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Three vs Sim only Dealz!
I have been using Three mobile on payg and topping up on average £5 ish a month with my main use being data, i ditched 1p mobile as the internet seemed slower for some reason. I am always trying to check if a sim only deal would be a good idea but the companies offering the cheapest deals always seem poor, i had a lot of…
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Does anyone here use mobile broadband instead of wired home internet?
It would save me a lot of money. I also live alone and prefer reading a book to spending time on the internet. Also, All You Can Eat mobile data seems to be getting cheaper and cheaper. Sorry if I've missed a thread dedicated to this idea. Regards H
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Virgin Media charge for old equipment
Hi! I recently cancelled my virgin contract and switched to sky, I then sent back all the equipment via their bag but they have emailed me to say that a super hub was missing and would be billed £40. I phoned them as can’t seem to access my account online anymore and they said it was an old super hub that we replaced in…
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Does more choice equal less quality TV channels?
I remember when I was a child television seemed to cram so much variety and quality programmes on just 3 channels, now we have all this choice via hundreds of channels it feels like we actually have a lot less quality. Hence the saying quantity verses quality. I was just 13 when Channel 4 was first broadcast in 1982, but…
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Sky demanding payment after account is closed.
My daughter moved house in December and closed her Sky TV/phone and broadband account. She has now received a further demand from Sky for a payment of £98, but has not been given a detailed invoice for the supposed debt. She finds it impossible to speak to anyone at Sky about this, as each time she rings, they ask for her…
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iPhone stolen - what do I do now ?
Happy new year! I left my iPhone in a taxi on Saturday - when I realised I called the mobile company (it is sim only so the phone belongs to me) they blocked the sim and as I had the imei number - the handset also. I also put in phone stolen on find my iPhone. Whoever has it now has obviously unlocked it and put their own…
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Plusnet charges once left
Hello All, I contacted Plusnet some time ago and informed them i was switching to another provider due to poor service, and wanted to know the exact date i needed to leave, to ensure I did n ot receive any extra charges? I was told my contract ends with plusnet on 24th Jan, so i should leave on 25th jan. I informned my new…
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Getting Incoming BT Phone Cable to my house Re-routed
Hi, Does anyone have any idea how much BT/Openreach will charge to re-route the incoming BT Phone Cable to my house? Basically, the outside phone cable runs from a pole on the corner of my land over my flat roofed detached garage and then into my loft of my house. I am getting my garage flat roof replaced with a new…
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Vodafone: £700 bill for two calls - can anything be done?
A relative misunderstood ‘unlimited free minutes’ and made two phone calls to the USA one day. He has now been slapped with a £700 bill. Is there anything we can do? He's a long-standing customer and the call was uncharacteristic. Yes, it was stupid, but he is on low income and honestly didn’t realise. Any advice on…
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Landline porting, VOIP, totally confused, advice sought, please.
Just seeking advice as am wondering if someone could advise if there is a way to reduce or avoid the £17.99 a month we pay for our landline? We're with VM and have a landline, tv (tivo box) and fibre broadband with a . We only use the landline perhaps 6 times a month but my other half is, understandably, reluctant to give…
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BT Call Protect?
Unsure if this is the correct forum but i have reached the maximum of 100 spam calls on my blacklist but BT are claiming i must delete the old ones to add new however, after doing this the old calls are now coming through:mad: We all know the telephone preference service is about as useful as an xmas tree in June but in…
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Help/suggestions regarding Carphone warehouse mixed information
Hi, this is probably easier to explain than I will manage to do, but my head is hurting over this issue. I’m not sure if this is the right forum so apologies if it’s not. My son took out a pay monthly phone contract through Carphone Warehouse (he is 18), he did it online and put all his bank details in for the initial…
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BT charging for calls even when SIM card removed.
I go to Australia each year for 3 months and remove my BT mobile SIM to be replaced by a Vodafone SIM in Australia. Nonetheless BT continue to charge me for received calls to my BT number. I wouldn't have thought this possible. Can anyone tell me otherwise? I have spoken to BT but the individual effectively called me a…
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Gamersville / StripeyGiraffe
We have been ripped off once again by one of these mobile subscription scams. The company is Gamersville / StripeyGiraffe and they have been taking £3 per week plus VAT since November. These scams are so prolific and the current regulation of them is way too weak. They cannot prove how we signed up but say we entered the…
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Beware of Sky Movies offer
I received an email on Saturday offering me a free month of Sky movies because I was Diamond customer. Rang and accepted the offer and was told I would receive an email 10 days before offer expired and I could either cancel at no cost or receive movies for 6 months at £5 a month. Later I checked my account online and found…
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Two NTE5C Master Sockets
I've installed CAT5e cabling from one corner of the house to the opposite corner (lounge to office) via loft and used two NTE5C master sockets as per image below. I know this isn't the accepted norm and expect to get shouted at, certainly not something a telephone engineer would ever recommend but I decided to do this…
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Stupid question
As I said this is probably a stupid question but here goes. I have freesat but if I want to record something I cannot watch another channel at the same time. I don't watch much tv and never have so I'm not sure if this is correct or if I should be able to watch a different channel to the one I'm recording.
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Firestick not working
I had a working Firestick but rarely use it. Lately when I have tried to, the screen goes blank instead of coming up with the main menu on the HDMI2 page. I have checked all the connecting wires and everything is in order. What else could it be? Broadband connection? The Firestick itself not working?
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John Lewis Broadband/PDCS
Recently switched home broadband. Have been hit with charges I tried to dispute with previous provider, John Lewis, instead of sending me the information I asked for (ie how much to pay and how to pay it), they have passed me on to a debt collection agency who have left a message on my phone telling me to contact them.…
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Sky Q Multi-room
Hi, Im looking to install a tv on the wall in my new house and get Sky Q multi-room. I've read some older articles that say you need to have Sky broadband to work with the minibox, is this still the case? Also, does the minibox just require a power supply and HDMI? I dont want wires showing so thinking the best option is…
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