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C5 catch up on old Samsung TV
We have a perfectly functional Samsung Smart TV UE40H5500 but it has the 'old' C5 catch up (Demand5) and not the new My5 I've tried to update the software, but it says no update available. Is there a way round it? I *think* we have a Now TV box knocking round somewhere, would My5 be on that? :)
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Smart TV
Can anyone advise me please. I have talk talk phone and internet, and Sky tv. I do not have a digital ariel. A friend told me today that if I buy a Smart tv and just have the internet, not a phone, with BT I wouldnt need a digital ariel? I know I wouldnt be able to watch live tv but that wouldnt be a problem. I would be…
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Freesat Dish Install
Hi, I have a TV aerial installed but unfortunately due to a house next door blocking the signal to the aerial, a-lot of channels i'm unable to watch. They show up but when you try and watch, they are just black. So a friend of mine has said he had the same issue and chose to have Freesat and has had no issues since so i'm…
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Virgin Mobile appalling practices
I have a PAYG Virgin Mobile. They keep changing prices and T&Cs with zero notice. Is this normal? They did tell us that they would hike their texts and call prices to £2 a text/call a day, which was already shocking. And now I find out they charge me 26 pence just to check my voicemail. There was no warning of that price…
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Vodafone Sim Card £156 Cashback from Fonehouse
New here so please forgive any mis-posting or mistakes... I was looking on MSE site for a better phone deal the current & saw on here of cashback with link clicked through giving £80 back through a website Fonehouse. I've clicked the same deal direct from the website though and gave £156 Cashback- I was looking at their…
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Freesat fron Sky - what channels?
As title really I have Freesat from Sky and would like to watch my (failing) football team on Quest Is Quest HD available with Freesat from Sky?
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Cancelling BT Sport in contract
Hi Guys, This is my first post on here and I would like some advice about cancelling BT Sport within contract. About 6 months ago, I signed up for BT Sport on an 18 month contract, at £17.99 per month. I work for Sky and recently had BT Sport added free as part of my staff perks. Sky stated that I would need to handle any…
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BT Double Charging Netflix Subscription: Check your bill
Just got off the phone from BT. Our December bill had two £11.99 Netflix payments. Apparently it is a know fault on their system affecting customers. Could not get any more information than that. However i was given an immediate refund and a months free Netflix for the error.
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Phone only deal for an elderly person?
Hi, So our Mum/Nan is an 80 years old widow, she's is currently on "Attendance allowance" but nothing more so unfortunately she can't get "BT Basic" which would be perfect for her especially considering how much/little she uses the home phone. So currently she's paying £21.99 per month for BT's "Home Phone Saver", we want…
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BT landline for overseas calls
Is there still a system to pay a reduced price for overseas calls?
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Can I be easily tracked?
Sorry not a connection to money as such but it might be as you read on. First question is how easy is it these days to trace a persons movements from their phone? Apart from my identity being stolen over Christmas, someone I know seems to know when I leave the house and where I'm going, but as far as I know they dont have…
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Is SSE migrating landline and broadband to Vodafone?
SSE customer services just told me not to worry about the "sorry you're leaving" letter they sent me, as it was triggered in error due to the migration of my account to Vodafone. They said my account and service will continue as before. This was the first I had heard about migrating landline and broadband to Vodafone. I…
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Directory Enquiries and Call Connection Services explained. Don't get caught out.
There are many ways of finding telephone numbers for businesses and organisations. Make sure you're not tricked into unnecessarily parting with your cash in the process. * Phone book * Directory Enquiries * Internet * Directories on the Internet * Call Connection Services / Information, Connection and Signposting Services…
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Landline out of order ? any refund possible.
I pay my Plusnet annual telephone line rental in advance. My landline has been out of order and was to be fixed in 72 hours. After 72 hours I enquired again and was told it would be on 07 January 2020 - so hopefully lit will be working again sometime today. It has been out of order now for over (about) 140 hours and I…
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Switching 30 day sim only deal
Hi, i have decided to switch from Virgin to Sky as it is basically same deal £3 cheaper. I have done the text message way to quit and got the pac code. Sky have used this and said it will switch over officially 7th Jan. They plan to bill me straight away a month in advanced so im already now paying double mobile bills in 1…
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Virgin media installation
Hi I’ve just signed up to virgin media, today they came to install the cable up my driveway. I was out at the time and someone else spoke to them. I’ve been told that when they have checked the connection to our house has been missed when they laid the cable in our street. This was only a couple of months ago. I’ve tried…
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OLED screen burn twice!!!
“ Where the hell do, I stand???? LGOLED65B7V. Purchased April 2018, I wanted the best possible picture for my buck but as a pensioner had to take out the 0% finance offer to the tune of £2599 but got what I thought was a perfect TV that would last at least 10years. Started getting screen problems March 2019, phoned Richer…
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TV for relative with no aerial
Hi everyone, I'm trying to sort out a relative's TV for their new home. They have no aerial and don't watch much apart from the basic channels so essentially freeview would be required. They would find it difficult to pay for sky etc. Getting an aerial isn't much of an option really and they've tried internal aerials with…
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What is a Call Connection Service? (Be aware, and then avoid) [Updated for 2020]
Nowadays, most organisations use inclusive 03 numbers or free-to-caller 080 numbers. These numbers will be published on their official website. If you are searching the web for the contact details of any well-known organisation such as a retailer, trader, passenger transport company, bank, card company, insurer, health…
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Phone handset
Have recently found out that my 90 year old father in law was still paying £3.49 a week for his BT home handset which he had had for 40 years. The handset was as old as Noah and he was not aware. We have updated his package and his phone, BT gave him £50 discount.... good old BT! I wonder how many other pensioners could…