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Phones & TV

Discuss landline phone services and TV subscription packages.

Broadband & internet access

Confused by wifi, routers and modems? Need help picking the best broadband for you? Not sure if cable or fibre or 5G is the way to go?

24.4K discussions 189.4K comments Most recent: Why can't Email Addresses be portable? by fwor Today at 1:32AM
Mobiles

Need help choosing the best value contract, SIM-only deal or PAYG?

63.6K discussions 529.1K comments Most recent: Lebara disappearing roaming countries by No1_Anorak 12 February at 9:38PM
TV MoneySaving

Satellite, cable, terrestrial or streaming? This is the place for questions about TV services.

8.9K discussions 82.5K comments Most recent: Looking for a replacement LNB by Peter999_2 Today at 12:33AM

Sliced through Virgin Media cable while gardening!
Doing a bit of gardening and just sliced the Virgin media Cable. It must have been 2" under the soil. Talk about dodgy installation! Anyway who do you think is responsible for this? Shouldn't there be a certain depth? Anyway I've phoned them and they want me to pay for it. Whats everyones take on this? I am a customer by…
TV Buddy free to view a TV channels scam
Think I have been another one of the unfortunate people to be caught out by this scam, ordered my three tv buddies at a cost of £113 early March there website and product reviews all looked good so ordered it, after many weeks of waiting I have emailed them a few times now to try and find out why I hadn’t received my order…
Final payment but still able to use phone
Hi. ive just gone through my joint account direct debits and noticed final payment on husbands phone bill was nov 19... yet he is still able to use his phone.. hes using same number on same network so we are clueless. will the network provider demand 6 month payment even tho its their fault
Vodafone can not reconnect my line
Last month I contacted Vodafone (my home broadband provider) and asked them to move my phone line and broadband to a new house, the disconnection date for the old house was 6th of April and the reconnection date for the new house was the 7th of April, so as planned Vodafone disconnected line to my old house on the 6th and…
Sim only deals
I am tempted to go to 1p mobile who charge 1p per minute for calls. Cannot see any reviews. Anyone have experience good or bad of 2p mobile. Thanks
BT £7.50 Charge for Email
Now I am sure this has been a hot topic before. However I was recently helping my father who is in his 60s with his billing. He was with Btinternet back in the old 56k modem days. I couldn't believe it when i found out it was paying £7.50 from nothing more with BT apart from emails! (Tel/TV/Bradband with Virgin). I looked,…
No way of contact
My broadband contract runs out soon and cannot contact anyone from talk talk. On my online account I was able to renew it and was aware that if I left it they could charge me whatever they wanted.so i chose a package deal for £23.50 a month under an 18month contract as I was happy with this price and didn't want a horrible…
Best Subscription for streaming movies
Subscribed Netflix for my Dad is self isolation, he finds hard to find any good 60 - 70's films there, and some Kirk Douglas, Clint Eastwood stuff. Is there a greater choice on Amazon? Netflix cost £8.99 pm He doesn't like box sets!!
Life on Mars
Hi all. During these boring days I'd like to watch a certain programme which I seldom watched when it came out. "Life on Mars" is something I'd like to watch from the beginning. I have seen bits from the series but never seen the actual first episode. Is there anything on these smart TVs where I could watch this from the…
Are International free phone numbers free on BT?
00800 with the extra 0 denotes the call as an international freephone number but I can't establish whether they are still free with BT. They seemed to be in 2013 but much has changed since than so does anyone have a definite answer as I can't see it listed on the BT tariffs page
How to call UK landlines free or cheaply from EU
Anyone know how to call UK landlines free or cheaply from EU? The last MSE advice blog was phones/free-international-phone-calls/ Sept 2015
Internet TV but no Internet!!!!
I have messed up with the purchase of a new TV. I have not got the Internet, only on my phone, and this is a Netgem TV. Returning is not an option. Can I just watch terrestrial????
Sky are not answering calls
Sky put my subscription up by £2 and I tried ringing but its a recorded message saying were not answering calls. How can I get hold of them to contest what they have done?
BT Complaints Dept
Hi Has anyone had any dealings with BT's complaints officers/advisers recently? There has been a delay in my line being installed (that I was told nothing about until I called them after I'd waited in for an engineer that never turned up for an appointment that had even been confirmed by BT via text message). I was told my…
Internet & Phone deals - always check the details...
Hi, just a quick note to remind people to be careful when signing up for headline deals on internet/phone websites. I recently signed my dad up for Virgin Media broadband & phone deal at a headline price of £27.00 per month for the first twelve months. I had a call from my dad the other day to ask me to check why he had…
Is there an official VM rep on the forum?
I'm looking for information relating to an issue with my account. Thank you kindly in advance.
Humax freeview
I've bought Humax t500 recorder freeview box,I've connected it up to the tv with indoor ariel but can't watch live tv let loan record anything, i can watch the apps that come with the box as its connected to the internet. The ariel works as i can watch freeview that comes with the tv! Is there something that im missing…
Pause Sky Sports today and still cancel everything in September
If I pause my Sky Sports subscription today, is that going to prevent me from cancelling Sky completely in September when my contract is up.?
TV with record facility
Hello, I am looking to get a new tv. Hopefully, I would like.... 32inch all the usual apps Can record one channel whilst watching another... This is the tricky bit. I would like to replace my recordable freeview box but cant seem to find a tv that easily records....please help!
BT Billing Error - Check your bills now
I've been in contact with BT regarding my recent bill which seemed high, and they admitted there was a billing error "caused by the system" at least on my bill but could not identify the exact root cause. In my case, they agreed to simply credit an amount that was more than the error, but this may or may not affect a…

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