-
Vodafone price rise
Hi, So Vodafone have emailed me to tell me that their raising the price of my broadband and I'm free to leave, only 3 months into my contract. TalkTalk are offering a good price and cashback which I want to go with. Can I just sign up online with TT and have them cancel my Vodafone contract or do I need to phone Vodafone…
-
Complaints processes
Three recently withdrew support for complaints logged via Resolver. They say it is to get complaints resolved more quickly. I think it is to make it harder to complain. They now only accept complaints by post (not freepost), phone or web chat. None of these methods are as convenient or robust as resolver. They have made…
-
BT Scam Letter?
Unsure whether this the correct place to raise this thread. Just received a letter from BT saying they are sorry that my complaint has taken so long . They gave me a number 0800 800 150 to call if I need a reminder of what they are doing. Plus they added contact details for the Ombudsman service , etc etc. It must be a…
-
Best free VPN for Chrome extension?
Best free VPN for Chrome extension? Thanks
-
replacing phone advice?
Afternoon all, i'm looking to replace my phone. Its a refurb, i've cracked the screen and its not worth the cost of replacing. I've been re-evaluating what i actually use the phone for and frankly the phone element is the least important, its more for listing to music/podcasts and the camera now. it was a Sony XA1 ultra,…
-
Talktalk can’t cancel
I have been with talktalk landline for over 10 years I have a small rented shop which I am leaving, I am up to date with my payments, I have been trying to cancel for 2 days now and gotten no where. They say they need a password, which I don’t have before I can proceed, I have no email address with them which they say I…
-
Loath to give up Tivo box but paying Virgin £63 for phone package, broadband and TV
I have basic TV, 100mb broadband and anytime calls on the landline but I can't see any mention on this site of whether other providers TV set top box is as good as Virgin's Tivo box. It has a high capacity to record lots of TV series very easily. It even remembers from year to year that I want to record the Tour de France…
-
Today's Maths Question (TV Licence based..)
Good morning All, I'm hoping someone may be able to assist me with this as my head is now hurting trying to work it out. We are a household of 3 sharers. We set up a TV Licence in my name to cover our TV valid from 15th June 2019, 5 monthly payments of £30.90 started on 15th July which we equally contributed to (last…
-
How to Keep Landline Number When Moving
My elderly mum is moving after 40 years in one house and with one home phone number. She is with Talk Talk and still in contract. I tried to use Talk Talks home move service on their website. As well as trying to hike up the price i.e. cancelling the promotional offer, they are unable to transfer her landline number. I…
-
BT's biggest ever shake-up of landline phone tariffs?
From 20 October 2019, BT has completely revised their landline offerings. The "Unlimited Weekend Calls" package is gone, no longer available to new customers. Existing customers already on it can stay on it. BT Basic is still available to new customers and existing customers. It has been amended to also include calls to…
-
Cancelling Sky before it's even begun
Hi all, just after a bit of help, if anyone has any advice as I'm pretty clueless when it comes to everything. I ordered Sky just over a couple of weeks ago, and just had an engineer turn up at my flat over the weekend and has said he can't complete the installation as the dish needs to be "earthed" for Sky Q to run.…
-
Phone Landline - Should I get rid of it?
I don’t use my Virgin phone landline at all. Should I get rid of it and save the money? I’m just thinking how this would effect my credit rating and my ability to borrow. Do you keep your landline even though you don’t use it?? Why???
-
Ringtones for Smartphone download from PC
Can I download direct from my PC music from either my windows media player library or from my downloads to transfer as a ringtone onto my smartphone.Js this possible and if so how would this be achieved. Otherwise I presume I will need to download the ringtone direct on my smartphone. What is a safe site. I was possibly…
-
Do i need a TV Licence
Cancelled Sky TV, Now only use an Amazon fire TV box for box sets and also stream SKY News. The SKY news stream is always just under 2 minutes delayed (can tell by the clock on the news screen) and therefore not actually live. Do i still need pay for the TV Licence for watching the Sky news?
-
Switching from Virgin Media without a new line
I am currently with Virgin Media but pretty unhappy with the service. I have a regular fault with the telephone line which has stopped working again (no dial tone, just crackles). It must have happened half a dozen times now and I'm getting pretty fed up of it because each time it requires an engineer to visit and I have…
-
TV License for 2 Months
Dear All, Wondering if someone can help before I call TV Licensing... Hubbie and I decided a while ago to stop watching live TV and anything BBC related so do not need to pay for a TV license. We have a Netflix account and watch catch up (not iPlayer). Last year we were able to watch the 6 Nations at the Pub but this year…
-
Switching
Hi All, I am currently with BT and I am paying £95 a month for phone & internet. I want to switch to a cheaper deal but I am nervous as the speed we have is good and (fingers crossed) I have had minimal downtime and the service has been good. And I would want to keep my BT e-mail address. I am of certain age :) so don't…
-
How to cancel Virgin media ?
My broadband/tv package contract is up in a month so phone up to see what they would offer.Took 15 minutes on hold to get to speak to someone,no deal offered so I asked to cancel.I was then cut off. Rang back,a further 20 minutes on hold and still couldn't get to speak to someone so gave up. Is there an alternative way ? I…
-
Help with possible Sky/Freesat solutions
I have Sky Q, out of contract.! I'm renting and about to move into another property (mortgaged).! I would like to know options. The new house doesn't have a sky dish. The correct positioning of the dish will be at the back of the house and the TV is in the living room at the front of the house. 1. I don't want cables…
-
Repeated scam calls
Hi My elderly mother is receiving repeated scam calls, her bank account has been hacked, blah, blah. She knows that they are scam calls so she doesn't respond, though she has contacted her bank a couple of times and now she has to go through 'voice recognition software' before she can talk to them. This is distressing her…