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Problems with remote
I get bbc iPlayer on my LG smart tv. The magic remote works fine, then when I get two screens up I can’t choose one programme as remote ‘pointer’ disappears .
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Virgin Mobile
Been a customer of Virgin Mobile way before & since since they stopped National ADSL broadband. Was given a tariff of £5pm, last year increased to £5.12pm. Have 4 accounts that I set up for this address, 2 in my name (myself & my 83 year old mum who only uses texts), plus 2 numbers for the person I'm a carer for (herself &…
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MSE Poll: Have you haggled with Sky, BT, the AA and more this year? Did you succeed?
Poll started 3 March 2020 Haggling can provide big savings – on anything from digital TV and broadband to credit cards, breakdown cover and insurance. Each year we try to gauge the success rates of those who have done it. So please let us know if you've gained cheaper prices, extra goods, better deals or reduced interest.…
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potential re-connection charges in rural area
good evening, my parents live in rural wales and after having spent a few months in hospital are now in a care home. their property is empty with neighbours keeping an eye on it and us visiting every few weeks as well. The landline obviously isn't getting used and i was looking into cancelling it, they are paying £30 ish a…
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Virgin media charging more than promised
Hi all I'm in a desperate situation. Firstly , I should not have agreed to stay with VM for another term but I was suckered into a good deal. Sin e agreeing this my bills have always come out full price. I am promised every month that it has a rolling credit. So this month they've charged me the full amount ( I didn't…
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Discuss the guide to 5G
Hi all, we have new Guide to 5G: What it is, how to get it and how much it costs, and we'd love to hear your feedback. Just click reply below to share any info. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide. Thanks for your help, MSE Steve B
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Joining Netflix
Hi I am thinking of joining next flix but need a question answered as you can you phone to put the app on your tv But wish to know if I can use my phone to make a call and at the same time use it for Netflix or will loose the connection to next flix
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Land Line Best Call Blocker
A bit fed up with nuisance calls I realise i could buy a new phone with a call blocking facility but does anyone use a "stand alone call blocker" if so is it any good. Also my phone is quite old so not sure if it is a DECT phone ( so unsure which call blockers are compatible) thanks Arthur
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Broadband, phone and TV firms must now warn you when you're out of contract – but don't wait
Broadband, TV, mobile and home-phone companies must alert customers when they're close to the end of their contract or out of contract under new rules from the regulator, aimed at preventing people from lingering on rip-off deals. But the best prices are still to be found by those who take action – and switch. Read the…
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"The number you have dialled does not exist"
I missed 2 calls today, when I phone one back I got that message and when I phoned the other I got a 'dead line' sound. Is it a tech problem?
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£10 off Disney+ annual subscription
Get Disney+ for £49.99 for a year instead of £59.99 until 23 March. https://preview.disneyplus.com/uk?irclickid=SIpwFl1A0xyOUbl0M-0V7wD0UknVqiV1hUbaQ00&irgwc=1&cid=DSS-Affiliate-Impact-Network-digidip GmbH-707630
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TV licence ?
Hi, just purchased a second home and need advice on whether we need a second TV licence . 1- No live TV stations to be watched on plugged in TV 2- Freeview stations except BBC and IPlayer used for Catchup 3- BBC stations and IPlayer watched on smartphone ie not plugged in and the option of 4- using Chrome-cast to cast to…
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Itv hub stalling
i'm having problems with itv catchup through my smart tv. When we load a program it runs until the first adver then for a few minutes after then it freezes.We try to return to the main page and the tv completely freezes and has to be turned back on again. We are logged in to ITV correctly and its a Hisense h43b7500.
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Charges on my Bill for WIFI calls from my Virgin landline
Hi, Has anyone else started seeing charges on their Virgin Landline bill for "WIFI" calls? I have Talk More Anytime, which means i should not get any charges for UK calls, however Virgin over the last few months have started billing me for these calls which are to UK mobile numbers (around 31p per min), but virgin say…
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Virgin Media defaults
I hope someone can help... in September we decided to change from Virgin Media who.were charging 96pcm for their tv and broadband package, to Now TV. We checked on our account online which said we were out of contract. We switched and received a 'sorry you're leaving us' letter but no calls or Bill's etc. Now I have…
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Best time of year for broadband
Hello I'm currently out of a broadband contract so I'm paying through the nose. I was about to take out a new one, but I'm wondering if there might be better deals nearer christmas. Does anyone know what time/s of the year the best broadband deals come out? I've tried searching the internet, but it just brings up…
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Sky Bill Higher Than Expected
Hi Joined Sky on the Entertainment + HD pack ( £27 per month ) Shortly after, I added the Boxsets ( £5 ) , Kids £5, Which means my bill should be £37 per month The bill this month is £37 as expected The bill for march is £63 and it explainsWe bill you for your Sky TV subscription a month in advance.As you added multiple…
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Sky Q Negotiation Issues
As a supposed Sky Diamond VIP customer I feel totally let down by their customer service. Having verbally agreed a new contract rate for Sky Q it was installed 2 days ago. However, going into ‘View my future bills’ I noticed that the price being charged was not the price agreed (increase of £22 month). On calling Sky…
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Changing landline supplier
Thought I'd warn people that I tried changing my landline from BT to Sky late last year and I ended up without a landline for nearly a month, with Sky blaming BT for the problem and vice-versa. In the end, I was so frustrated, I let BT keep the line.
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Now TV Entertainment - 2 months for £1
Sign up here https://www.nowtv.com/flashsale Don't forget to cancel before you get charged the full price.
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