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Sky bill

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Sky paused my sky sports last month, now it’s gone back up this month and theres
a increase next month. And I can’t find a way to contact them.

Comments

  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Have a read of the multiple Sky posts on here as some have done that .
  • brewerdave
    brewerdave Posts: 8,715 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    They seem to have only paused for 3 months initially. Looking at my future bills, June shows a partial increase and July/August are back up to full price. I had assumed that they would continue the "pause" if no live sport started. Will have to wait and see.
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    edited 5 May 2020 at 12:29PM
    They seem to have only paused for 3 months initially. Looking at my future bills, June shows a partial increase and July/August are back up to full price. I had assumed that they would continue the "pause" if no live sport started. Will have to wait and see.
    The "future" bills are always only an estimate and I suspect they are hoping at least some live sport (played behind closed doors?) will be allowed by then.  We'll only know for certain when the due date approaches. 

    I can't explain the "partial" increase in June, however. That needs to be queried.. My bill for June is reduced by the whole Sports subscription. Are you perhaps confused by the May  bill showing a larger reduction because of an account credit for having paid in full for April in advance? 
  • brewerdave
    brewerdave Posts: 8,715 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    They seem to have only paused for 3 months initially. Looking at my future bills, June shows a partial increase and July/August are back up to full price. I had assumed that they would continue the "pause" if no live sport started. Will have to wait and see.
    The "future" bills are always only an estimate and I suspect they are hoping at least some live sport (played behind closed doors?) will be allowed by then.  We'll only know for certain when the due date approaches. 

    I can't explain the "partial" increase in June, however. That needs to be queried.. My bill for June is reduced by the whole Sports subscription. Are you perhaps confused by the May  bill showing a larger reduction because of an account credit for having paid in full for April in advance? 
    Looking at what I've paid in March, April and will pay in May ,I've had the equivalent of 3 months deduction of Sports. I paid the full amount in March but April's was reduced by a pro rata amount for March plus a full month's deduction for April. 
    Effectively my discount started on ~1st April and is planned currently to finish ~ 1st July
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