March even if they're still within their minimum contract term, MoneySavingExpert.com can reveal... Read the full story: 'BT to hit many broadband, landline and mobile customers with mid-contract price rises next…
Merged: BT Sport - do I still have to pay when no live sport is on?
This discussion has been merged.
Merged: Skysports contract relating to corona virus
This discussion has been merged.
Merged: Mass lobby for refund on Sky Sports?
This discussion has been merged.
Override numbers for overseas calls
Do these not exist anymore? Is there still a cheap way to call Spain from a landline in the UK? Help please.
Bought tv online not up to scratch and want to return it
Hi I'm looking for advice on a TV I bought online from AO 10 days ago. It's a toshiba 58inch 4k tv. It was to replace a 10year old hd lg tv. I'm off work on the sick after an operation so tv is all I have lol. So thought to upgrade my existing TV. Thinking a 10 year younger 4k tv had to be better, saw a toshiba on AO and…
Sky TV channels list updated
Can anyone suggest me best website to check sky Tv channels number and schedule of programs. Thanks
Are Currys members of any Ombudsman groups
Currys are refusing to replace or repair a TV that arrived damaged and the responses I have received from their complaints department are uninformed and unhelpful to say the least. CAB advised checking if they are part of any alternative resolution dispute teams such as ombudsman but I can't find any information online.…
Dispute over Virgin Media Final Bill
I rang Virgin in late January this year to request an early termination fee for my contract which had until May to run as I wanted to join Sky. I was quoted an amount, but I had to point out to the person on the phone that that didn't include the bill for February which was due at the time I rang, so when we added that on…
Virgin media consistently taking too much money?
Hello, For the 3rd month in a row virgin media have taken too much out of my bank account (I pay via direct debit). I have a deal to pay £33.50 every month and have just checked my bank and they have taken £107!!!! I am a single parent of three children, and that was to buy my food shop for the next 2 weeks! I rang them…
SKY
I don't seem to have any luck! - been with Sky TV and Broadband for approx. 25 years and always paid top whack - phoned up a few times to get a better deal with no luck and eventually said I wanted to cancel as they were wanting £150 per month - they put me through to the cancellation department and the lovely guy(not)…
Cancelled sky no loyalty discount
My wife has recently lost her job and I have had to tighten our money expenditure. As such I contacted sky effectively to cancel but also to see if they could help in some way with discounting our bill. We had the basic 8mb broadband telephone and entertainment pack with box sets and Netflix for £52 a month which was more…
Sky Bill Date change
I changed my payment date last month and noticed I've been charged an additional £17 which Sky billing department say is normal and will not be refunded. I havn't paid any less in any month. Am I the only one who thinks this is ludicrous? Or is this normal practice?
Tv licensing
Hello , at the beginning of feb I had a tv licensing lady pay me a visit as I had missed my December payment, we sorted a new direct debit out & she left , tonight I had a phone call it was a lady saying she was from tv licensing & could she ask a few questions, I agreed & she asked my name & address , then asked if I…
Cancelling Sky Contract.
How can I cancel a Sky contract I am stuck with until October? I want to change to Virgin Media they are half the cost?
How to call 101?
Calls to the police non-emergency 101 number will be free in all cases from April 2020. Ahead of this change, there are some providers who have already made these calls free. These include all giffgaff mobile phones, all Vodafone pay-as-you-go mobile phones, all Virgin Media landline phones and all Virgin Mobile mobile…
Virgin Data Hack
Woke up to an email from Virgin about the data hack, seems I am one whose details had been accessed. Seems its just name, address, email and phone number. No, banking details or passwords been compromised. Strangely yesterday I had three phone calls within a few hours all looked like UK numbers, I did not answer as I…
Sky Go (Where are my channels?)
Recently installed Sky Go onto my phone but most of the channels I subscribe to and even free channels seem missing in the tv guide. Is this normal? Seems bizarre I cant watch the channels I subscribe to at home. There isnt one music channel in the list. Even if I go to the music section it says there arnt any channels to…